Best Customer Success Software for Small Businesses (Free & Paid)

Helpfruit is a live chat software that helps businesses provide real-time support to customers directly on their website. The platform allows support agents to answer inquiries, resolve issues, and engage with website visitors instantly, improving customer satisfaction. Helpfruit includes features like automated responses, visitor tracking, and chat history, enabling agents to personalize interact... Read more about Helpfruit

Engage 365 is a comprehensive customer loyalty software designed to help businesses increase customer retention, foster brand loyalty, and drive repeat purchases. The platform enables businesses to create personalized loyalty programs that reward customers for their continued support. With Engage 365, businesses can offer various reward options, including points, discounts, exclusive access, and o... Read more about Engage 365

Raaft is a customer satisfaction software designed to help businesses monitor and improve their customer service through real-time feedback and analytics. This powerful platform allows companies to collect customer ratings, reviews, and survey responses across multiple touchpoints, providing a comprehensive view of customer satisfaction. Raaft’s intuitive interface enables businesses to create c... Read more about Raaft

Preferred Patron Loyalty is a robust customer loyalty solution tailored for businesses seeking to strengthen customer relationships through rewards and engagement. The platform offers a wide range of features, including custom loyalty programs, points-based rewards, gift cards, and referral incentives. Preferred Patron Loyalty allows businesses to track customer activity, analyze spending patterns... Read more about Preferred Patron Loyalty

AppsForOps Core Apps is a comprehensive Customer Success Software designed to help businesses manage and enhance their customer relationships, ensuring increased satisfaction, retention, and lifetime value. This robust platform offers a wide range of features, including customer onboarding, health scoring, account management, proactive support, and detailed reporting, ensuring that all aspects of ... Read more about AppsForOps Core Apps

Across is a comprehensive customer success software solution designed to help businesses engage and retain their customers throughout their lifecycle. The platform enables companies to track customer interactions, monitor usage patterns, and provide proactive support to ensure customer satisfaction. Across integrates with CRM systems and other business tools to gather a 360-degree view of the cust... Read more about Across

WelcomeSpaces is a collaborative software platform designed to enhance teamwork and communication among distributed teams. This intuitive platform offers a variety of tools for project management, document sharing, and real-time communication, making it easier for teams to work together, regardless of location. With features like shared workspaces, task assignment, and integration with popular pro... Read more about WelcomeSpaces

Cuvama is an innovative sales enablement software designed to help sales teams engage potential clients more effectively by delivering tailored, value-driven presentations. It allows sales professionals to identify and articulate the unique benefits of their products or services based on specific customer needs. With interactive tools, Cuvama enables sales reps to customize presentations, showcase... Read more about Cuvama

Radiance Commerce is a powerful live chat software solution designed to enhance customer engagement and provide real-time support for e-commerce businesses. This platform allows businesses to communicate directly with website visitors through live chat, offering immediate assistance and addressing customer inquiries. Radiance Commerce includes features such as chatbots, automated responses, and in... Read more about Radiance Commerce

Openpage is a customer success software that helps businesses manage and enhance customer relationships to drive long-term growth. The platform provides tools for tracking customer health scores, managing communication touchpoints, and offering personalized support. By centralizing customer data, Openpage enables businesses to have a 360-degree view of each customer’s journey, from acquisition t... Read more about openpage

Emojot is a customer experience (CX) software designed to help businesses collect, analyze, and act on customer feedback in real time. The platform allows organizations to gather insights from various touchpoints, including surveys, reviews, and direct feedback, helping them understand customer needs, preferences, and satisfaction levels. Emojot's user-friendly interface makes it easy for business... Read more about Emojot

Churnly is a cutting-edge customer success software designed to help businesses proactively manage customer relationships and reduce churn rates. The platform offers a comprehensive suite of tools for tracking customer engagement, monitoring satisfaction levels, and identifying at-risk accounts. Churnly’s intuitive dashboard provides real-time insights into customer health scores, enabling custo... Read more about Churnly

Precursive OBX is an all-in-one project management software designed to help businesses plan, execute, and track projects with ease. The platform offers a range of tools for managing project timelines, resources, and budgets, enabling teams to collaborate efficiently and meet deadlines. With Precursive OBX, businesses can create detailed project plans, assign tasks to team members, and monitor pro... Read more about Precursive OBX

Upzelo is a specialized customer success software designed to help organizations enhance customer engagement and drive retention effectively. This platform provides users with tools to monitor customer interactions, track usage patterns, and assess satisfaction levels seamlessly. With Upzelo, businesses can easily identify at-risk customers, implement proactive engagement strategies, and ensure th... Read more about Upzelo

HelpHero is a digital adoption platform designed to guide users through the features and functionality of software applications with ease. Aimed at enhancing the onboarding experience, HelpHero offers in-app walkthroughs, tooltips, and tutorials to help users understand complex features quickly. This platform is ideal for businesses looking to improve user adoption rates for their digital products... Read more about HelpHero

ServeSmart is an innovative Customer Success Software designed to help businesses build and maintain strong relationships with their customers. It offers a suite of tools for tracking customer interactions, managing onboarding processes, and monitoring customer health scores. ServeSmart enables customer success teams to proactively identify and address issues, ensuring high levels of customer sati... Read more about ServeSmart

Boostopia is an innovative customer success software designed to enhance customer experiences and drive business growth. This platform offers tools for managing customer interactions, tracking engagement metrics, and identifying opportunities for improvement. Boostopia’s userfriendly interface allows teams to analyze customer feedback and develop strategies to enhance satisfaction and retention.... Read more about Boostopia

SUPERLINK is an innovative Customer Success Software designed to help businesses build and maintain strong relationships with their customers, ensuring long-term satisfaction and loyalty. This comprehensive platform offers a range of tools, including customer onboarding, engagement tracking, churn prediction, and feedback management, enabling organizations to proactively manage customer journeys a... Read more about SUPERLINK

CrowdPower is a powerful campaign management software that helps organizations plan, execute, and track their marketing and fundraising campaigns with ease. The platform provides a centralized hub for creating and managing campaigns, allowing businesses to set goals, define target audiences, and monitor performance metrics in real time. CrowdPower includes tools for content creation, email marketi... Read more about CrowdPower

The CRM & Loyalty System is an all-in-one customer success software designed to help businesses improve customer engagement, retention, and satisfaction. It integrates customer relationship management (CRM) with loyalty program functionality, allowing businesses to track customer interactions, offer personalized promotions, and reward loyal customers. The software provides tools for managing custo... Read more about CRM & Loyalty System

Adaptive Pulse is a comprehensive customer success software designed to enhance the customer experience and foster long-term relationships between businesses and their clients. This platform provides businesses with powerful tools to track customer interactions, monitor product usage, and analyze customer health scores in real time. With its intuitive dashboards, Adaptive Pulse helps customer succ... Read more about Adaptive Pulse

VirtlX 360° Success Management is a customer satisfaction software designed to provide a full-circle approach to tracking and enhancing customer experiences. Through detailed feedback management, survey tools, and real-time sentiment analysis, VirtlX enables businesses to gauge customer satisfaction accurately and improve loyalty. It offers a customizable dashboard that visualizes customer insigh... Read more about VirtlX 360° Success Management

ClearFeed is a dynamic customer support software designed to optimize team collaboration and enhance customer service efficiency. Its main attraction is the intelligent assignment system that automatically directs customer queries to the most suitable team member, ensuring quick and effective responses. ClearFeed integrates seamlessly with multiple communication channels, such as email, social med... Read more about ClearFeed

Prime AI is an ecommerce software designed to enhance online shopping experiences through AI-driven personalization and automation. The platform offers features for product recommendations, customer segmentation, and automated marketing, helping businesses increase conversions and customer loyalty. Prime AI’s intelligent recommendation engine tailors product suggestions to individual shoppers, i... Read more about Prime AI

Conectter is a customer success software designed to help organizations enhance customer relationships and drive product adoption. The platform provides tools for onboarding, tracking customer interactions, and managing support requests, ensuring that businesses can deliver exceptional customer experiences. Conectter’s user-friendly interface allows customer success teams to monitor customer eng... Read more about Conectter