Does TIKTING offer a free version?

No, TIKTING does not offer a free version.

Does TIKTING offer a free trial?

Yes, TIKTING offers a free trial.

Are Credit Card details required for the TIKTING trial?

No, Credit Card details are not required for the TIKTING trial.

What are the pricing plans & packages of TIKTING?

TIKTING offers the following pricing plans and packages: Basic - $36 (Per User) .

What payment frequencies does TIKTING offer?

TIKTING supports the following payment frequencies: Monthly Subscription

Does TIKTING offer an API?

No, TIKTING does not offer an API.

What type of support options does TIKTING offer?

TIKTING offers support with the following options: 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does TIKTING offer?

TIKTING offers training with the following options: In-person, Live Online, Webinar, Documentation, Videos

What different languages does TIKTING support?

TIKTING supports the following languages: English

Typical users of TIKTING include: Self-Employed, Small-Business, Midsize-Business

What deployment options does TIKTING support?

TIKTING supports the following deployment options: Cloud Hosted, Deployment Type

What devices and operating systems does TIKTING support?

TIKTING supports the following devices and operating systems: Web-Based, Windows

TIKTING Reviews Oct 2025: Pricing & Features

TIKTING Overview

TIKTING is an efficient help desk software designed to streamline customer support and improve service delivery. This platform helps businesses manage customer inquiries, resolve issues promptly, and enhance user satisfaction through various communication channels, including email, live chat, and phone support. TIKTING allows support teams to track, prioritize, and respond to tickets, ensuring that no customer request is overlooked. With features like automated ticket routing, knowledge base integration, and real-time chat support, the software provides a seamless experience for both customers and agents. It also includes powerful reporting tools to monitor ticket resolution times, customer satisfaction levels, and agent performance, allowing businesses to continuously improve their support operations. Whether for small businesses or large enterprises, TIKTING offers a scalable solution that can meet the needs of any organization looking to enhance its customer support services and drive customer loyalty.

Contact Details

ITDEVTECH
Qatar

Support

24x7 Support
Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
On-Premise
Web-Based
Windows

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Information Technology & Services, Internet, Market Research, Retail

TIKTING Features

Knowledge Management Software

Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

ITSM Software

Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Issue Tracking Software

Issue Scheduling
Customizable Reports
Real Time Notifications
Chat/Messaging
Help Desk Management
Assignment Management
Task Management
Collaboration Tools
Role-Based Permissions
Commenting/Notes
Ticket Management
Alerts/Notifications
Projections
Multi-Channel Communication
Recurring Issues
Issue Tracking
Knowledge Base Management
Email Management
Support Ticket Tracking
Monitoring
Project Management
Issue Auditing
Prioritization
Task Progress Tracking
Self Service Portal
Surveys & Feedback
SLA Management

Asset Tracking Software

Activity Tracking
Location Tracking
Work Order Management
Audit Management
Contract/License Management
Inventory Management
Equipment Tracking
Reservations Management
Cost Tracking
Maintenance Management
Inventory Tracking
Barcoding/RFID
Disposal Management
Check-in/Check-out
Asset Lifecycle Management
Compliance Management
Maintenance Scheduling
IT Asset Tracking
Multi-Location
Depreciation Management
Fixed Asset Management
Purchase Order Management
GPS

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

IT Asset Management Software

Contract/License Management
Compliance Tracking
Cost Tracking
Procurement Management
Supplier Management
Configuration Management
Asset Tracking
Maintenance Management
Reporting/Analytics
Audit Management
Inventory Management
Change Management
Requisition Management
Support Ticket Management
Barcode/Ticket Scanning
Alerts/Notifications

TIKTING Pricing

Pricing Type

Per User

Preferred Currency

USD ($)

Free Trial

Available

Free Version

Payment Frequency

Monthly Subscription

Plans & Packages

Basic

$36 Per User

TIKTING FAQs

No, TIKTING does not offer a free version.

Yes, TIKTING offers a free trial.

No, Credit Card details are not required for the TIKTING trial.

TIKTING offers the following pricing plans & packages:

Basic

$36 Per User

TIKTING supports the following payment frequencies:
- Monthly Subscription

No, TIKTING does not offer an API.

TIKTING offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

TIKTING offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos

TIKTING supports the following languages:
- English

Following are the typical users of the TIKTING:
- Self-Employed , Small-Business , Midsize-Business

TIKTING supports the following deployment:
- Cloud Hosted , On-Premise

TIKTING supports the following devices and operating systems:
- Web-Based , Windows

TIKTING Claim

TIKTING Overview