Best Free Customer Engagement Software

Free customer engagement software solutions are cloud-hosted tools that orchestrate all interaction tools in a single system, providing businesses with an all-in-one engagement platform. The solutions integrate engagement tools like chatbots, SMS, and email. What’s more interesting is that businesses can access all the tools and manage all the channels & interactions from one place, eliminating the need for unnecessary back and forth between different tools. There are many free customer engagement platforms available in the market. They are equipped with must-have essential functionalities, such as chatbot, automation, personalization, feedback, live chat, and email management. However, features offered by solutions may vary based on the software. One needs to verify which features the solution offers before choosing it. We have created a list of the best free customer engagement tools after thoroughly analyzing the solutions. Our analysis process includes crucial elements like the number of features offered, software popularity in the market, and customer reviews & ratings. Go through the list given below and compare the tools to identify which software is best suited to meet your business goals:

Note: Most of the products listed in this Free customer engagement software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all customer engagement software to find the best fit for you.

best free customer engagement software
  • 4.3 avg. rating from 05 reviews

Last Updated: October 01, 2025

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494 Software

Popular Picks in Customer Engagement Software

Lusha

Lusha

$29.90 Per month

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

$130 Per year

List of Top Free Customer Engagement Software

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Gallabox is an innovative customer relationship management (CRM) software designed to help businesses manage and nurture customer relationships more effectively. It offers a comprehensive set of tools for tracking customer interactions, managing leads, and automating sales and marketing processes. Gallabox’s intuitive dashboard allows businesses to view customer data in a centralized location, h... Read more about Gallabox

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Userlot is a customer success software designed to help businesses foster stronger relationships with their clients by providing tools for engagement, support, and retention. The software enables businesses to track and manage customer interactions, ensuring that every touchpoint is optimized for positive outcomes. With Userlot, teams can set up automated workflows, providing timely responses to c... Read more about Userlot

Free Trial

Available

Pricing Type

$99 Per feautre

Location

Australia

Edaya is a hospitality property management software designed to streamline operations for hotels, resorts, and other lodging facilities. It provides tools for managing reservations, guest check-ins, housekeeping, and billing, ensuring a seamless experience for both guests and staff. Edaya integrates with online booking platforms, enabling real-time room availability updates and simplifying reserva... Read more about Edaya

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

EngagePackage is a comprehensive customer engagement software designed to help businesses build stronger relationships with their customers. With its multi-channel communication capabilities, EngagePackage allows businesses to reach customers through email, SMS, social media, and live chat, all from one unified platform. The software’s automation features enable businesses to set up personalized... Read more about EngagePackage

Free Trial

Available

Pricing Type

$149 Per month

Location

United Arab Emirates

Dynosend is a cutting-edge customer engagement software that bridges the gap between businesses and their customers. It offers a suite of tools designed to enhance interaction through personalized messaging, targeted campaigns, and real-time feedback collection. Dynosend's intuitive interface allows businesses to segment their audience, automate communication workflows, and track engagement metric... Read more about Dynosend

Free Trial

Available

Pricing Type

$39 Per month

Location

United States

EasyUser is a user-friendly demo software solution designed to help businesses create and share interactive product demonstrations with potential customers. This platform allows companies to showcase the features and benefits of their products or services in a virtual environment, providing an engaging and informative experience for prospects. EasyUser’s drag-and-drop interface makes it simple t... Read more about EasyUser

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

TurboPush transforms customer engagement with its advanced AI-driven platform. Effortlessly create digital loyalty cards and send personalized push notifications that resonate with your brand. Integrated with Apple Wallet and Google Wallet, TurboPush helps you maintain high customer retention and satisfaction, making it easier than ever to connect and engage with your audience. Read more about TurboPush

Free Trial

7 Days

Pricing Type

$5.99 Per month

Location

Estonia

e-ngage is a powerful customer engagement software designed to enhance interactions between businesses and their customers. With its intuitive platform, e-ngage enables organizations to create personalized experiences across multiple channels, including email, social media, and in-app messaging. The software's automation features allow for targeted communications based on customer behavior and pre... Read more about e-ngage

Free Trial

Available

Pricing Type

$46 Per month

Location

United Kingdom

Shoppio is an innovative customer engagement software designed to enhance interaction and communication between businesses and their customers. This platform provides tools for personalized marketing, loyalty programs, and feedback collection, enabling organizations to build stronger relationships with their clients. With Shoppio, businesses can segment their customer base and deliver targeted pro... Read more about Shoppio

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Atakian Engage is a customer engagement software solution designed to help businesses build strong, lasting relationships with their customers through personalized interactions. The platform provides tools for delivering tailored messages, automating workflows, and tracking customer behavior across various channels, including email, SMS, and social media. With Atakian Engage, businesses can segmen... Read more about Atakian Engage

Free Trial

Available

Pricing Type

$1000 Per month

Location

India

Haber Chat is a conversational marketing platform designed to help businesses engage customers in real-time via chatbots, live chat, and messaging apps. The software enables businesses to interact with potential customers as soon as they land on a website or app, providing instant responses to inquiries, offering personalized product recommendations, and nurturing leads through the sales funnel. H... Read more about Haber Chat

Free Trial

Available

Pricing Type

Contact Vendor

Location

Israel

Maximize Customer Engagement, Minimize Effort

SCRM Champion is a leading platform for social customer relationship management (SCRM), specializing in private domain marketing. It offers tools for unified social messaging, automated replies, AI translation, lead tagging and analysis, and multi-platform account management, all while ensuring management visibility and privacy control. Designed to optimize customer engagement and streamline mark... Read more about SCRM Champion

Free Trial

NA

Pricing Type

$7.5 Per year

Location

Malaysia

Revelator is a dynamic customer engagement software designed to enhance interactions between businesses and their customers across various channels. This platform provides tools that enable organizations to manage customer relationships effectively, gather feedback, and create personalized experiences. With Revelator, businesses can segment their audience, allowing for targeted marketing campaigns... Read more about Revelator

Free Trial

Available

Pricing Type

$299 Per user

Location

United States

PxidaCX is a cutting-edge customer experience software designed to help organizations enhance interactions with customers and improve overall satisfaction. The platform offers tools for gathering feedback, analyzing customer behavior, and managing relationships, enabling businesses to create tailored experiences that meet customer needs. PxidaCX provides features like survey creation, sentiment an... Read more about PxidaCX

Free Trial

Available

Pricing Type

$24 Per feautre

Location

United States

Reward Rally is a customer engagement platform that turns routine interactions into exciting experiences with elements such as points, badges, and leaderboards. Seamlessly integrating with Zoho Desk, Zoho CRM, and Microsoft Azure, it enhances customer loyalty by offering personalized rewards from over 250 partner brands, making engagement both irresistible and rewarding! Read more about Reward Rally

Free Trial

More than 30 days

Pricing Type

$49 Per month

Location

India

AlphaChat is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform provides a seamless way for organizations to connect with their customers in real time, improving response times and customer satisfaction. AlphaChat features an intuitive interface that allows support agents to manage multiple chats simultaneously, ensuring eff... Read more about AlphaChat

Free Trial

Available

Pricing Type

$399 Per month

Location

Estonia

Sankey diagrams speak louder than tables

SankeyJourney is a diagram software specifically designed to create complex Sankey diagrams, which are useful for visualizing data flows and relationships within systems. Ideal for engineers, analysts, and data scientists, SankeyJourney provides intuitive tools to build and customize diagrams with ease. The software supports a variety of data inputs, allowing users to depict resource flows, energy... Read more about SankeyJourney

Free Trial

Available

Pricing Type

$19.99 Per user

Location

Belgium

Recur is an innovative customer engagement software designed to help businesses build lasting relationships with their customers. Whether you're looking to increase retention, drive loyalty, or boost customer satisfaction, Recur offers a comprehensive suite of tools to enhance your engagement strategies. The software enables personalized communication through targeted emails, SMS, and push notific... Read more about Recur

Free Trial

Available

Pricing Type

$0 Per month

Location

United States

Gamification Based Loyalty Platform

RapidMule redefines customer engagement by turning ordinary interactions into playful, motivating experiences. Instead of passively tracking clicks or visits, businesses can design gamified journeys where users feel recognized and rewarded at every step. With personalized challenges, progress tracking, and meaningful rewards, RapidMule helps brands deepen relationships and keep customers actively... Read more about RapidMule

Free Trial

Available

Pricing Type

Contact Vendor

Location

Türkiye

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Frequently Asked Questions

Following are some of the main features that the majority of free Customer Engagement Software offers in general:

  • Campaign Management
  • Engagement Tracking
  • Churn Management
  • Visual Analytics
  • Sentiment Analysis

Typically, there are some limitations to using free Customer Engagement Software solutions.

For example:

  • Limited access to features.
  • Restricted user accounts.
  • Low data storage capacity.
  • Limited customization capability.

However, you can always go for budget-friendly paid versions, which may break the limit barriers.

The majority of free Customer Engagement Software offers free trials for paid versions. Please note that the time period for a free trial may differ based on the software.

For example:.

The majority of free Customer Engagement Software or free trials do not require credit card details. Users have to provide their credit card details if they go for any paid plans.

The majority of free Customer Engagement Software offers customer support to free users. However, the level of support may differ.

Absolutely! Free Customer Engagement Software are safe to use. They strictly adhere to regulatory compliance.

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