Does UJET offer a free version?

No, UJET does not offer a free version.

Are Credit Card details required for the UJET trial?

No, Credit Card details are not required for the UJET trial.

Does UJET offer an API?

No, UJET does not offer an API.

What type of support options does UJET offer?

UJET offers support with the following options: 24x7 Support, Phone

What type of training options does UJET offer?

UJET offers training with the following options: In-person, Webinar, Documentation

Typical users of UJET include: Small-Business, Midsize-Business, Large-Enterprise-Business

What deployment options does UJET support?

UJET supports the following deployment options: Cloud Hosted

What devices and operating systems does UJET support?

UJET supports the following devices and operating systems: Web-Based, iPhone, Android

UJET Reviews Oct 2025: Pricing & Features

Q: What different languages does UJET support?

UJET supports the following languages: chinese, danish, english, finnish, french, german, italian, japanese, korean, norwegian, portuguese, spanish, swedish

UJET Overview

UJET is a cloud-based customer support software designed for modern businesses. It offers a platform for handling customer interactions across various channels like phone, chat, and in-app messaging. UJET's unique feature is its mobile SDK, allowing direct support within mobile apps. The software includes tools for call routing and management, ensuring efficient handling of customer queries. UJET also supports integration with CRM systems, which helps in maintaining customer information seamlessly. The platform is equipped with real-time analytics, providing insights into customer interactions. Its interface is straightforward, aimed at improving the experience for both support agents and customers. UJET focuses on simplifying customer support processes without adding unnecessary complexity, catering to businesses seeking an efficient, multi-channel support solution.

Contact Details

UJET
2015
United States
101-500

Support

24x7 Support
Phone

Training

In-person
Webinar
Documentation

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based
iPhone
Android

Typical Customers

Small-Business
Midsize-Business
Large-Enterprise-Business

Languages Supported

Chinese, Danish, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Spanish, Swedish

Industries

Financial Services, Hospital & Health Care, Hospitality, Leisure & Travel, Retail

UJET Features

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Live Chat Software

Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback

Customer Engagement Software

Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis

Auto Dialer Software

Progressive Dialer
Power Dialer
Computer Telephony Integration
Preview Dialer
IVR/Voice Recognition
Automatic Call Distribution
Campaign Management
Call Scripting
Call Routing
Voice Mail
Call Recording
Call Transfer
Caller ID
Predictive Dialer
Call Center Management
Reporting/Analytics
Call Monitoring

Call Recording Software

Interaction Tracking
Call Tagging
Computer Telephony Integration
Call Monitoring
Automatic Call Distribution
File Transfer
IVR/Voice Recognition
Performance Metrics
Recording
Event Triggered Actions
Activity Dashboard
Contact Management
Scheduled Recording
Voice Mail
Call Transcription
Reporting & Statistics
Call Center Management
Auto-Dialer

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

Customer Communications Management Software

Template Management
Workflow Management
Third-Party Integrations
CRM
Interaction Tracking
Content Management
Activity Dashboard
On-Demand Communications
Personalization
Multi-Channel Communication
Interactive Content
Video Support
Customer Database
Chat/Messaging
Reporting & Statistics
Batch Communications
Customer History
Alerts/Notifications
Feedback Management

Customer Experience Software

Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure

IVR Software

Call Center Management
Call Routing
Voice Mail
Text to Speech
Call Recording
Call Logging
Survey/Poll Management
Callback Scheduling
Phone Key Input
Reporting & Statistics
IVR/Voice Recognition
Caller ID
Campaign Management
Call Disposition
Call Monitoring
Auto-Dialer
Multi-Channel Communication
Multiple Scripts
Automatic Call Distribution
Computer Telephony Integration
Voice Customization
Real-Time Monitoring
Pre-recorded Messages

Telemarketing Software

Call Monitoring
Multi-Channel Communication
Call Logging
Campaign Management
Caller ID
CRM
Callback Scheduling
Outbound Call Center
Predictive Dialer
IVR/Voice Recognition
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Recording
Call Center Management
Lead Distribution
Automatic Call Distribution

Telephony Software

Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution

VoIP Software

IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking

Customer Support Software

Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot

UJET Pricing

Pricing Type

Contact Vendor

Preferred Currency

USD ($)

Free Trial

Available

Free Version

Payment Frequency

Pricing Page

UJET FAQs

No, UJET does not offer a free version.

Yes, UJET offers a free trial.

No, Credit Card details are not required for the UJET trial.

No, UJET does not offer an API.

UJET offers support with the following options:
- 24x7 Support , Phone

UJET offers training with the following options:
- In-person , Webinar , Documentation

UJET supports the following languages:
- Chinese , Danish , English , Finnish , French , German , Italian , Japanese , Korean , Norwegian , Portuguese , Spanish , Swedish

Following are the typical users of the UJET:
- Small-Business , Midsize-Business , Large-Enterprise-Business

UJET supports the following deployment:
- Cloud Hosted

UJET supports the following devices and operating systems:
- Web-Based , iPhone , Android

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UJET Claim