Best Free Contact Center Software

CallOne is a state-of-the-art call center software designed to optimize and streamline the operations of contact centers for businesses of all sizes. It offers a comprehensive platform for managing inbound and outbound calls, ensuring efficient call routing, and enhancing customer interactions with precision and ease. CallOne features advanced Interactive Voice Response (IVR) systems, allowing cal... Read more about CallOne

VoiceAnalytics is a contact center software that utilizes advanced analytics to improve customer interactions. The platform uses artificial intelligence to analyze voice data, offering insights into customer sentiment, call quality, and agent performance. With features like real-time transcription, keyword spotting, and emotion detection, VoiceAnalytics helps businesses enhance their customer serv... Read more about VoiceAnalytics

F-RevoCRM is a powerful customer relationship management (CRM) software designed to help businesses manage customer interactions, streamline sales processes, and enhance customer satisfaction. This platform provides a comprehensive suite of tools for tracking leads, managing contacts, and analyzing customer behavior, enabling organizations to build strong relationships with their clients. F-RevoCR... Read more about F-RevoCRM

Nectar Desk is an advanced telephony software designed to enhance and streamline communication operations for businesses of all sizes. It offers a comprehensive suite of tools for managing calls, handling customer interactions, and integrating telephony with other business systems, ensuring that organizations can provide efficient and effective communication solutions. Nectar Desk’s intuitive in... Read more about Nectar Desk

TextPeak is a powerful SMS marketing software designed to help businesses reach their customers directly through their mobile phones. With its easy-to-use interface and automation capabilities, TextPeak allows companies to create personalized SMS campaigns, track customer engagement, and increase conversion rates. Whether you're a small business or a large corporation, TextPeak enables you to comm... Read more about TextPeak

Kavkom is a robust customer relationship management (CRM) software designed to help businesses enhance their customer interactions and streamline sales processes. This platform provides comprehensive tools for managing contacts, tracking leads, and automating communication, enabling organizations to optimize their sales strategies. With its intuitive interface, users can easily access customer inf... Read more about Kavkom

Sales Sling is a comprehensive call center software designed to optimize sales processes and enhance productivity for sales teams. The platform provides tools for managing leads, tracking calls, and monitoring sales performance in real time. With features such as automated call logging, lead scoring, and reporting, Sales Sling enables users to streamline their sales operations and focus on high-pr... Read more about Sales Sling

FreJun is an intuitive call recording software designed to help businesses record, store, and analyze phone calls for quality assurance, training, and compliance purposes. The platform allows users to record incoming and outgoing calls automatically, ensuring that important conversations are captured without manual intervention. FreJun includes features like call tagging, transcription, and real-t... Read more about FreJun

MaxContact is an advanced auto dialer software designed to enhance outbound calling efficiency for sales and telemarketing teams. This platform automates the dialing process, allowing agents to focus on engaging with prospects rather than manually dialing numbers. With its user-friendly interface, MaxContact enables organizations to configure calling campaigns, set calling schedules, and manage le... Read more about MaxContact

Dialing Innovations Call Center Application Suite is a comprehensive, cloudbased solution designed to streamline and enhance the operations of call centers. This software offers a suite of features that empower agents to increase productivity, optimize customer interactions, and improve overall service quality. With automatic call distribution (ACD), predictive dialers, and interactive voice respo... Read more about Dialing Innovations Call Center Application Suite

Connex One is a comprehensive call center software platform that helps businesses manage customer interactions across multiple channels. It provides a centralized interface for handling voice calls, emails, live chats, and social media messages, ensuring a seamless customer experience. The software includes advanced features such as automated call distribution, real-time analytics, and customer re... Read more about Connex One

Samespace is a sophisticated call center software designed to elevate communication and collaboration within contact centers. This platform provides an extensive range of tools for managing both inbound and outbound calls, chat interactions, and customer relationship management. With an intuitive interface, agents can quickly access customer data, enabling them to deliver personalized support that... Read more about Samespace

Dialfire is a robust call center software designed to streamline communication and enhance customer engagement. With features like predictive dialing, real-time reporting, and seamless CRM integration, it empowers businesses to optimize their telemarketing and customer service operations. Users can create customized call lists, monitor agent performance, and utilize automatic call distribution for... Read more about Dialfire

eBanqo is a customer communications management (CCM) software designed to help businesses engage with customers through multiple channels, including live chat, email, and social media. The platform centralizes customer interactions, allowing businesses to manage conversations in one place and respond quickly to inquiries. eBanqo supports automation, enabling businesses to handle routine customer q... Read more about eBanqo

Luware Nimbus is a sophisticated contact center software designed to optimize customer service operations by providing a unified platform for managing customer interactions across multiple channels, including voice, email, chat, and social media. With Luware Nimbus, contact center teams can efficiently route customer queries to the appropriate agents based on their skills, availability, and custom... Read more about Luware Nimbus

Maqsam is an advanced contact center software designed to help businesses streamline customer interactions, optimize agent performance, and enhance customer satisfaction. By providing a unified platform for voice, chat, email, and social media communications, Maqsam enables businesses to manage customer inquiries across multiple channels from a single interface. The software includes features like... Read more about Maqsam

Contivio Contact Center is an advanced call center software solution designed to elevate customer service and improve operational efficiency. This cloud-based platform enables organizations to manage inbound and outbound calls seamlessly, providing a comprehensive suite of features to enhance call handling. Key functionalities include intelligent call routing, interactive voice response (IVR), and... Read more about Contivio Contact Center

Kloudtalk is a cloudbased call center software that offers a suite of tools for managing customer communications across voice, SMS, and webchat channels. With features like call recording, IVR, and realtime analytics, Kloudtalk provides businesses with the tools needed to enhance customer support and improve response times. The platform includes CRM integration, allowing agents to access customer ... Read more about Kloudtalk

Initiative CRM is a dynamic online customer relationship management (CRM) software designed to help businesses manage and nurture their customer relationships effectively. It offers a comprehensive platform for tracking customer interactions, managing sales pipelines, and automating marketing campaigns seamlessly. With Initiative CRM, businesses can centralize customer data, ensuring that all info... Read more about Initiative CRM

Aim is a versatile call center software solution designed to enhance customer service operations by optimizing call routing, agent performance, and customer interaction. This platform offers a range of features, including automatic call distribution (ACD), intelligent IVR systems, and real-time performance dashboards. Aim integrates seamlessly with existing CRM tools, enabling agents to access cus... Read more about Aim

C3 Cloud Contact Center is a comprehensive contact center software solution designed to optimize customer service operations. It integrates multiple communication channels, such as voice, email, chat, and social media, into a single platform, enabling agents to manage all customer interactions efficiently. C3 Cloud Contact Center offers features like intelligent call routing, real-time reporting, ... Read more about C3 Cloud Contact Center

VQ Online is a robust Business Performance Management (BPM) software designed to streamline and optimize business processes for enhanced operational efficiency. The platform helps organizations track key performance indicators (KPIs), manage projects, and align business goals with real-time data. By offering comprehensive dashboards and reporting features, VQ Online ensures executives and managers... Read more about VQ Online

Pointel DCCM is an advanced call center software designed to streamline and enhance customer service operations for businesses of all sizes. It offers a comprehensive suite of tools for managing incoming and outgoing calls, tracking customer interactions, and optimizing call center performance, ensuring that customer inquiries are handled efficiently and effectively. Pointel DCCM’s intuitive int... Read more about Pointel DCCM

Pointel Configuration Management Solution is a specialized contact center software designed to streamline configuration management and improve operational efficiency. The platform enables administrators to manage contact center settings, customize agent profiles, and monitor system configurations, ensuring consistency and compliance. Pointel’s solution includes tools for tracking configuration c... Read more about Pointel Configuration Management Solution

SOGEDES.X is an advanced call center software that helps businesses improve customer service and enhance operational efficiency. Designed for both small businesses and large enterprises, SOGEDES.X offers a range of features that enable customer support teams to handle calls, emails, chats, and social media interactions from a single platform. The software includes intelligent routing systems to en... Read more about SOGEDES.X