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Open Source CRM Software Application for Businesses

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SuiteCRM Overview

SuiteCRM is a powerful, open-source Customer Relationship Management (CRM) platform, ideal for businesses seeking a cost-effective and customizable solution. It excels in providing a comprehensive suite of CRM functions, including sales, marketing, and customer support. A standout feature is its flexibility; being open-source, it allows for extensive customization to meet specific business needs. SuiteCRM offers efficient lead and contact management, ensuring streamlined communication and relationship building. The software includes robust campaign management tools, facilitating targeted marketing efforts. Its project management capabilities aid in organizing and tracking tasks effectively. Additionally, SuiteCRM's reporting and analytics provide valuable insights for strategic decision-making. The platform's user-friendly interface and community-driven enhancements make it a versatile and evolving choice for businesses of all sizes.

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SuiteCRM Screenshot & Video

Contact Details

  • Vendor Name SalesAgility
  • Founded 2005
  • Location United Kingdom
  • Employees 11-50

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Chinese, Dutch, English, French, German, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Thai, Turkish

Industries

Banking, E-commerce, Education Management, Legal Services, Real Estate

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SuiteCRM Features

  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Customizable Reports
  • Arrow Icon Activity Dashboard
  • Arrow Icon Commenting/Notes
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Data Import/Export
  • Arrow Icon Lead Scoring
  • Arrow Icon Document Management
  • Arrow Icon Email Templates
  • Arrow Icon Call Logging
  • Arrow Icon Search/Filter
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Automated Responses
  • Arrow Icon Automated Routing
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Branding
  • Arrow Icon Customizable Fields
  • Arrow Icon Customizable Forms
  • Arrow Icon Customizable Reports
  • Arrow Icon Customizable Templates
  • Arrow Icon Help Desk Management
  • Arrow Icon Incident Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Macros/Templated Responses
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multi-Language
  • Arrow Icon Prioritization
  • Arrow Icon Problem Management
  • Arrow Icon Release Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Service Catalog
  • Arrow Icon Service Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Task Management

SuiteCRM Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

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SuiteCRM FAQs

SuiteCRM is a powerful, open-source Customer Relationship Management (CRM) platform, ideal for businesses seeking a cost-effective and customizable solution. It excels in providing a comprehensive suite of CRM functions, including sales, marketing, and customer support. A standout feature is its flexibility; being open-source, it allows for extensive customization to meet specific business needs. SuiteCRM offers efficient lead and contact management, ensuring streamlined communication and relationship building. The software includes robust campaign management tools, facilitating targeted marketing efforts. Its project management capabilities aid in organizing and tracking tasks effectively. Additionally, SuiteCRM's reporting and analytics provide valuable insights for strategic decision-making. The platform's user-friendly interface and community-driven enhancements make it a versatile and evolving choice for businesses of all sizes.

  • No, SuiteCRM does not offer a free version.

  • No, SuiteCRM does not offer any free trial.

  • No, Credit Card details are not required for the SuiteCRM trial.

  • No, SuiteCRM does not offer an API.

  • SuiteCRM offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • SuiteCRM offers training with the following options:
    • In-person , Webinar , Documentation

  • SuiteCRM supports the following languages:
    • Chinese , Dutch , English , French , German , Indonesian , Italian , Polish , Portuguese , Russian , Spanish , Thai , Turkish

  • Following are the typical users of the SuiteCRM:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • SuiteCRM supports the following deployment:
    • Cloud Hosted

  • SuiteCRM supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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