Best Free Customer Support Software

Software encompasses the programs and applications that enable devices to perform specific tasks efficiently. In today’s competitive business environment, companies rely on robust software solutions to enhance operations, improve customer interactions, and drive growth. A pivotal category in this domain is Free Customer Support Software. These customer support tools allow businesses to manage inquiries, track issues, and provide timely assistance without the burden of high costs. Implementing a free customer support system can significantly benefit small businesses by offering the best customer support software for small business needs, ensuring excellent user experiences, and fostering customer loyalty.
Additionally, the best tools for customer support streamline communication channels, automate responses, and provide valuable insights through analytics. Whether you are seeking comprehensive user support software or specific free customer support tools, our curated selection of free customer support software offers versatile solutions to meet diverse business requirements. Discover the ideal free customer support software to elevate your customer service and enhance your business success today.

Note: Most of the products listed in this free customer support software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all-time customer support software to find the best fit for you.
  • 4.6 avg. rating from 03 reviews

Last Updated: October 01, 2025

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188 Software

Popular Picks in Customer Support Software

Freshdesk

Freshdesk

$999 Per month

Help Scout

Help Scout

$50 Per month

Intercom

Intercom

$39 Per month

Jira Service Management

Jira Service Management

$19.04 Per month

List of Top Free Customer Support Software

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cVortex is a comprehensive customer service software solution designed to help businesses improve customer support, streamline communication, and enhance the overall customer experience. The platform offers a multi-channel support system, including live chat, email, social media, and phone, allowing businesses to provide consistent service across different touchpoints. cVortex includes powerful to... Read more about cVortex

Free Trial

Available

Pricing Type

$26 Per user

Location

Brazil

eBanqo is a customer communications management (CCM) software designed to help businesses engage with customers through multiple channels, including live chat, email, and social media. The platform centralizes customer interactions, allowing businesses to manage conversations in one place and respond quickly to inquiries. eBanqo supports automation, enabling businesses to handle routine customer q... Read more about eBanqo

Free Trial

Available

Pricing Type

$10 Per month

Location

United States

Maqsam is an advanced contact center software designed to help businesses streamline customer interactions, optimize agent performance, and enhance customer satisfaction. By providing a unified platform for voice, chat, email, and social media communications, Maqsam enables businesses to manage customer inquiries across multiple channels from a single interface. The software includes features like... Read more about Maqsam

Free Trial

Available

Pricing Type

$45 Per user

Location

Saudi Arabia

NABD System is a comprehensive help desk software designed to streamline customer support and improve service delivery for organizations. This platform provides essential tools for managing tickets, tracking customer interactions, and analyzing support performance, enabling teams to respond to inquiries efficiently. With features such as automated ticket assignment, knowledge base integration, and... Read more about NABD System

Free Trial

Available

Pricing Type

Contact Vendor

Location

Egypt

Saysimple is a versatile live chat software that enables businesses to enhance customer engagement and support through real-time communication. This platform provides an intuitive interface for chat agents to interact with website visitors, answer inquiries, and resolve issues promptly. Users can customize chat widgets to match their brand identity and create automated greetings to enhance visitor... Read more about Saysimple

Free Trial

Available

Pricing Type

$15 Per user

Location

Netherlands

Helpfruit is a live chat software that helps businesses provide real-time support to customers directly on their website. The platform allows support agents to answer inquiries, resolve issues, and engage with website visitors instantly, improving customer satisfaction. Helpfruit includes features like automated responses, visitor tracking, and chat history, enabling agents to personalize interact... Read more about Helpfruit

Free Trial

Available

Pricing Type

$149 Per month

Location

New Zealand

Korra is an advanced artificial intelligence software platform that helps businesses harness the power of AI to solve complex problems, automate processes, and enhance decision-making. Korra’s core capabilities include machine learning, natural language processing, and predictive analytics, enabling businesses to analyze large volumes of data, identify patterns, and make data-driven decisio... Read more about Korra

Free Trial

Available

Pricing Type

$0 Per user

Location

Israel

Viewabo is a robust remote support software designed to enable businesses and IT support teams to troubleshoot, resolve issues, and assist customers from anywhere in the world. With Viewabo, users can securely connect to remote devices, whether desktops, laptops, or mobile devices, to provide technical support, perform diagnostics, or guide users through software issues. The software includes feat... Read more about Viewabo

Free Trial

Available

Pricing Type

Contact Vendor

Location

Taiwan

SOGEDES.X is an advanced call center software that helps businesses improve customer service and enhance operational efficiency. Designed for both small businesses and large enterprises, SOGEDES.X offers a range of features that enable customer support teams to handle calls, emails, chats, and social media interactions from a single platform. The software includes intelligent routing systems to en... Read more about SOGEDES.X

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

Denser AI is a leading conversational AI platform designed to help businesses automate customer support, enhance user experience, and improve engagement with their audiences. Utilizing state-of-the-art natural language processing (NLP) and machine learning technologies, Denser AI enables businesses to create intelligent chatbots and virtual assistants capable of understanding and responding to cus... Read more about Denser AI

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Gluru AI is an intelligent customer service software designed to enhance support interactions and improve customer satisfaction for businesses of all sizes. This innovative platform leverages artificial intelligence to analyze customer inquiries and provide instant responses, streamlining the support process. Gluru AI's powerful chatbot functionality ensures that customers receive timely assistanc... Read more about Gluru AI

Free Trial

Available

Pricing Type

$500 Per feautre

Location

United Kingdom

Relish AI is an innovative artificial intelligence (AI) software platform designed to help businesses harness the power of AI to enhance decision-making, automate processes, and improve customer experiences. The platform uses advanced machine learning algorithms to analyze vast amounts of data and generate actionable insights that businesses can use to optimize their operations. Relish AI offers a... Read more about Relish AI

Free Trial

Available

Pricing Type

$29 Per month

Location

United States

Mava is an advanced conversational AI platform designed to revolutionize customer interactions through intelligent virtual assistants and chatbots. With the help of powerful machine learning and natural language processing technologies, Mava enables businesses to engage customers with human-like conversations across various platforms, including websites, mobile apps, and messaging systems. The sof... Read more about Mava

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Next4biz CSM is an innovative help desk software designed to streamline customer support operations for businesses. This platform provides a comprehensive suite of tools for managing support tickets, tracking customer interactions, and automating responses, ensuring that organizations can address inquiries promptly and effectively. With its intuitive interface, support agents can easily prioritize... Read more about Next4biz CSM

Free Trial

Available

Pricing Type

$60 Per user

Location

United States

C-Desk is a powerful help desk software designed to enhance customer support and streamline service management for organizations. This platform offers comprehensive tools for managing support tickets, tracking resolutions, and improving communication between support teams and customers. With its user-friendly interface, C-Desk allows users to create and assign tickets, monitor response times, and ... Read more about C-Desk

Free Trial

Available

Pricing Type

$200 Per user

Location

India

Hybrid.Chat is a customer relationship management (CRM) software that combines live chat support with automated chatbot technology. This innovative platform allows businesses to engage with customers in real-time, while also leveraging AI to handle routine inquiries and tasks. Hybrid.Chat integrates with popular messaging platforms such as WhatsApp, Facebook Messenger, and Slack, making it versati... Read more about Hybrid.Chat

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

CallerDesk is a powerful call center software solution that enables businesses to provide exceptional customer support while optimizing agent performance and improving overall operational efficiency. The software comes with a range of features designed to enhance both inbound and outbound call management. It supports automated call routing, call recording, and real-time analytics, allowing supervi... Read more about CallerDesk

Free Trial

Available

Pricing Type

$15 Per user

Location

India

Re-is a robust help desk software solution tailored for organizations seeking to enhance their customer support capabilities. Designed with user experience in mind, it streamlines the management of customer inquiries and support tickets across multiple channels, including email, social media, and chat. The software features an intuitive interface that simplifies ticket creation and tracking, enabl... Read more about Re:Desk

Free Trial

Available

Pricing Type

$29.99 Per month

Location

Russia

AIVITEX is a customer support software that leverages artificial intelligence (AI) to provide businesses with efficient and automated solutions for handling customer inquiries and improving service delivery. The platform utilizes AI-powered chatbots and virtual assistants to engage with customers in real-time, providing instant responses to common questions, issues, and requests. This ensures quic... Read more about AIVITEX

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

InfoServ is a powerful customer relationship management (CRM) software designed to help businesses manage customer interactions, track sales, and improve customer retention. The platform provides tools for managing customer profiles, tracking communication history, and automating follow-ups, ensuring that businesses can deliver personalized service and build stronger customer relationships. InfoSe... Read more about InfoServ

Free Trial

Available

Pricing Type

$10 Per feautre

Location

Bulgaria

CSAT.AI is a quality management software that leverages artificial intelligence (AI) to enhance customer experience and satisfaction. It provides businesses with powerful tools to analyze customer feedback, track service quality, and identify improvement areas. CSAT.AI uses AI-driven sentiment analysis to assess customer interactions across various touchpoints, including surveys, calls, and chat s... Read more about CSAT.AI

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Pencil Spaces is an intuitive whiteboard software that enables users to brainstorm, collaborate, and visualize ideas in real time. Perfect for remote teams, educational institutions, and businesses looking to enhance creativity and problem-solving, Pencil Spaces offers a virtual canvas where users can draw, write, and organize their thoughts. With a variety of tools like sticky notes, shapes, and ... Read more about Pencil Spaces

Free Trial

Available

Pricing Type

$19 Per user

Location

United States

Fini AI Customer Support

Resolve 70% of customer questions with your new AI teammate - helping you save costs, and keep your customer happy. Fini securely integrates with your knowledgebase, and gives you an AI agent, ready 24/7 to solve even the thorniest customer queries on Zendesk, Slack, Discord and more. Try Fini today for free. Read more about Fini AI

Free Trial

7 Days

Pricing Type

Contact Vendor

Location

United States

AI-Powered Customer & Employee Support on Slack

ClearFeed is a dynamic customer support software designed to optimize team collaboration and enhance customer service efficiency. Its main attraction is the intelligent assignment system that automatically directs customer queries to the most suitable team member, ensuring quick and effective responses. ClearFeed integrates seamlessly with multiple communication channels, such as email, social med... Read more about ClearFeed

Free Trial

14 Days

Pricing Type

$15 Per month

Location

India

ShowHows is a versatile knowledge management software aimed at improving how businesses share and retain essential knowledge. With ShowHows, companies can easily create stepbystep guides, visual tutorials, and instructional content, all in a userfriendly, customizable interface. This platform is ideal for onboarding, training, and continuous learning, providing employees with clear, engaging resou... Read more about ShowHows

Free Trial

Available

Pricing Type

$25 Per feautre

Location

United Kingdom

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Frequently Asked Questions

Following are some of the main features that the majority of Free Customer Support Software offers in general:

  • Appointment Management
  • Knowledge Base Management
  • Social Media Integration
  • Collaboration Tools
  • Code-free Development

Typically, there are some limitations to using Free Customer Support Software solutions.

For example:

  • Limited access to features.
  • Restricted user accounts.
  • Low data storage capacity.
  • Limited customization capability.
However, you can always go for budget-friendly paid versions, which may break the limit barriers..

The majority of Free Customer Support Software offers free trials for paid versions. Please note that the time period for a free trial may differ based on the software.

For example:

The majority of Free Customer Support Software or free trials do not require credit card details. Users have to provide their credit card details if they go for any paid plans.

The majority of Free Customer Support Software offers customer support to free users. However, the level of support may differ.

Absolutely! Free Customer Support Software are safe to use. They strictly adhere to regulatory compliance.