Best Call Tracking Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right call tracking software can significantly improve your workflow and help you compete more effectively. Here, we feature the top call tracking software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.

Last Updated: October 01, 2025

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Popular Picks in Call Tracking Software

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$35 Per month

CallRail

CallRail

$45 Per month

Invoca

Invoca

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CallFire

CallFire

$599 Per month

List of Top Best Call Tracking Software for Small Businesses

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55PBX is an advanced call tracking software designed to help businesses monitor and optimize their customer communication. The platform provides powerful call tracking capabilities that allow businesses to track inbound calls, analyze caller behavior, and measure the effectiveness of marketing campaigns. 55PBX assigns unique phone numbers to different marketing channels, enabling businesses to ide... Read more about 55PBX

Free Trial

Available

Pricing Type

$39 Per user

Location

Brazil

CallScaler is an advanced call tracking software that helps businesses analyze and optimize their phone-based customer interactions. The platform provides real-time call tracking and analytics, allowing businesses to identify which marketing channels are driving phone calls, measure call performance, and enhance customer service. CallScaler enables businesses to assign unique phone numbers to diff... Read more about CallScaler

Free Trial

Available

Pricing Type

$47 Per month

Location

United States

smrtPhone is a cutting-edge call tracking software designed to help businesses track, manage, and optimize their phone communications for better customer engagement and sales performance. This software offers advanced features that allow companies to track where their inbound calls are coming from, whether from digital ads, websites, social media, or other marketing efforts. By providing businesse... Read more about smrtPhone

Free Trial

Available

Pricing Type

$75 Per month

Location

United States

Eclipse CMS is a specialized call tracking software designed to enhance communication and performance measurement for organizations. This comprehensive platform provides tools for monitoring inbound and outbound calls, tracking call sources, and analyzing call metrics efficiently. With its user-friendly interface, users can easily access call data, manage call recordings, and generate detailed rep... Read more about Eclipse CMS

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Delacon is an advanced call tracking software designed to help businesses optimize their marketing efforts by analyzing phone interactions. With its intuitive interface, Delacon enables users to track and measure the effectiveness of various marketing channels, providing valuable insights into customer behavior and preferences. The software features real-time call reporting, allowing businesses to... Read more about Delacon

Free Trial

Available

Pricing Type

Contact Vendor

Location

Australia

Hot Prospector is a dynamic call tracking software designed to optimize lead generation and improve sales processes. This platform enables businesses to track and analyze incoming calls, providing valuable insights into customer behavior and campaign effectiveness. With features like call recording and lead scoring, users can assess the quality of their leads and refine their marketing strategies ... Read more about Hot Prospector

Free Trial

Available

Pricing Type

$197 Per month

Location

United States

CallPlease is a sophisticated call tracking software designed to help businesses monitor, analyze, and optimize their phone-based marketing efforts. This comprehensive platform offers a suite of tools that enable organizations to track the origin, performance, and effectiveness of their inbound and outbound calls, ensuring that every interaction is captured and leveraged for strategic growth. Call... Read more about CallPlease

Free Trial

NA

Pricing Type

$9 Per feautre

Location

United States

REIRail is a specialized Call Recording Software designed to help real estate investors streamline their communication processes and enhance lead management. It offers a comprehensive platform for recording inbound and outbound calls, tracking conversations, and analyzing interactions to optimize sales strategies. REIRail provides robust tools for caller identification, call tracking, and instant ... Read more about REIRail

Free Trial

NA

Pricing Type

$49 Per month

Location

United States

Voiso is an advanced call center software solution designed to streamline customer service operations. With Voiso, businesses can manage inbound and outbound calls efficiently, enabling customer support teams to handle high call volumes with ease. The platform offers a range of features including automated call routing, call queuing, and interactive voice response (IVR), ensuring that every custom... Read more about Voiso

Free Trial

Available

Pricing Type

$49 Per user

Location

United States

CallHero is a specialized call recording software designed to help businesses capture, store, and analyze their phone communications. The platform offers tools for recording calls in real-time, ensuring that organizations can maintain accurate records of important conversations. CallHero provides features such as secure storage, easy retrieval of recordings, and compliance tracking, allowing users... Read more about CallHero

Free Trial

Available

Pricing Type

$97 Per user

Location

United States

CallAI is a comprehensive contact center quality assurance software that leverages AI and machine learning to improve the performance of customer service teams. The platform provides tools for real-time monitoring, automated scoring, and detailed analytics, allowing businesses to track the quality of customer interactions. With CallAI, managers can quickly assess agent performance, identify areas ... Read more about CallAI

Free Trial

Available

Pricing Type

$40 Per user

Location

United States

EasyCall Cloud is a state-of-the-art Call Center Software designed to enhance customer service operations and streamline communication processes. Hosted on the cloud, EasyCall offers scalability and flexibility, allowing businesses to manage their call centers from anywhere with an internet connection. Key features include intelligent call routing, real-time analytics, automated call distribution,... Read more about EasyCall Cloud

Free Trial

NA

Pricing Type

$25 Per user

Location

Italy

Call Tracker io is a powerful call tracking software designed to help businesses track, analyze, and optimize inbound calls from marketing campaigns. The platform provides tools for assigning unique phone numbers to different campaigns, enabling businesses to track which ads, keywords, or channels are driving phone leads. Call Tracker io offers real-time call analytics, including caller details, c... Read more about Call Tracker io

Free Trial

14 Days

Pricing Type

$37 Per month

Location

United States

Intalk.io is a robust call center software designed to enhance customer support and improve communication for businesses of all sizes. The platform offers a range of features, including inbound and outbound call handling, interactive voice response (IVR), call routing, and real-time analytics. Intalk.io integrates seamlessly with CRM systems, allowing businesses to track customer interactions and ... Read more about Intalk.io

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Operata is an advanced call tracking software designed to help businesses optimize their customer service and marketing efforts by providing real-time data and insights into phone interactions. With Operata, businesses can track and record inbound and outbound calls, monitor key metrics such as call duration, source, and conversion rates, and identify trends that can improve call center performanc... Read more about Operata

Free Trial

NA

Pricing Type

$3000 Per month

Location

Australia

DeepCall is an advanced call center software solution that enables businesses to manage and optimize their customer service operations. With features like automated call distribution, call recording, real-time monitoring, and detailed reporting, DeepCall empowers businesses to deliver excellent customer experiences. The software integrates seamlessly with CRM systems, ensuring that agents have acc... Read more about DeepCall

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

The Most Powerful CUCM Reporting and Analytics Tool on the Market

Cisco CDR Reporting & Analytics is a reporting software specifically designed for businesses using Cisco’s telephony systems, providing insights into call data, usage trends, and network performance. The platform collects Call Detail Records (CDR) and organizes them into customizable reports, allowing IT teams to monitor call volume, call quality, and user activity. Cisco CDR’s real-time analy... Read more about Cisco CDR Reporting & Analytics

Free Trial

Available

Pricing Type

$1200 Per year

Location

United States

Liine is a powerful lead management software designed to optimize the process of capturing, tracking, and nurturing leads throughout the sales cycle. This platform offers a suite of tools for sales teams to manage leads efficiently, from initial contact to conversion. With features such as automated lead scoring, segmentation, and customizable pipelines, Liine helps organizations prioritize leads ... Read more about Liine

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Go4Clients is a call center software that enables businesses to manage inbound and outbound calls, automate customer interactions, and improve service quality. The platform provides tools for call routing, IVR setup, and performance tracking, ensuring an organized call management process. Go4Clients’ analytics offer insights into call volumes, customer satisfaction, and agent performance, helpin... Read more about Go4Clients

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Ubefone is a Telephony Software that helps businesses manage their communication systems efficiently. The platform includes tools for managing voice calls, text messaging, and VoIP services, enhancing business communication. Ubefone’s integration with customer relationship management (CRM) systems allows seamless interaction tracking and customer data access. The software offers features like ca... Read more about Ubefone

Free Trial

Available

Pricing Type

$9 Per user

Location

France

Prismana is an advanced call tracking software designed to help businesses optimize their marketing efforts and improve customer communication. This platform offers a range of tools for tracking phone calls, analyzing call data, and managing customer interactions, ensuring effective communication strategies. With Prismana, users can assign unique phone numbers to different campaigns, track call so... Read more about Prismana

Free Trial

NA

Pricing Type

$99 Per feautre

Location

United States

Voximal is a sophisticated IVR (Interactive Voice Response) Software designed to enhance and streamline automated voice interactions for businesses and customer service centers. It offers a comprehensive platform for creating, managing, and optimizing IVR systems, ensuring that customers receive efficient and personalized service through automated voice menus and responses. Voximal features intuit... Read more about Voximal

Free Trial

Available

Pricing Type

Contact Vendor

Location

France

Vibtree Call Tracking is an advanced call tracking software designed to help businesses monitor and analyze their phone call performance effectively. The platform provides comprehensive tools for tracking incoming and outgoing calls, recording conversations, and assessing call quality, ensuring that organizations can optimize their communication strategies. Vibtree Call Tracking allows users to se... Read more about Vibtree Call Tracking

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

Call Dynamics is a powerful call tracking software designed to help businesses optimize their marketing efforts and improve customer interactions. By assigning unique phone numbers to different campaigns, Call Dynamics allows users to accurately track where their calls are coming from and measure the effectiveness of various marketing strategies. The software provides detailed analytics, enabling ... Read more about Call Dynamics

Free Trial

Available

Pricing Type

$40 Per user

Location

Australia

Sayint is a call tracking software that provides businesses with insights into customer interactions over the phone. This tool analyzes voice communications to gather data on customer sentiment, call quality, and agent performance. Sayint uses advanced speech analytics and natural language processing to transcribe calls, identify key phrases, and evaluate the effectiveness of customer service stra... Read more about Sayint

Free Trial

NA

Pricing Type

$60 Per month

Location

India

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