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VoIP Call Center Solutions

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Voiptime Cloud Overview

Voiptime Cloud is a cloud-based call center software, aimed at improving customer interaction and business communication. It offers features like auto-dialing, which helps in making multiple calls efficiently, and call recording for quality assurance and training purposes. The software also provides detailed call reports, aiding in performance analysis and strategy planning. Voiptime Cloud supports CRM integration, allowing for seamless management of customer data. Its user-friendly interface ensures ease of use for operators. The platform also includes IVR (Interactive Voice Response) technology, facilitating automated customer guidance and routing. It's designed for flexibility, adapting to both small and large-scale operations. With robust data security measures, it ensures the confidentiality of client interactions. Voiptime Cloud is suitable for businesses looking to streamline their call center operations and enhance customer service.

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Voiptime Cloud Screenshot & Video

Contact Details

  • Vendor Name Voiptime Cloud
  • Founded 2010
  • Location United States
  • Employees 101-500

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English

Industries

Advertising & Marketing, E-commerce, Insurance, Other Industries

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Voiptime Cloud Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Progressive Dialer
  • Arrow Icon Power Dialer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Preview Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Campaign Management
  • Arrow Icon Call Scripting
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Call Recording
  • Arrow Icon Call Transfer
  • Arrow Icon Caller ID
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Monitoring
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Lead Management
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon List Management
  • Arrow Icon Campaign Management
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Scheduling
  • Arrow Icon Call Routing
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Call Transfer
  • Arrow Icon Campaign Specific Caller ID
  • Arrow Icon FCC Compliance
  • Arrow Icon Call Reporting
  • Arrow Icon Interaction Tracking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Recording
  • Arrow Icon FTC Compliance
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Customizable Reports
  • Arrow Icon Activity Dashboard
  • Arrow Icon Commenting/Notes
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Data Import/Export
  • Arrow Icon Lead Scoring
  • Arrow Icon Document Management
  • Arrow Icon Email Templates
  • Arrow Icon Call Logging
  • Arrow Icon Search/Filter
  • Arrow Icon Call Monitoring
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Call Logging
  • Arrow Icon Campaign Management
  • Arrow Icon Caller ID
  • Arrow Icon CRM
  • Arrow Icon Callback Scheduling
  • Arrow Icon Outbound Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Inbound Call Center
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Scripting
  • Arrow Icon Call Recording
  • Arrow Icon Call Center Management
  • Arrow Icon Lead Distribution
  • Arrow Icon Automatic Call Distribution

Voiptime Cloud Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
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Voiptime Cloud FAQs

Voiptime Cloud is a cloud-based call center software, aimed at improving customer interaction and business communication. It offers features like auto-dialing, which helps in making multiple calls efficiently, and call recording for quality assurance and training purposes. The software also provides detailed call reports, aiding in performance analysis and strategy planning. Voiptime Cloud supports CRM integration, allowing for seamless management of customer data. Its user-friendly interface ensures ease of use for operators. The platform also includes IVR (Interactive Voice Response) technology, facilitating automated customer guidance and routing. It's designed for flexibility, adapting to both small and large-scale operations. With robust data security measures, it ensures the confidentiality of client interactions. Voiptime Cloud is suitable for businesses looking to streamline their call center operations and enhance customer service.

  • No, Voiptime Cloud does not offer a free version.

  • No, Voiptime Cloud does not offer any free trial.

  • No, Credit Card details are not required for the Voiptime Cloud trial.

  • No, Voiptime Cloud does not offer an API.

  • Voiptime Cloud offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Voiptime Cloud offers training with the following options:
    • In-person , Webinar , Documentation

  • Voiptime Cloud supports the following languages:
    • English

  • Following are the typical users of the Voiptime Cloud:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Voiptime Cloud supports the following deployment:
    • Cloud Hosted

  • Voiptime Cloud supports the following devices and operating systems:
    • Web-Based

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