Zoom Phone Overview

Zoom Phone Business Phone Systems Software is a cloud-based communication solution designed to help businesses manage their voice, video, and messaging needs in one unified platform. The software integrates seamlessly with Zoom’s video conferencing and collaboration tools, enabling businesses to communicate effectively across multiple channels. Zoom Phone offers advanced features such as call forwarding, voicemail transcription, call recording, and auto-attendants, which help businesses streamline communication and improve customer service. With its easy-to-use interface and scalable infrastructure, Zoom Phone is ideal for businesses of all sizes, from small startups to large enterprises. The platform’s integration with other business tools like Microsoft Teams, Salesforce, and Slack ensures that employees can communicate and collaborate in a way that suits their workflow. Zoom Phone also provides detailed analytics and reporting tools, allowing businesses to monitor call quality, track performance, and optimize communication strategies. With its secure, reliable cloud infrastructure, Zoom Phone helps businesses stay connected and productive no matter where employees are located.

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Zoom Phone Screenshot & Video

Contact Details

  • Vendor Name Zoom Video Communications
  • Founded 2011
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Arts & Crafts, Information Services, Insurance, Media, Real Estate

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Zoom Phone Features

  • Arrow Icon Employee Directory
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Transfer
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Logging
  • Arrow Icon Mobile Access
  • Arrow Icon Call Routing
  • Arrow Icon Virtual Call Center
  • Arrow Icon Video Conferencing
  • Arrow Icon Queue Management
  • Arrow Icon Automated Attendant
  • Arrow Icon PBX
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Call Routing
  • Arrow Icon Call Reporting
  • Arrow Icon Conferencing
  • Arrow Icon Virtual Extensions
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Video Conferencing
  • Arrow Icon Call Tracking
  • Arrow Icon SIP Trunking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Call Transfer
  • Arrow Icon Ring Groups
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Queue Management
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Fax Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Communication Management
  • Arrow Icon Call List Management
  • Arrow Icon Customizable Reports
  • Arrow Icon Call Recording
  • Arrow Icon Call Disposition
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Monitoring
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Call Logging
  • Arrow Icon Caller ID
  • Arrow Icon Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Call Recording
  • Arrow Icon Caller Profiles
  • Arrow Icon Live Chat
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Screening
  • Arrow Icon Caller ID
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon SIP Trunking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Recording
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Auto-Dialer
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Mobile Access
  • Arrow Icon Voice Mail
  • Arrow Icon Call Tracking

Zoom Phone Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

US and Canada Metered

$10 Per User

Zoom Phone FAQs

Zoom Phone Business Phone Systems Software is a cloud-based communication solution designed to help businesses manage their voice, video, and messaging needs in one unified platform. The software integrates seamlessly with Zoom’s video conferencing and collaboration tools, enabling businesses to communicate effectively across multiple channels. Zoom Phone offers advanced features such as call forwarding, voicemail transcription, call recording, and auto-attendants, which help businesses streamline communication and improve customer service. With its easy-to-use interface and scalable infrastructure, Zoom Phone is ideal for businesses of all sizes, from small startups to large enterprises. The platform’s integration with other business tools like Microsoft Teams, Salesforce, and Slack ensures that employees can communicate and collaborate in a way that suits their workflow. Zoom Phone also provides detailed analytics and reporting tools, allowing businesses to monitor call quality, track performance, and optimize communication strategies. With its secure, reliable cloud infrastructure, Zoom Phone helps businesses stay connected and productive no matter where employees are located.

  • Yes, Zoom Phone offers a free version.

  • Yes, Zoom Phone offers a free trial.

  • No, Credit Card details are not required for the Zoom Phone trial.

  • Zoom Phone offers the following pricing plans & packages:

    US and Canada Metered

    $10 Per User

  • Zoom Phone supports the following payment frequencies:

    • Monthly Subscription

  • No, Zoom Phone does not offer an API.

  • Zoom Phone offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Zoom Phone offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Zoom Phone supports the following languages:
    • English

  • Following are the typical users of the Zoom Phone:
    • Self-Employed , Small-Business , Midsize-Business

  • Zoom Phone supports the following deployment:
    • Cloud Hosted

  • Zoom Phone supports the following devices and operating systems:
    • Web-Based

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