Voicent Predictive Dialer is a powerful call center software designed to increase the efficiency of outbound calling campaigns by automating the dialing process. The software uses predictive algorithms to dial multiple phone numbers simultaneously, connecting agents only when a live person answers. This minimizes idle time for agents and maximizes the number of conversations they can have during a shift. Voicent Predictive Dialer integrates with CRM systems, ensuring that agents have access to relevant customer information during calls, allowing for more personalized interactions. The software also supports call recording, reporting, and analytics, providing managers with insights into agent performance and campaign effectiveness. With its user-friendly interface and customizable features, Voicent Predictive Dialer is ideal for businesses looking to optimize their outbound call campaigns, improve agent productivity, and boost overall sales and customer engagement.
Voicent Communications
2001
United States
Email
Call Recording
