Best Free Customer Support Software

HelpSpace is a user-friendly help desk software designed to streamline customer support and improve response times. The platform offers a robust ticketing system that allows support teams to manage, prioritize, and resolve customer inquiries seamlessly. HelpSpace’s intuitive interface enables agents to categorize and assign tickets, track progress, and provide timely updates to customers. The so... Read more about HelpSpace

Roundesk is a comprehensive customer relationship management (CRM) software designed to help businesses build stronger customer relationships and drive growth. It provides tools for managing contacts, tracking interactions, automating marketing tasks, and analyzing customer data. Roundesk allows businesses to create personalized communication workflows, segment customers, and monitor engagement. T... Read more about Roundesk

Unthread is an intuitive IT ticketing system software that streamlines the process of managing and resolving IT support requests in organizations. The platform enables IT teams to efficiently track, prioritize, and resolve technical issues by converting support requests into tickets that can be assigned, categorized, and monitored until resolution. Unthread’s automated workflows ensure that tick... Read more about Unthread

User Copilot is a cutting-edge generative AI software that enables businesses to automate content creation, customer service, and personalized user experiences. The platform leverages artificial intelligence to generate human-like text, craft marketing copy, and handle customer inquiries in real-time. User Copilot’s AI engine can assist teams with generating ideas, drafting emails, and producing... Read more about User Copilot

xFind is a comprehensive customer support software designed to help businesses deliver exceptional service by streamlining support processes and improving team efficiency. The platform includes a range of features that enable support teams to manage customer inquiries, track tickets, and resolve issues faster. xFind offers a central hub where agents can view customer queries across multiple channe... Read more about xFind

Fernand is an innovative customer support software designed to help businesses streamline their customer service operations and improve customer satisfaction. The platform offers a centralized help desk for managing customer inquiries, support tickets, and live chat, enabling customer service teams to respond to issues quickly and efficiently. Fernand’s AI-powered features provide automated resp... Read more about Fernand

SprintHub is a customer communications management software that empowers businesses to engage with customers more effectively through streamlined communication channels. Designed to centralize messaging across multiple platforms, SprintHub allows businesses to connect with customers via email, SMS, chat, and social media from a single dashboard. The software’s segmentation tools enable targeted ... Read more about SprintHub

Distrobird is a cutting-edge sales engagement platform designed to enhance communication and streamline the sales process for businesses. With Distrobird, sales teams can automate their outreach efforts, personalize messaging, and track customer interactions across multiple channels such as email, SMS, and social media. The platform offers advanced analytics to track the effectiveness of outreach ... Read more about Distrobird

OneTone.ai is a versatile employee monitoring software designed to support productivity, compliance, and security within organizations. This platform provides tools to monitor work activity, track productivity metrics, and ensure adherence to company policies. OneTone.ai features a user-friendly interface where managers can view real-time data on task completion, time spent on projects, and applic... Read more about OneTone.ai

YDEA is a customer relationship management (CRM) software designed to help businesses manage and nurture their customer relationships effectively. The platform allows users to track interactions, monitor customer data, and automate workflows to improve sales and customer satisfaction. YDEA offers features such as contact management, lead tracking, task automation, and customizable reporting, ensur... Read more about YDEA

Hipporello Service Desk is a forms automation software that helps organizations streamline their customer service operations. The platform enables businesses to create customizable forms for various service requests, including IT support, HR inquiries, or customer feedback. With its drag-and-drop form builder, Hipporello allows users to design and deploy forms quickly, making it easier to capture ... Read more about Hipporello Service Desk

Subivi is a customer support software designed to enhance the service experience for organizations and their customers. The platform provides tools for managing support tickets, tracking inquiries, and streamlining communication between teams and customers. With its userfriendly interface, support agents can easily respond to queries, prioritize issues, and maintain comprehensive records of custom... Read more about Subivi

Support Genie is a customer service software that offers a suite of tools to enhance customer support operations. Features include a ticketing system, live chat, knowledge base management, customer feedback collection, and analytics. Support Genie enables support teams to manage customer inquiries efficiently, provide timely assistance, and maintain high levels of customer satisfaction by streamli... Read more about Support Genie

Sagicc is a comprehensive customer communications management platform that helps businesses streamline and optimize their communication strategies across multiple channels, including email, SMS, social media, and direct mail. The software enables companies to send personalized, automated messages to customers based on predefined rules and customer behavior. With its user-friendly interface, Sagicc... Read more about Sagicc

Deskhero is an intuitive customer support software designed to help businesses deliver exceptional customer service across multiple channels. The platform enables support teams to efficiently manage customer inquiries, resolve issues, and track performance from a unified dashboard. Deskhero supports communication via email, chat, phone, and social media, ensuring that customers can reach your team... Read more about Deskhero

KaraboAI is a powerful AI-driven chatbot software designed to enhance customer engagement, automate communication, and streamline service delivery. It uses natural language processing (NLP) to understand and respond to customer queries in real-time, providing businesses with a smart, 24/7 communication tool. KaraboAI can be integrated into websites, mobile apps, and social media platforms, making ... Read more about KaraboAI

Hyversa is an advanced customer support software designed to streamline interactions between businesses and their customers. By integrating live chat, ticketing, and knowledge management features into a single platform, Hyversa enhances customer service efficiency and satisfaction. The software offers multi-channel support, allowing businesses to respond to customer inquiries across various platfo... Read more about Hyversa

SteadyPoint is a robust help desk software designed to streamline and enhance customer support operations for businesses of all sizes. The platform offers a comprehensive suite of tools for managing customer inquiries, tracking support tickets, and facilitating efficient communication between support teams and customers. SteadyPoint’s intuitive interface allows support agents to easily create, c... Read more about SteadyPoint

ConfirmKit is a robust customer service software designed to help businesses deliver exceptional support and enhance customer satisfaction. It offers a range of features including ticket management, live chat, knowledge base creation, and multi-channel support, allowing businesses to address customer inquiries efficiently and effectively. ConfirmKit's intuitive interface enables support teams to t... Read more about ConfirmKit

hello24.ai is an innovative conversational AI platform designed to enhance customer engagement through intelligent, automated interactions. The platform leverages advanced natural language processing (NLP) and machine learning algorithms to understand and respond to customer inquiries in real time, offering a human-like experience. hello24.ai can be integrated into websites, mobile apps, and messa... Read more about hello24.ai

Essembi is a product roadmap software that helps businesses plan, track, and communicate the development of their products. Whether you’re launching a new product or iterating on an existing one, Essembi provides the tools needed to visualize product timelines, prioritize features, and manage stakeholder expectations. The software enables teams to build clear, concise roadmaps that align with bu... Read more about Essembi

Deflekt.ai is an AI-powered customer support software designed to enhance the efficiency and effectiveness of customer service teams. With its advanced AI-driven features, Deflekt.ai offers automated support solutions, including chatbots, ticketing systems, and self-service portals, which help businesses provide fast and accurate responses to customer inquiries. The platform is designed to handle ... Read more about Deflekt.ai

SBS-Eprocurement is a specialized vendor management software designed to streamline and optimize the procurement process for businesses of all sizes. The platform offers a comprehensive suite of tools for sourcing, evaluating, and managing suppliers, ensuring efficient and cost-effective procurement operations. SBS-Eprocurement's intuitive interface allows users to create and manage purchase order... Read more about SBS- Eprocurement

VoyagerNetz is a powerful debt collection software designed to streamline and optimize the collections process for businesses. With its user-friendly interface, VoyagerNetz enables organizations to manage accounts receivable efficiently, tracking outstanding debts and automating follow-up communications. The software features advanced analytics tools that provide insights into collection performan... Read more about VoyagerNetz

InfoToggle is an advanced Customer Communications Management (CCM) software designed to help businesses create, manage, and deliver personalized and consistent communications across all customer touchpoints. It offers a comprehensive suite of tools including document design, multi-channel delivery, data integration, and analytics, ensuring that every customer interaction is seamless and impactful.... Read more about InfoToggle