Best Free Customer Engagement Software

Free customer engagement software solutions are cloud-hosted tools that orchestrate all interaction tools in a single system, providing businesses with an all-in-one engagement platform. The solutions integrate engagement tools like chatbots, SMS, and email. What’s more interesting is that businesses can access all the tools and manage all the channels & interactions from one place, eliminating the need for unnecessary back and forth between different tools. There are many free customer engagement platforms available in the market. They are equipped with must-have essential functionalities, such as chatbot, automation, personalization, feedback, live chat, and email management. However, features offered by solutions may vary based on the software. One needs to verify which features the solution offers before choosing it. We have created a list of the best free customer engagement tools after thoroughly analyzing the solutions. Our analysis process includes crucial elements like the number of features offered, software popularity in the market, and customer reviews & ratings. Go through the list given below and compare the tools to identify which software is best suited to meet your business goals:

Note: Most of the products listed in this Free customer engagement software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all customer engagement software to find the best fit for you.

best free customer engagement software
  • 4.3 avg. rating from 05 reviews

Last Updated: October 01, 2025

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494 Software

Popular Picks in Customer Engagement Software

Lusha

Lusha

$29.90 Per month

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

$130 Per year

List of Top Free Customer Engagement Software

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I'm looking for Customer Engagement Software that is:

KNVEY is a robust Digital Experience Platform (DXP) that enables businesses to create, manage, and optimize digital experiences across multiple channels. With its modular architecture, KNVEY offers tools for content management, personalization, and user engagement, making it suitable for websites, mobile apps, and social media. The platform’s powerful analytics provide insights into user behavio... Read more about KNVEY

Free Trial

Available

Pricing Type

$500 Per month

Location

United States

VoyagerNetz is a powerful debt collection software designed to streamline and optimize the collections process for businesses. With its user-friendly interface, VoyagerNetz enables organizations to manage accounts receivable efficiently, tracking outstanding debts and automating follow-up communications. The software features advanced analytics tools that provide insights into collection performan... Read more about VoyagerNetz

Free Trial

Available

Pricing Type

$1500 Per year

Location

South Africa

Emojise is an innovative customer experience software designed to help organizations enhance their interactions with customers across various channels. This platform provides tools for collecting feedback, analyzing customer sentiment, and improving service delivery based on real-time insights. With Emojise, businesses can create customizable surveys and polls to gather valuable feedback from cust... Read more about Emojise

Free Trial

NA

Pricing Type

$19.9 Per month

Location

United Kingdom

EVERLEAD is a lead management software designed to help businesses capture, track, and convert leads into customers. The platform offers tools for managing leads through the entire sales funnel, from lead capture to nurturing and conversion. EVERLEAD includes features for lead scoring, segmentation, and automated follow-up emails, ensuring that businesses can engage with leads at the right time. T... Read more about EVERLEAD

Free Trial

Available

Pricing Type

$49 Per user

Location

Germany

CartyLabs is a customer communications management (CCM) software platform designed to streamline and personalize communications between businesses and their customers. It enables organizations to create, manage, and deliver customized communications across multiple channels, including email, SMS, web, and print. The platform's advanced automation tools help businesses reach their customers with ti... Read more about CartyLabs

Free Trial

Available

Pricing Type

$4.99 Per month

Location

United States

HRComplete is a comprehensive Human Resource Software designed to manage and optimize HR functions, from recruitment to employee engagement. The software offers tools for tracking applicant information, onboarding new hires, managing payroll, and overseeing employee performance. With HRComplete, HR teams can centralize all HR-related tasks, enabling better organization and efficiency. The platform... Read more about SuperLeads

Free Trial

Available

Pricing Type

Contact Vendor

Location

Mexico

Boostools is a cutting-edge lead generation software designed to help businesses capture and convert leads effectively. This platform offers tools for creating high-converting landing pages, managing leads, and automating follow-up processes. Users can design customizable landing pages that align with their branding and marketing strategies, optimizing lead capture efforts. Boostools includes feat... Read more about Boostools

Free Trial

Available

Pricing Type

$24 Per feautre

Location

Spain

Client-Cloud is a customer engagement software designed to help businesses build and maintain strong relationships with their customers. The platform provides a range of tools for personalized communication, customer support, and feedback management. With Client-Cloud, businesses can engage customers through various channels, including email, live chat, social media, and automated workflows. The s... Read more about Client-Cloud

Free Trial

Available

Pricing Type

$69 Per month

Location

Netherlands

kustomeroo is an advanced call center software designed to help businesses manage customer interactions efficiently and improve service delivery. With features such as automatic call distribution (ACD), interactive voice response (IVR), and call routing, kustomeroo ensures that calls are directed to the right agents quickly, minimizing wait times and enhancing the customer experience. The platform... Read more about kustomeroo

Free Trial

Available

Pricing Type

$19 Per user

Location

United States

Mehery is a customer engagement software designed to enhance the way businesses interact with their customers. The platform provides a comprehensive suite of features that allow companies to engage customers through multiple channels, including email, chat, SMS, social media, and more. Mehery helps businesses personalize their communications, enabling them to create tailored messages based on cust... Read more about Mehery

Free Trial

Available

Pricing Type

$49.99 Per month

Location

India

Kasplo is a robust email marketing software that enables businesses to create, manage, and track email campaigns that resonate with their audience. This platform allows users to design professional-looking emails through an intuitive drag-and-drop editor, making it easy for non-designers to create visually appealing content. Kasplo also supports personalized email features, allowing businesses to ... Read more about Kasplo

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Talk2us is an intuitive survey software designed to gather valuable feedback from customers and employees, helping organizations make informed decisions. This platform offers a variety of customizable templates and question types, enabling users to create surveys that cater to their specific needs. With Talk2us, organizations can collect data through multiple channels, including web links, email, ... Read more about Talk2us

Free Trial

Available

Pricing Type

$20 Per user

Location

United States

Karnival Receipts is an innovative customer engagement software designed to help businesses build stronger relationships with their customers through personalized receipts and rewards programs. This platform allows companies to send digital receipts via email, which can be customized with offers, discounts, and loyalty rewards. Karnival Receipts’ customerfriendly interface provides businesses wi... Read more about Karnival Receipts

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

PipeOneMe is an innovative customer relationship management (CRM) software designed to help businesses build stronger relationships with their customers. With a focus on simplicity and efficiency, PipeOneMe offers a range of tools to streamline communication, manage contacts, and improve sales processes. The software features a centralized database where all customer interactions, from emails to p... Read more about PipeOneMe

Free Trial

Available

Pricing Type

$10 Per month

Location

United States

allswers is a dynamic customer engagement software designed to help businesses build meaningful relationships with their customers. The platform enables companies to provide personalized, proactive communication through multiple channels, including email, chat, and social media. With allswers, businesses can automate responses to customer queries, create targeted marketing campaigns, and track cus... Read more about allswers

Free Trial

Available

Pricing Type

$85 Per feautre

Location

Spain

Stames is an advanced help desk software designed to streamline and enhance customer support operations for businesses of all sizes. The platform offers a comprehensive suite of features including ticket management, multi-channel support, automated workflows, knowledge base integration, real-time analytics, and collaboration tools, ensuring that all aspects of customer support are seamlessly handl... Read more about Stames

Free Trial

Available

Pricing Type

$12.99 Per user

Location

Ghana

HOM is a comprehensive maintenance management software designed to streamline facility management and maintenance operations for businesses and organizations. This platform provides users with powerful tools for tracking maintenance requests, managing work orders, and scheduling preventive maintenance activities. With HOM, facility managers can easily create and assign tasks, monitor progress, and... Read more about HOM

Free Trial

Available

Pricing Type

$3.9 Per month

Location

Turkey

Corelation is a powerful data analysis software that enables businesses to extract valuable insights from large datasets and make informed decisions. The software offers a suite of analytical tools, including data mining, statistical analysis, and machine learning, that can be applied to a wide range of industries, from finance to healthcare. Corelation’s advanced algorithms allow users to ident... Read more about Corelation

Free Trial

NA

Pricing Type

$77 Per month

Location

Denmark

SuccessBoard is a customer success software designed to help businesses enhance their customer relationships by providing actionable insights into customer health, satisfaction, and engagement. The platform offers a comprehensive view of each customer’s journey, from onboarding to ongoing support, enabling businesses to track important metrics such as churn risk, product usage, and customer sati... Read more about SuccessBoard

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Automatically send a LinkedIn DM when a new user signs up for your SaaS

Boost Activation Rates: Automatically send personalized LinkedIn DMs the moment someone signs up. Example: A welcome message that says, "Thanks for joining us! Here’s a quick tip to get you started..." immediately reaches new users, making them feel valued and seen. Convert More Users: Target engaged users with special offers through LinkedIn DMs, effectively converting them into premium sub... Read more about Welcomessage

Free Trial

7 Days

Pricing Type

Contact Vendor

Location

France

Platos is a feature-rich survey software designed to help businesses and organizations gather valuable feedback from customers, employees, and other stakeholders. Whether conducting market research, employee engagement surveys, or customer satisfaction assessments, Platos provides an intuitive platform to create, distribute, and analyze surveys. The software offers customizable survey templates, q... Read more about Platos

Free Trial

Available

Pricing Type

$195 Per user

Location

Australia

texti.fi is a versatile SMS marketing software designed to help businesses engage with their customers through personalized, timely, and effective text message campaigns. With an intuitive interface, texti.fi allows businesses to create and send SMS messages to large customer lists, providing them with an easy way to communicate promotions, reminders, and updates. The platform supports segmentatio... Read more about texti.fi

Free Trial

Available

Pricing Type

Contact Vendor

Location

Latvia

Ownchat is a conversational marketing platform software that enables businesses to engage with customers through automated chat interactions, enhancing customer experience and lead generation. The platform’s AI-driven chatbots handle customer queries, provide personalized product recommendations, and guide users through the sales funnel, creating a seamless shopping experience. Ownchat integrate... Read more about Ownchat

Free Trial

Available

Pricing Type

$53 Per feautre

Location

India

Caazam! is a cutting-edge live chat software designed to enhance customer engagement and support for businesses of all sizes. With its intuitive interface and robust features, Caazam! enables real-time communication between businesses and their customers, fostering stronger relationships and improved satisfaction. The software offers customizable chat widgets, automated responses, and AI-powered c... Read more about Caazam!

Free Trial

Available

Pricing Type

$50 Per user

Location

United States

SalesMonday is an Email Marketing Software designed to help businesses create and execute effective email campaigns with ease. With an intuitive interface, it allows users to design visually appealing emails, segment audiences, and automate workflows, making it simple to reach the right people with the right message. SalesMonday’s advanced analytics provide detailed insights into open rates, cli... Read more about SalesMonday

Free Trial

Available

Pricing Type

$99 Per month

Location

India

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Frequently Asked Questions

Following are some of the main features that the majority of free Customer Engagement Software offers in general:

  • Campaign Management
  • Engagement Tracking
  • Churn Management
  • Visual Analytics
  • Sentiment Analysis

Typically, there are some limitations to using free Customer Engagement Software solutions.

For example:

  • Limited access to features.
  • Restricted user accounts.
  • Low data storage capacity.
  • Limited customization capability.

However, you can always go for budget-friendly paid versions, which may break the limit barriers.

The majority of free Customer Engagement Software offers free trials for paid versions. Please note that the time period for a free trial may differ based on the software.

For example:.

The majority of free Customer Engagement Software or free trials do not require credit card details. Users have to provide their credit card details if they go for any paid plans.

The majority of free Customer Engagement Software offers customer support to free users. However, the level of support may differ.

Absolutely! Free Customer Engagement Software are safe to use. They strictly adhere to regulatory compliance.

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