Best Customer Success Software for Small Businesses (Free & Paid)

Startdeliver is an innovative customer success software designed to help businesses effectively manage and enhance their customer relationships, ensuring long-term satisfaction and loyalty. It offers a comprehensive suite of tools for tracking customer interactions, monitoring account health, automating engagement workflows, and analyzing customer data, ensuring that organizations can proactively ... Read more about Startdeliver

Staircase AI is an innovative customer success software designed to help businesses proactively manage their customer relationships, improve satisfaction, and drive retention. This platform leverages artificial intelligence and machine learning to analyze customer data and behavior, providing actionable insights into customer health and engagement. Staircase AI helps businesses identify at-risk cu... Read more about Staircase AI

DVSAnalytics Workforce Optimization is a comprehensive call recording software designed to enhance call center operations through advanced workforce management and performance optimization tools. This solution allows businesses to capture and store conversations between agents and customers, providing valuable insights into customer interactions. It features robust analytics that enable supervisor... Read more about DVSAnalytics Workforce Optimization

ZapScale is a cutting-edge Customer Success Software designed to help businesses enhance their customer relationships, drive retention, and maximize lifetime value effectively and efficiently. It offers a comprehensive platform for managing customer interactions, tracking engagement, and proactively addressing customer needs, ensuring that organizations can deliver exceptional customer experiences... Read more about ZapScale

Product Fruits is an interactive tool designed to enhance user experience on websites and applications. It specializes in creating engaging, easy-to-follow in-app guides and tooltips. These guides help users navigate and understand various features effectively. The platform allows for the creation of onboarding tours, which are crucial for new user engagement. Additionally, Product Fruits offers f... Read more about Product Fruits

nixi1 is a powerful SMS marketing software designed to help businesses effectively engage with their customers through targeted and personalized text messaging campaigns. It offers a comprehensive platform for creating, managing, and analyzing SMS marketing efforts, ensuring that organizations can reach their audience directly and efficiently. nixi1’s intuitive interface allows marketers to easi... Read more about nixi1

Modjo is a dynamic sales coaching software designed to enhance the performance of sales teams through targeted coaching and analytics. This platform allows sales managers to record, analyze, and provide feedback on sales calls, enabling continuous improvement in sales techniques. Modjo offers insights into individual and team performance, highlighting areas for development and best practices. With... Read more about Modjo

ScreenSpace is a dynamic sales enablement software that helps organizations improve their sales processes and increase revenue by providing sales teams with the tools they need to succeed. The platform centralizes all sales content, training materials, and performance analytics, making it easy for sales reps to find and use the right resources at the right time. ScreenSpace enables seamless collab... Read more about ScreenSpace

SightMill is an innovative survey software that enables organizations to gather valuable feedback from customers and employees. With its easy-to-use interface, users can create customized surveys quickly, choosing from various question types and design templates. SightMill supports multiple distribution channels, including email and social media, ensuring maximum reach and participation. The softw... Read more about SightMill

Zendo is an innovative customer success software designed to help businesses improve customer retention and satisfaction. By offering powerful tools for tracking customer interactions, analyzing feedback, and monitoring health scores, Zendo enables businesses to proactively address customer needs and prevent churn. The software integrates with customer relationship management (CRM) systems, allowi... Read more about Zendo

Moja is an innovative customer success software designed to help organizations improve customer engagement and retention. This platform provides tools for tracking customer interactions, managing support requests, and analyzing customer feedback efficiently. With features such as automated onboarding, real-time analytics, and personalized communication, Moja enables businesses to foster strong rel... Read more about Moja

ReplayMonster is an advanced Customer Success Software designed to help businesses manage and enhance their customer relationships effectively. It offers a comprehensive platform for tracking customer interactions, managing support tickets, analyzing customer behavior, and driving customer satisfaction, ensuring that organizations can foster long-term loyalty and achieve their business goals. Repl... Read more about ReplayMonster

ProsperStack is a customer success software platform designed to help businesses enhance customer retention, engagement, and satisfaction. This powerful tool enables businesses to track customer health scores, monitor key engagement metrics, and automate workflows to provide proactive support to clients. ProsperStack integrates with CRM systems and other tools to provide a centralized view of cust... Read more about ProsperStack

Viaje.ai is a cutting-edge pricing optimization software designed for businesses in the travel and hospitality industries to maximize their revenue potential. This advanced tool leverages machine learning and artificial intelligence to analyze historical sales data, market trends, competitor pricing, and customer behavior. By identifying optimal price points for different products and services, Vi... Read more about Viaje.ai

LiveCaller is a live chat software that enables businesses to engage website visitors in real time, improving customer support and satisfaction. The platform provides tools for managing multiple chat sessions, tracking visitor behavior, and responding quickly to customer inquiries, creating a seamless customer experience. LiveCaller’s analytics offer insights into chat response times, customer s... Read more about LiveCaller

Sphere Identity is a comprehensive customer success software designed to help organizations manage customer relationships and drive engagement effectively. The platform provides tools for onboarding, support, and retention, ensuring that businesses can nurture customer relationships throughout the lifecycle. Sphere Identity allows users to track customer interactions, monitor satisfaction metrics,... Read more about Sphere Identity

CustomerX is a dedicated customer success software that enables organizations to foster strong relationships with their clients. The platform provides a range of tools for tracking customer interactions, managing onboarding processes, and analyzing customer health metrics to proactively prevent churn. With its intuitive dashboard, teams can easily monitor engagement levels, identify at-risk accoun... Read more about CustomerX

journy.io is a powerful customer data platform (CDP) designed to help businesses collect, unify, and analyze customer data from multiple touchpoints. By integrating with a wide variety of data sources, including websites, mobile apps, CRM systems, and marketing tools, journy.io provides a comprehensive, single view of each customer. The platform’s AI-powered analytics engine enables businesses t... Read more about journy.io

invido is a cutting-edge lead generation software that empowers businesses to create personalized video campaigns for customer engagement. The platform allows users to record, edit, and share videos with ease, enabling them to connect with prospects more effectively. invido provides analytics tools to track engagement, helping businesses understand customer behavior and optimize their strategies. ... Read more about invido

CFN Insight is a comprehensive customer experience software designed to empower businesses to deliver exceptional service and foster lasting customer relationships. This robust platform offers a suite of tools that enable organizations to capture, analyze, and act on customer feedback in real-time, ensuring that every interaction meets high standards of satisfaction. CFN Insight’s intuitive inte... Read more about CFN Insight

Simplemnt is a customer success software designed to help businesses proactively manage customer relationships and ensure their clients achieve desired outcomes. It offers tools for tracking customer health scores, managing communication, and identifying at-risk accounts before they churn. Simplemnt’s customer journey mapping capabilities allow businesses to understand their clients’ needs and... Read more about Simplemnt

eBanqo is a customer communications management (CCM) software designed to help businesses engage with customers through multiple channels, including live chat, email, and social media. The platform centralizes customer interactions, allowing businesses to manage conversations in one place and respond quickly to inquiries. eBanqo supports automation, enabling businesses to handle routine customer q... Read more about eBanqo

WorkHub Tasks is a comprehensive help desk software designed to streamline customer support and enhance service delivery for businesses of all sizes. Ideal for IT support teams, customer service departments, and managed service providers, WorkHub Tasks offers a robust platform to manage and resolve customer inquiries efficiently. The software features an intuitive ticketing system that allows user... Read more about WorkHub Tasks

Velaris is a customer success software that helps businesses improve client satisfaction, retention, and growth by centralizing customer insights and streamlining communication. With Velaris, customer success teams can track client onboarding, monitor usage metrics, and identify opportunities for upselling or cross-selling. The software’s segmentation tools allow users to categorize clients base... Read more about Velaris

Motion.io is a customer success software designed to help businesses enhance customer relationships and improve retention. The platform offers a suite of tools for customer onboarding, engagement, and support, ensuring that customers derive maximum value from your products or services. Motion.io’s automated workflows guide customers through key milestones and ensure they are continuously support... Read more about Motion.io