Does WATI offer a free version?

No, WATI does not offer a free version.

Are Credit Card details required for the WATI trial?

No, Credit Card details are not required for the WATI trial.

What are the pricing plans & packages of WATI?

WATI offers the following pricing plans and packages: Growth - $39 (Per Month) .

What payment frequencies does WATI offer?

WATI supports the following payment frequencies: Monthly Subscription

Does WATI offer an API?

No, WATI does not offer an API.

What type of support options does WATI offer?

WATI offers support with the following options: 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does WATI offer?

WATI offers training with the following options: In-person, Live Online, Webinar, Documentation, Videos

Typical users of WATI include: Self-Employed, Small-Business, Midsize-Business

What deployment options does WATI support?

WATI supports the following deployment options: Cloud Hosted

What devices and operating systems does WATI support?

WATI supports the following devices and operating systems: Web-Based

WATI Reviews Oct 2025: Pricing & Features

Q: What different languages does WATI support?

WATI supports the following languages: Arabic, English, Indonesian, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)

WATI Overview

WATI is a conversational AI platform designed to streamline customer interactions and support across various channels like WhatsApp, web chat, and SMS. The platform leverages AI to automate responses to frequently asked questions, enhancing customer service while reducing the need for human intervention. WATI’s conversational bots are capable of handling inquiries, providing personalized recommendations, and processing transactions in real-time. It integrates seamlessly with existing CRMs, enabling businesses to manage and analyze customer data more effectively. Additionally, the platform supports rich media messages, allowing businesses to send images, videos, and documents to customers. WATI also offers advanced analytics to track key metrics like response time, customer satisfaction, and engagement levels. Whether you’re a small business or a large enterprise, WATI provides the tools to automate communication, reduce customer wait times, and improve the overall customer experience. It is ideal for businesses looking to enhance their customer engagement strategies through AI-driven conversations.

Contact Details

WATI.io
2015

Support

24x7 Support
Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

Arabic, English, Indonesian, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)

Industries

Advertising & Marketing, Computer Software, E-learning, Health, Telecommunications

WATI Features

Customer Engagement Software

Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis

Social CRM Software

Lead Capture
Customer Support
Lead Nurturing
Activity Dashboard
Data Visualization
Brand Tracking
Contact Management
Customer Engagement
Social Media Monitoring
Social Promotion
Sales Pipeline Management
Email Marketing
Reporting/Analytics
Tagging
Communication Management
Audience Targeting
Marketing Automation
Calendar Management
Content Management
Sentiment Analysis
Task Management
Customer Database
Social Media Integration
Live Chat
Email Tracking
CRM
Customer Social Profiles
Collaboration Tools
Engagement Tracking

SMS Marketing Software

Contact Management
Interaction Tracking
Text-to-Win
Mobile Keywords
SMS Messaging
Message Personalization
Campaign Management
Customer Segmentation
Multi-Campaign
Automated Responses
Reporting/Analytics
Communication Management
Scheduled Messaging
Polls/Voting
Mass Texting
MMS
Contact Database
Chat/Messaging
Campaign Planning
2-Way Messaging
Live Chat
Engagement Tracking
Mobile Coupons
SMS Marketing
Alerts/Notifications
Compliance Management
Reputation Management
Multi-Language
QR Codes
Reminders
Open Rate Tracking

Chatbot Software

Natural Language Processing
Automated Responses
Virtual Assistant
Chatbot
AI/Machine Learning
Query Suggestions
Customer Support
Language Detection
Pre-Configured Bot
Code-free Development
Automated Routing
Augmented Analytics
Transfers/Routing
Lead Qualification
Customizable Branding
Lead Capture
For Sales/Marketing

Conversational AI Platform Software

Contextual Guidance
Live Chat
Multi-Channel Communication
Pre-Configured Bot
For Developers
Multi-Language
Code-free Development
Speech Synthesis
Sentiment Analysis
Speech Recognition
Intent Recognition
Reporting/Analytics
Chatbot

Conversational Marketing Platform Software

Product Recommendations
Multi-Channel Communication
SMS Messaging
Group Messaging
Video Chat
Human Handover
Email Automation
Audience Targeting
Lead Distribution
Chatbot
Appointment Scheduling
Lead Qualification

Customer Communications Management Software

Template Management
Workflow Management
Third-Party Integrations
CRM
Interaction Tracking
Content Management
Activity Dashboard
On-Demand Communications
Personalization
Multi-Channel Communication
Interactive Content
Video Support
Customer Database
Chat/Messaging
Reporting & Statistics
Batch Communications
Customer History
Alerts/Notifications
Feedback Management

Customer Experience Software

Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure

Mobile Marketing Software

Text-to-Win
Push Notifications
Mobile Access
SMS Marketing
Customizable Templates
Engagement Tracking
Activity Dashboard
Email Marketing
Campaign Management
Contact Management
Customer Segmentation
Campaign Analytics
Autoresponders

Customer Support Software

Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot

Customer Relationship Management (CRM) Software

Referral Tracking
Mobile Access
Lead Qualification
Contact Database
Sales Pipeline Management
Territory Management
Quotes/Estimates
Customizable Fields
Calendar/Reminder System
Marketing Automation
Task Management
Interaction Tracking
Social Media Integration
Pipeline Management
Lead Capture
Forecasting
Contact Management
Email Management
Lead Generation
Workflow Management
Activity Dashboard
Internal Chat Integration
Segmentation
Alerts/Notifications
Document Storage
Lead Management
Reporting/Analytics
Data Import/Export

WATI Pricing

Pricing Type

Flat Rate

Preferred Currency

USD ($)

Free Trial

Available

Free Version

Payment Frequency

Monthly Subscription

Plans & Packages

Growth

$39 Per Month

WATI FAQs

No, WATI does not offer a free version.

Yes, WATI offers a free trial.

No, Credit Card details are not required for the WATI trial.

WATI offers the following pricing plans & packages:

Growth

$39 Per Month

WATI supports the following payment frequencies:
- Monthly Subscription

No, WATI does not offer an API.

WATI offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

WATI offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos

WATI supports the following languages:
- Arabic , English , Indonesian , Portuguese , Spanish , Chinese (Simplified) , Chinese (Traditional)

Following are the typical users of the WATI:
- Self-Employed , Small-Business , Midsize-Business

WATI supports the following deployment:
- Cloud Hosted

WATI supports the following devices and operating systems:
- Web-Based

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WATI Claim