SupportSync Overview

SupportSync is a powerful order management software designed to help businesses manage customer orders, track shipments, and streamline fulfillment processes. The platform provides tools for processing orders, updating inventory, and managing returns, ensuring that businesses can handle their eCommerce operations efficiently. SupportSync’s real-time tracking capabilities allow businesses to monitor order status, manage shipping carriers, and provide customers with accurate delivery estimates. The software also integrates with popular eCommerce platforms and accounting systems, ensuring that all order and inventory data is synchronized across systems. With its reporting and analytics tools, SupportSync provides insights into order performance, shipping costs, and customer satisfaction, helping businesses optimize their fulfillment processes and improve customer service.

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SupportSync Screenshot & Video

Contact Details

  • Vendor Name SupportSync
  • Founded 2015
  • Location United States

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Apparel & Fashion

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SupportSync Features

  • Arrow Icon Order Fulfillment
  • Arrow Icon Shipping Management
  • Arrow Icon Returns Management
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Recurring Orders
  • Arrow Icon Special Order Management
  • Arrow Icon Contact Database
  • Arrow Icon Backorder Management
  • Arrow Icon Order Entry
  • Arrow Icon Order Tracking
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Shipping Labels
  • Arrow Icon Multi-Currency
  • Arrow Icon Warehouse Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Real Time Reporting
  • Arrow Icon Inventory Management
  • Arrow Icon Multi-Location
  • Arrow Icon eCommerce Management
  • Arrow Icon Customer History
  • Arrow Icon Sales Orders
  • Arrow Icon Discount Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Supplier Management
  • Arrow Icon Accounting Integration
  • Arrow Icon Product Catalog
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Forecasting
  • Arrow Icon Order Tracking
  • Arrow Icon Shipping Management
  • Arrow Icon Refund Management
  • Arrow Icon Barcoding/RFID
  • Arrow Icon Warehouse Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Exchange Management
  • Arrow Icon Label Printing
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Customer Portal
  • Arrow Icon Accounting Integration
  • Arrow Icon Self Service Portal

SupportSync Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$175 Per User

SupportSync FAQs

SupportSync is a powerful order management software designed to help businesses manage customer orders, track shipments, and streamline fulfillment processes. The platform provides tools for processing orders, updating inventory, and managing returns, ensuring that businesses can handle their eCommerce operations efficiently. SupportSync’s real-time tracking capabilities allow businesses to monitor order status, manage shipping carriers, and provide customers with accurate delivery estimates. The software also integrates with popular eCommerce platforms and accounting systems, ensuring that all order and inventory data is synchronized across systems. With its reporting and analytics tools, SupportSync provides insights into order performance, shipping costs, and customer satisfaction, helping businesses optimize their fulfillment processes and improve customer service.

  • No, SupportSync does not offer a free version.

  • Yes, SupportSync offers a free trial.

  • No, Credit Card details are not required for the SupportSync trial.

  • SupportSync offers the following pricing plans & packages:

    Basic

    $175 Per User

  • SupportSync supports the following payment frequencies:

    • Monthly Subscription

  • No, SupportSync does not offer an API.

  • SupportSync offers support with the following options:
    • Email , Chat , Knowledge Base

  • SupportSync offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • SupportSync supports the following languages:
    • English

  • Following are the typical users of the SupportSync:
    • Self-Employed , Small-Business , Midsize-Business

  • SupportSync supports the following deployment:
    • Cloud Hosted

  • SupportSync supports the following devices and operating systems:
    • Web-Based