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Whether you are a small business owner with a limited budget or a nonprofit organization, leveraging free CRM software and tools can bring you many new opportunities. These free and open source CRM software offer many fascinating features such as automation, customization, analytics, reporting, customer management, and many more. You can easily automate many routing and time-consuming tasks like sending marketing emails or confirmation text messages to save time for other crucial business activities. There are many top-notch free CRM software for small businesses available in the market. However, choosing the right free CRM solution is the key to your business success. SoftwareWorld has created a list of the best free CRM software based on a comprehensive analysis. The analysis comprises many crucial factors like market popularity, essential features availability, flexibility, previous and current customers’ reviews and ratings, and more.
Note: Most of the products listed in this Free CRM Software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all CRM Software to find the best fit for you.
Last Updated: October 01, 2025
261 Software
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Nutshell is a high-performing customer relationship management (CRM) software designed to streamline and enhance business interactions. It helps businesses manage contacts, track leads, and nurture customer relationships efficiently. Nutshell offers a centralized platform where teams can collaborate and share vital information. With its intuitive interface, users can easily organize and access cus... Read more about Nutshell
Insightly is a powerful customer relationship management (CRM) software designed to help businesses manage customer interactions and enhance their sales processes. This comprehensive platform offers tools for managing contacts, tracking leads, automating workflows, and generating reports, ensuring that organizations can effectively nurture relationships throughout the customer journey. With its in... Read more about Insightly
folk is an innovative and user-friendly software designed for efficient contact management and team collaboration. It stands out with its ability to aggregate contacts from various sources into one organized place, making it easier to manage both personal and professional networks. folk offers customizable tags and filters, allowing users to categorize contacts effectively and find them quickly. I... Read more about folk
Freshsales is a customer relationship management (CRM) software that caters to businesses of all sizes. It streamlines the sales process by offering lead scoring, email tracking, and sales pipeline management in a single platform. Freshsales provides a 360-degree view of customers, centralizing communication and customer information. It features an AI-based lead scoring system, which prioritizes p... Read more about Freshsales
Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite
HubSpot is a top-rated all-in-one CRM platform that caters to the needs of small and scaling businesses. With its intuitive user experience, powerful features, and scalability, HubSpot stands out as the best CRM choice for small and scaling businesses alike. This platform offers a comprehensive suite of tools to manage customer relationships effectively, streamline sales processes, and drive reven... Read more about HubSpot CRM
Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for easy communication and follow-up with prospects. It features detailed reporting tools, providing valuable insights into sa... Read more about Zendesk Sell
Salesforce Sales Cloud is a powerful solution designed to streamline and optimize sales processes for businesses. It serves as a comprehensive customer relationship management (CRM) platform, offering features that help organizations manage leads, track opportunities, and close deals more efficiently. With Salesforce Sales Cloud, users can easily organize and access customer information, facilitat... Read more about Salesforce Sales Cloud
Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads, and monitor deals in one centralized platform. The software offers customizable dashboards, enabling businesses to tailo... Read more about Zoho CRM
Brevo is a versatile email marketing software designed to help businesses enhance their digital communication strategies. With an intuitive drag-and-drop editor, users can create visually appealing emails without needing coding skills. Brevo offers a range of customizable templates, making it easy to align with a brand’s identity. The platform includes powerful segmentation tools, allowing marke... Read more about Brevo
Airtable is a top-notch app development platform that empowers users to extend the functionality of their databases effortlessly. With a user-friendly interface, creating custom apps becomes accessible even for non-developers. Start by defining data models, then add custom views and interfaces. Leverage Airtable's API to connect with external services and integrate data seamlessly. Its flexibility... Read more about Airtable
monday CRM is a highly customizable customer relationship management (CRM) software designed to help businesses manage their sales processes, customer interactions, and workflows in one platform. This intuitive solution empowers teams to track leads, manage contacts, schedule follow-ups, and monitor customer interactions from initial inquiry to post-sales support. With its user-friendly interface,... Read more about monday CRM
RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center
Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24
LiveChat is an online customer service software renowned for its efficiency and ease of use. Primarily, it offers a live chat system that businesses can integrate into their websites, allowing for real-time communication with visitors. This feature is highly customizable, enabling companies to tailor the chat experience to fit their brand and customer needs. Beyond simple messaging, LiveChat inclu... Read more about LiveChat
NOLA is a customer relationship management (CRM) software that enables businesses to manage interactions, track leads, and improve client engagement. The platform’s contact management features allow users to store and organize customer information in a centralized database, making it easy to access client details, track communication history, and enhance service quality. NOLA’s lead management... Read more about NOLA
CampaignerCRM is a customer relationship management software designed to help businesses improve their engagement with customers through automated, personalized marketing. It includes a powerful suite of tools to manage leads, track interactions, and build detailed customer profiles. CampaignerCRM integrates email marketing, social media campaigns, and customer segmentation to create a comprehensi... Read more about CampaignerCRM
vcita is a robust business management platform that simplifies scheduling and client interactions for businesses. Its user-friendly interface allows for easy appointment scheduling, helping businesses save time and enhance customer convenience. The platform offers a personalized client portal, allowing customers to seamlessly book appointments, pay for services, and engage with businesses. With vc... Read more about vcita
Q4 Desktop is a robust customer relationship management (CRM) software designed to enhance client engagement and streamline communication for businesses. This platform provides comprehensive tools for managing customer interactions, tracking sales pipelines, and analyzing client data, enabling organizations to build stronger relationships with their customers. With Q4 Desktop, users can easily org... Read more about Q4 Desktop
Teamwork CRM is a comprehensive customer relationship management software designed to enhance customer engagement and streamline sales processes. The platform offers a centralized system for managing customer interactions, from initial contact to post-sale support. With tools for lead management, task automation, and sales tracking, Teamwork CRM helps sales teams improve efficiency and close deals... Read more about Teamwork CRM
Cirrus Insight is a powerful integration software designed to enhance productivity by connecting Salesforce with other applications. This platform enables users to access Salesforce data directly within their email and calendar tools, streamlining workflows and improving collaboration. With its user-friendly interface, Cirrus Insight allows teams to track emails, schedule meetings, and manage cont... Read more about Cirrus Insight
Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline communication, and boost their online presence. The platform includes features like online booking, allowing clients to s... Read more about Thryv
Nimble is a straightforward CRM tool, designed for efficient contact management and relationship building. It integrates social media profiles, enriching customer data. The platform simplifies tracking interactions, ensuring follow-ups are timely. Nimble's calendar and task management features aid in scheduling and organization. Email integration streamlines communication. The tool offers sales pi... Read more about Nimble
Agendor is a user-friendly customer relationship management (CRM) software designed to help businesses effectively manage their customer interactions and sales processes. This platform offers comprehensive tools for tracking leads, managing customer data, and automating sales workflows, which streamlines the sales cycle and boosts team productivity. With features like customizable sales pipelines,... Read more about Agendor
Caspio is a user-friendly, no-code platform empowering businesses to create custom applications without extensive coding. Its intuitive drag-and-drop interface makes the app development process simple. It enables users with varying technical expertise to build robust solutions. Caspio's cloud-based nature ensures easy deployment and scalability and eliminates the need for complex infrastructure. T... Read more about Caspio
Stingo CRM with built-in telephony is a comprehensive customer relationship management software designed to streamline sales and customer service processes for organizations. This platform provides robust tools for managing customer interactions, tracking leads, and analyzing sales performance. With its user-friendly interface, Stingo CRM allows users to log calls, schedule follow-ups, and manage ... Read more about Stingo CRM Build in Telephony
Interface 365 is an online customer relationship management (CRM) software designed to help businesses manage interactions with customers, streamline sales processes, and improve customer service. The platform offers a unified interface to track leads, manage contacts, and automate marketing campaigns. With features such as email integration, lead scoring, and task management, Interface 365 helps ... Read more about Interface 365
Macanta is a sales force automation software designed to enhance sales team productivity and improve pipeline management. The platform provides tools for managing leads, tracking customer interactions, and automating sales workflows, allowing sales teams to focus on closing deals. Macanta’s CRM features allow businesses to store detailed customer profiles, monitor progress, and gain valuable ins... Read more about Macanta
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