Best Contact Center Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right contact center software can significantly improve your workflow and help you compete more effectively. Here, we feature the top contact center software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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Last Updated: October 01, 2025

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Popular Picks in Contact Center Software

CallVU

CallVU

$130 Per year

Channels

Channels

$24 Per month

Aircall

Aircall

$30 Per month

Dialpad

Dialpad

$15 Per user

List of Top Best Contact Center Software for Small Businesses

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ACX.ONE is an advanced contact center software solution that helps businesses deliver exceptional customer service across multiple channels. Whether interacting with customers via voice, email, chat, or social media, ACX.ONE integrates all communication channels into one easy-to-manage platform. The software offers a range of tools to enhance the customer experience, including automated routing, i... Read more about ACX.ONE

Free Trial

Available

Pricing Type

$20 Per user

Location

Poland

Vendeo is a powerful video management software designed to help businesses manage, organize, and distribute their video content across various platforms. Whether it's for marketing, customer support, or training purposes, Vendeo simplifies video hosting, editing, and distribution, offering a central hub for all video-related activities. The platform supports a wide range of video formats, allowing... Read more about Vendeo

Free Trial

Available

Pricing Type

Contact Vendor

Location

France

SAT 2000 is a sophisticated contact center software solution designed to help businesses manage customer interactions across multiple channels. The platform supports voice, email, chat, and social media, enabling businesses to engage with customers through their preferred communication method. SAT 2000 offers advanced routing capabilities, ensuring that each customer is connected with the most sui... Read more about SAT 2000

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Contact Center Software is a comprehensive solution designed to help businesses manage customer service interactions across multiple channels, including voice, chat, email, and social media. With its cloud-based platform, businesses can centralize their communication and ensure a seamless experience for both agents and customers. The software includes features such as real-time reporting, automate... Read more about Contact Center Software

Free Trial

NA

Pricing Type

Contact Vendor

Location

Nigeria

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