Best Call Tracking Software for Small Businesses (Free & Paid)

Doctoralia Phone is a call tracking software designed to help healthcare providers manage and track incoming phone calls, ensuring better patient service and business insights. The platform offers tools for recording calls, monitoring call volume, and tracking patient inquiries, allowing medical professionals to understand patient needs more clearly. Doctoralia Phone integrates with existing sched... Read more about Doctoralia Phone

Clear Ring is a sophisticated call tracking software designed to help businesses monitor and optimize their inbound call campaigns. Whether you're running a marketing campaign or managing customer service inquiries, Clear Ring enables you to track and analyze call performance with precision. By integrating with your existing phone system or CRM, Clear Ring captures essential call data such as call... Read more about Clear Ring

Calabrio ONE is a robust call center software solution designed to enhance customer engagement and operational efficiency in contact centers. This platform provides a comprehensive suite of tools for workforce optimization, quality assurance, and analytics, enabling organizations to deliver exceptional customer service. With Calabrio ONE, managers can effectively schedule agents, track performance... Read more about Calabrio ONE

Revenue.io is a powerful call tracking software designed to optimize sales performance and enhance customer engagement through comprehensive call analytics. This platform enables organizations to track and analyze every call made to their business, providing insights into customer interactions and sales effectiveness. With its user-friendly interface, users can easily set up call tracking numbers,... Read more about Revenue.io

LeadSquared CRM is a versatile software designed to streamline sales and marketing activities, particularly for high-velocity sales processes. It's user-friendly and focuses on automating key tasks to increase efficiency. The software excels in lead capture, tracking interactions, and nurturing leads through the sales funnel. With LeadSquared, businesses can easily manage customer data and follow-... Read more about LeadSquared CRM

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient c... Read more about CloudTalk

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities. With EngageBay CRM, you can efficiently manage leads, track customer interactions, and automate marketing campaigns, all... Read more about EngageBay CRM

MightyCall is a specialized call center software designed to streamline communication and enhance customer support for businesses. This platform provides comprehensive tools for managing inbound and outbound calls, tracking customer interactions, and analyzing call center performance effectively. With its user-friendly interface, managers can monitor call queues, assign tasks to agents, and genera... Read more about MightyCall

Ruler Analytics is an advanced call tracking software that empowers businesses to gain valuable insights into their marketing effectiveness. By providing detailed analytics on incoming calls, Ruler enables organizations to understand which marketing channels drive phone inquiries and customer interactions. The software captures essential data such as caller demographics, call duration, and convers... Read more about Ruler Analytics

inConcert Contact Center is an advanced call center software solution that empowers businesses to manage customer interactions efficiently. It offers a robust suite of features, including multi-channel support for voice, email, and chat, ensuring seamless customer communication across platforms. With its intelligent routing capabilities, inConcert assigns calls to the most qualified agents, enhanc... Read more about inConcert Contact Center

800.com is an advanced call tracking software designed to help businesses optimize their marketing campaigns by monitoring and analyzing inbound calls. This software allows companies to track the performance of different marketing channels, such as online ads, emails, and social media, by providing unique phone numbers for each campaign or channel. It provides detailed analytics and reporting on c... Read more about 800.com

Voximplant Kit is a contact center software that allows businesses to create and manage advanced communication solutions. The platform offers a range of features for voice, video, and messaging interactions, enabling businesses to engage with customers across multiple channels. Voximplant Kit integrates with existing CRM systems and provides tools for managing customer interactions in real time, i... Read more about Voximplant Kit

CallTrackingMetrics is an all-in-one call center software solution designed to enhance the efficiency and effectiveness of customer service operations. It provides a comprehensive suite of features including call routing, automated attendants, interactive voice response (IVR), and detailed call analytics. CallTrackingMetrics enables call centers to manage high volumes of incoming and outgoing call... Read more about CallTrackingMetrics

Nvoip is an advanced VoIP Software designed to help businesses streamline their communication processes, enhance collaboration, and reduce costs through efficient voice over IP solutions. This comprehensive platform offers a wide range of features, including call management, conferencing, messaging, virtual phone systems, and detailed reporting, ensuring that all aspects of voice communication are... Read more about Nvoip

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtual phone numbers for different countries, fostering global business connectivity. The software is equipped with user-fri... Read more about CallHippo

Tenfold is a software-as-a-service (SaaS) solution designed to streamline and enhance customer interactions through its Computer Telephony Integration (CTI) capabilities. It seamlessly connects a company's phone system with its Customer Relationship Management (CRM) platform, enabling a more efficient, data-driven approach to customer service and sales. With Tenfold, businesses can automatically l... Read more about Tenfold

CallPage is an innovative software tool developed to boost customer engagement and lead generation through instant callback technology. Its primary feature is offering website visitors a free, immediate callback within seconds, significantly improving customer interaction and satisfaction. CallPage works by displaying a customizable widget on a website, which invites visitors to leave their phone ... Read more about CallPage

Telnyx Suite is a powerful SMS marketing software designed to help businesses connect with their customers through effective messaging campaigns. This platform provides tools for creating and managing SMS campaigns, enabling users to send promotional messages, alerts, and updates directly to their audience. Telnyx Suite's user-friendly interface allows for easy message customization and scheduling... Read more about Telnyx Suite

InfoCision is a Call Center Software designed to streamline customer interactions and enhance support team productivity. The platform offers tools for call management, routing, and tracking, ensuring that customer inquiries are handled efficiently and promptly. InfoCision integrates with CRM systems to provide agents with relevant customer information in real-time, helping them resolve issues fast... Read more about InfoCision

Ringostat is a powerful call tracking software designed to help businesses monitor and analyze their phone call interactions with customers. The platform provides tools for tracking calls from various marketing channels, including online ads, websites, and social media, giving businesses insights into which channels are driving the most engagement. Ringostat integrates with CRM systems, allowing b... Read more about Ringostat

Natterbox is a cutting-edge call center software designed to enhance communication and streamline operations for businesses of all sizes. This innovative platform integrates seamlessly with existing CRM systems, providing agents with a unified view of customer interactions and enabling personalized service. With features like intelligent call routing, automated responses, and real-time reporting, ... Read more about Natterbox

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productivity and improve customer service quality. The platform integrates with various CRMs, enabling agents to access customer ... Read more about ZIWO

CloudCall is an advanced help desk software designed to enhance customer service through integrated communication tools. This platform provides comprehensive solutions for managing customer inquiries, tracking support tickets, and improving team collaboration seamlessly. With its user-friendly interface, help desk agents can easily manage calls, emails, and chat interactions from a single dashboar... Read more about CloudCall

ResponseTap is an advanced call tracking software designed to help businesses optimize their marketing efforts by understanding the connection between digital interactions and offline conversions. The platform tracks and analyzes customer phone calls, linking them to online activities like website visits, clicks, and ads. ResponseTap’s real-time analytics provide businesses with valuable insight... Read more about ResponseTap