YoHe Overview

YoHe is a cutting-edge customer experience (CX) software designed to help businesses provide personalized, responsive, and memorable interactions with their customers. With YoHe, businesses can track and manage customer interactions across multiple touchpoints, including email, social media, phone calls, and live chat. The platform enables companies to gather insights into customer behavior, preferences, and feedback, allowing them to tailor their communication and service offerings for maximum impact. YoHe offers features like customer satisfaction surveys, Net Promoter Score (NPS) tracking, and sentiment analysis, which provide businesses with valuable insights into the customer experience. These insights can then be used to identify pain points, improve processes, and foster stronger customer relationships. The platform also supports real-time chat and ticketing systems, enabling businesses to address customer inquiries and concerns quickly. By using YoHe, companies can not only improve customer retention but also increase brand loyalty and overall satisfaction, ensuring that their customers remain happy and engaged.

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Contact Details

  • Vendor Name YoHe
  • Founded
  • Location Armenia

Support

  • Email Email

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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YoHe Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure

YoHe Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$240 Per Month

YoHe FAQs

YoHe is a cutting-edge customer experience (CX) software designed to help businesses provide personalized, responsive, and memorable interactions with their customers. With YoHe, businesses can track and manage customer interactions across multiple touchpoints, including email, social media, phone calls, and live chat. The platform enables companies to gather insights into customer behavior, preferences, and feedback, allowing them to tailor their communication and service offerings for maximum impact. YoHe offers features like customer satisfaction surveys, Net Promoter Score (NPS) tracking, and sentiment analysis, which provide businesses with valuable insights into the customer experience. These insights can then be used to identify pain points, improve processes, and foster stronger customer relationships. The platform also supports real-time chat and ticketing systems, enabling businesses to address customer inquiries and concerns quickly. By using YoHe, companies can not only improve customer retention but also increase brand loyalty and overall satisfaction, ensuring that their customers remain happy and engaged.

  • Yes, YoHe offers a free version.

  • Yes, YoHe offers a free trial.

  • No, Credit Card details are not required for the YoHe trial.

  • YoHe offers the following pricing plans & packages:

    Basic

    $240 Per Month

  • YoHe supports the following payment frequencies:

    • Monthly Subscription

  • No, YoHe does not offer an API.

  • YoHe offers support with the following options:
    • Email

  • YoHe offers training with the following options:
    • Live Online , Documentation

  • YoHe supports the following languages:
    • English

  • Following are the typical users of the YoHe:
    • Self-Employed , Small-Business , Midsize-Business

  • YoHe supports the following deployment:
    • Cloud Hosted , On-Premise

  • YoHe supports the following devices and operating systems:
    • Web-Based , Windows