Does uContact offer a free version?

No, uContact does not offer a free version.

Does uContact offer a free trial?

No, uContact does not offer a free trial.

Are Credit Card details required for the uContact trial?

No, Credit Card details are not required for the uContact trial.

What are the pricing plans & packages of uContact?

uContact offers the following pricing plans and packages: Essentials - $17.99 (Per Month) .

What type of support options does uContact offer?

uContact offers support with the following options: 24x7 Support, Email, Phone, Chat

What type of training options does uContact offer?

uContact offers training with the following options: In-person, Documentation

What different languages does uContact support?

uContact supports the following languages: english, portuguese, spanish

Typical users of uContact include: Small-Business, Midsize-Business, Large-Enterprise-Business

What deployment options does uContact support?

uContact supports the following deployment options: Cloud Hosted

What devices and operating systems does uContact support?

uContact supports the following devices and operating systems: Web-Based, iPhone, Android, Windows, Mac, Linux

uContact Reviews Oct 2025: Pricing & Features

uContact Overview

net2phone's uContact is a cloud-based contact center solution designed to streamline customer communication. It offers a multi-channel platform, allowing interactions through voice, chat, email, and social media from one interface. The software features an automatic call distributor (ACD) for efficient call routing, ensuring customers connect with the right agent. Its Interactive Voice Response (IVR) system guides callers, reducing wait times. uContact includes real-time monitoring and reporting tools, providing insights into agent performance and customer satisfaction. The platform supports outbound campaigns with a predictive dialer, improving call efficiency. It's also equipped with CRM integration, enhancing customer interaction management. uContact is user-friendly and flexible, suitable for businesses of all sizes seeking to optimize their customer service experience.

Contact Details

Net2Phone
1996
United States
1000+

Support

24x7 Support
Email
Phone
Chat

Training

In-person
Documentation

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based
iPhone
Android
Windows
Mac
Linux

Typical Customers

Small-Business
Midsize-Business
Large-Enterprise-Business

Languages Supported

English, Portuguese, Spanish

Industries

Accounting, Automotive, Education Management, Enterprise, Financial Services, Government Administration, Hospital & Health Care, Hospitality, Law Enforcement, Other Industries, Real Estate

uContact Features

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Live Chat Software

Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback

Auto Dialer Software

Progressive Dialer
Power Dialer
Computer Telephony Integration
Preview Dialer
IVR/Voice Recognition
Automatic Call Distribution
Campaign Management
Call Scripting
Call Routing
Voice Mail
Call Recording
Call Transfer
Caller ID
Predictive Dialer
Call Center Management
Reporting/Analytics
Call Monitoring

Cloud Communication Platform Software

File Sharing
Fax Management
Chat/Messaging
IVR/Voice Recognition
Call Recording
Audio/Video Conferencing
Call Routing

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

IVR Software

Call Center Management
Call Routing
Voice Mail
Text to Speech
Call Recording
Call Logging
Survey/Poll Management
Callback Scheduling
Phone Key Input
Reporting & Statistics
IVR/Voice Recognition
Caller ID
Campaign Management
Call Disposition
Call Monitoring
Auto-Dialer
Multi-Channel Communication
Multiple Scripts
Automatic Call Distribution
Computer Telephony Integration
Voice Customization
Real-Time Monitoring
Pre-recorded Messages

Predictive Dialer Software

Lead Management
Call Monitoring
Contact Management
List Management
Campaign Management
Automatic Call Distribution
Call Scheduling
Call Routing
Predictive Dialer
Call Center Management
Real-Time Reporting
Call Transfer
Campaign Specific Caller ID
FCC Compliance
Call Reporting
Interaction Tracking
Computer Telephony Integration
Reporting/Analytics
Call Recording
FTC Compliance

Softphone Software

Call Logging
Caller ID
Video Conferencing
Call Routing
Call Recording
Caller Profiles
Live Chat

Telemarketing Software

Call Monitoring
Multi-Channel Communication
Call Logging
Campaign Management
Caller ID
CRM
Callback Scheduling
Outbound Call Center
Predictive Dialer
IVR/Voice Recognition
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Recording
Call Center Management
Lead Distribution
Automatic Call Distribution

Telephony Software

Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution

VoIP Software

IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking

uContact Pricing

Pricing Type

Per User

Preferred Currency

USD ($)

Free Trial

Free Version

Payment Frequency

Pricing Page

Plans & Packages

Essentials

$17.99 Per Month

uContact FAQs

No, uContact does not offer a free version.

No, uContact does not offer any free trial.

No, Credit Card details are not required for the uContact trial.

uContact offers the following pricing plans & packages:

Essentials

$17.99 Per Month

Yes, uContact offers an API.

uContact offers support with the following options:
- 24x7 Support , Email , Phone , Chat

uContact offers training with the following options:
- In-person , Documentation

uContact supports the following languages:
- English , Portuguese , Spanish

Following are the typical users of the uContact:
- Small-Business , Midsize-Business , Large-Enterprise-Business

uContact supports the following deployment:
- Cloud Hosted

uContact supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Mac , Linux

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uContact Claim