Best Business Phone Systems Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right business phone systems software can significantly improve your workflow and help you compete more effectively. Here, we feature the top business phone systems software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.

Last Updated: October 01, 2025

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208 Software

Popular Picks in Business Phone Systems Software

OpenPhone

OpenPhone

$15 Per user

UniTel Voice

UniTel Voice

$9.99 Per month

Nextiva

Nextiva

$15 Per month

8x8 Contact Center

8x8 Contact Center

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List of Top Best Business Phone Systems Software for Small Businesses

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I'm looking for Business Phone Systems Software that is:

The best way to handle customer calls and messages

OpenPhone is a cloud-based business phone systems software that allows organizations to manage communication with ease. Designed for modern teams, it provides features such as voice calling, texting, voicemail, and conferencing, all within a single platform. OpenPhone offers businesses the flexibility to use their existing phone numbers or choose new ones, while keeping personal and business calls... Read more about OpenPhone

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

THE BUSINESS BUILDER'S PHONE SYSTEM

UniTel Voice is a business phone system software designed to enhance communication for small businesses, offering features such as virtual numbers, call forwarding, and voicemail. This cloudbased system enables companies to establish a professional phone presence without investing in traditional hardware. UniTel Voice’s virtual phone numbers allow businesses to route calls to mobile devices, ens... Read more about UniTel Voice

Free Trial

NA

Pricing Type

$9.99 Per month

Location

United States

The Connected Conversation Platform for Businesses

Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into one platform. A standout feature is its advanced call management system, which allows for efficient call routing, auto a... Read more about Nextiva

Free Trial

NA

Pricing Type

$15 Per month

Location

Ukraine

A complete, secure cloud contact center solution

The 8x8 is a versatile communication solution designed for businesses seeking efficient and streamlined interaction. It offers cloud-based voice, video, chat, and contact center services, ensuring seamless connectivity across various platforms. This system supports remote work with its mobile app, enabling teams to stay connected from anywhere. With advanced features like call recording, virtual m... Read more about 8x8 Contact Center

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Zoom Phone Business Phone Systems Software is a cloud-based communication solution designed to help businesses manage their voice, video, and messaging needs in one unified platform. The software integrates seamlessly with Zoom’s video conferencing and collaboration tools, enabling businesses to communicate effectively across multiple channels. Zoom Phone offers advanced features such as call fo... Read more about Zoom Phone

Free Trial

Available

Pricing Type

$10 Per user

Location

United States

Zendesk Talk is a comprehensive telephony software solution integrated with the Zendesk customer service platform, designed to enhance customer interactions and streamline call center operations. With Zendesk Talk, businesses can manage phone support calls directly within the Zendesk interface, offering a seamless experience for both agents and customers. The platform includes features like call f... Read more about Zendesk Talk

Free Trial

NA

Pricing Type

$19 Per month

Location

United States

Cloud PBX, messaging, meetings.

Placetel is a cloud-based call center software designed to help businesses manage customer interactions, improve communication efficiency, and enhance customer service. The platform offers features such as call routing, IVR (Interactive Voice Response), call forwarding, and real-time call tracking, enabling businesses to optimize their call center operations. Placetel also includes tools for team ... Read more about Placetel

Free Trial

Available

Pricing Type

$4.9 Per user

Location

United States

Comcast Business VoiceEdge is a business phone system software designed to improve communication and collaboration within organizations. It provides a cloud-based phone solution that supports voice, video, and messaging services, making it easy for teams to stay connected regardless of location. Comcast Business VoiceEdge offers features like call forwarding, voicemail-to-email, auto attendants, a... Read more about Comcast Business VoiceEdge

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Unified calling and messaging for customer-facing teams

Zoho Voice is a robust telephony software designed to help businesses enhance communication, streamline customer interactions, and improve sales performance. The platform integrates seamlessly with other Zoho applications, such as Zoho CRM, enabling users to make and receive calls, log interactions, and manage customer data from a single interface. Zoho Voice supports VoIP calling, call forwarding... Read more about Zoho Voice

Free Trial

Available

Pricing Type

$34 Per user

Location

United States

One Talk is a state-of-the-art Business Phone Systems Software designed to enhance communication and collaboration within organizations. It offers a comprehensive suite of VoIP (Voice over Internet Protocol) solutions, including call management, conferencing, voicemail, and messaging, all accessible through a user-friendly interface. One Talk enables businesses to streamline their communication pr... Read more about One Talk

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

KDDI Virtual PBX Service is a cloud-based business phone system designed to enhance communication for businesses of all sizes. With KDDI Virtual PBX, companies can manage their calls, voicemail, and extensions without needing traditional hardware-based PBX systems. The service supports advanced features such as call forwarding, call waiting, voicemail-to-email, and multi-level auto-attendants, ens... Read more about KDDI Virtual PBX Service

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

FortiVoice is a comprehensive business phone systems software designed to enhance communication and collaboration for organizations of all sizes. The platform provides a suite of telephony features, including VoIP capabilities, call routing, voicemail, and conferencing, ensuring that businesses can maintain effective communication. FortiVoice allows users to manage calls through a user-friendly in... Read more about FortiVoice

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Communication APIs for SMS, Voice, Video & Authentication

Twilio is a cloud communications platform that allows businesses to integrate various forms of communication, such as voice calls, text messages, and video chats, into their services. It's primarily known for its powerful API (Application Programming Interface), which developers use to build custom communication solutions tailored to specific business needs. Twilio enables seamless integration of ... Read more about Twilio

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

All-in-one, AI-powered cloud communications

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video conferences, and send instant messages—all from a single platform. The software is cloud-based, enabling users to access ... Read more about GoTo Connect

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Grasshopper Virtual Phone System | Keep personal and business calls separate

Grasshopper is a complete virtual business phone system designed specifically for small businesses and entrepreneurs. It offers professional features like custom greetings, call forwarding, business texting, voicemail transcription, and multiple extensions. With Grasshopper, you can separate personal and work communications, manage customer interactions efficiently, and maintain a polished busine... Read more about Grasshopper

Free Trial

Available

Pricing Type

$14 Per month

Location

United States

Cloud-based contact center solution

Freshcaller is a cloud-based call center solution designed to meet the needs of businesses of various sizes. It offers an intuitive interface for managing calls, with features like call routing, call recording, and multi-level IVR (Interactive Voice Response) for efficient call management. The product includes real-time call analytics, allowing for performance monitoring and decision-making. Fresh... Read more about Freshcaller

Free Trial

14 Days

Pricing Type

$15 Per month

Location

United States

RingEX is a cloud-based business phone system software designed to help organizations streamline their communication processes and enhance collaboration. This software offers a wide range of features, including VoIP calling, call forwarding, voicemail-to-email, and conference calling, allowing businesses to communicate more effectively and efficiently. RingEX integrates seamlessly with other busin... Read more about RingEX

Free Trial

Available

Pricing Type

$30 Per user

Location

United States

MiVoice Business Solution is a comprehensive business phone systems software designed to enhance communication and collaboration within organizations. This platform offers a suite of features for managing voice calls, video conferencing, and team messaging seamlessly. With its user-friendly interface, employees can easily access communication tools, enabling efficient collaboration across departme... Read more about MiVoice Business Solution

Free Trial

Available

Pricing Type

$20.99 Per month

Location

Canada

Unify OpenScape Business is a comprehensive telephony software designed to streamline communication for small and medium-sized enterprises. The platform integrates voice, video, messaging, and conferencing into a unified communication solution, enhancing collaboration and productivity. OpenScape Business supports VoIP and traditional telephony systems, offering flexibility for diverse operational ... Read more about Unify OpenScape Business

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

All-in-one free platform to manage your team and run your sales

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Free Trial

15 Days

Pricing Type

$1990 Per month

Location

United States

Axon Virtual PBX is a feature-rich business phone systems software that simplifies communication for organizations of all sizes. This cloud-based solution offers a range of functionalities, including call routing, voicemail, and conferencing, enabling teams to connect seamlessly, regardless of their location. With an intuitive interface, users can manage calls, set up extensions, and access advanc... Read more about Axon Virtual PBX

Free Trial

Available

Pricing Type

$139 Per user

Location

United States

Talkroute is a versatile business phone systems software designed to enhance communication and collaboration within organizations. This platform provides a comprehensive suite of tools for managing phone calls, texts, and voicemails, ensuring that businesses can stay connected with their customers and teams. With features like virtual phone numbers, call forwarding, and automated greetings, Talkro... Read more about Talkroute

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

YouMail is a comprehensive telephony software solution designed to help businesses manage their phone systems with ease. The platform offers features such as voicemail management, call forwarding, auto-attendant, and call screening, ensuring that businesses can provide a professional and efficient communication experience for both customers and employees. With YouMail, businesses can set up person... Read more about YouMail

Free Trial

Available

Pricing Type

$10.99 Per user

Location

United States

eVoice is a cloud-based business phone systems software that provides a comprehensive solution for managing business communications. It offers a range of features designed to improve productivity, collaboration, and customer service. eVoice allows businesses to have a professional phone system without the need for costly hardware or infrastructure. With features like automated attendants, voicemai... Read more about eVoice

Free Trial

NA

Pricing Type

$12.99 Per feautre

Location

Ireland

Explore Today’s Featured List of Top Best Business Phone Systems Software for Small Businesses

DCDial is an advanced call center software solution designed to enhance communication and improve operational efficiency for businesses. This platform offers a comprehensive suite of tools for managing inbound and outbound calls, including predictive dialing, call routing, and real-time analytics. With features like CRM integration, agents can access customer information during calls, facilitating... Read more about DCDial

Free Trial

Available

Pricing Type

$79 Per month

Location

United States

Tinkle is a business phone system software that provides organizations with an integrated, reliable, and scalable communication platform. This cloud-based solution combines traditional phone systems with advanced features such as voicemail-to-email, call forwarding, interactive voice response (IVR), and conferencing, enabling businesses to stay connected with customers and clients. With Tinkle, bu... Read more about Tinkle

Free Trial

Available

Pricing Type

$5.99 Per month

Location

United Kingdom

Omnivoice is a cutting-edge business phone systems software designed to streamline and enhance communication within organizations. Offering a comprehensive suite of features, Omnivoice provides VoIP calling, call routing, voicemail, and conferencing capabilities, ensuring seamless and efficient communication across all departments. The platform supports integration with popular CRM and productivit... Read more about Omnivoice

Free Trial

Available

Pricing Type

$9 Per user

Location

United States

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