Sophie Overview

Sophie is a powerful IT management software designed to help businesses manage their IT infrastructure, monitor system performance, and ensure compliance with security protocols. The platform offers tools for asset tracking, network monitoring, and ticket management, allowing IT teams to resolve issues quickly and maintain operational efficiency. Sophie’s automation features enable businesses to schedule regular maintenance tasks, deploy updates, and enforce security policies across devices. The software also includes detailed reporting and analytics tools that provide insights into IT performance, resource utilization, and potential vulnerabilities. With its intuitive interface and robust management capabilities, Sophie helps businesses reduce downtime, optimize IT operations, and maintain a secure IT environment.

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Sophie Screenshot & Video

Contact Details

  • Vendor Name Loom Systems
  • Founded 2015
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Retail

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Sophie Features

  • Arrow Icon Help Desk Management
  • Arrow Icon Event Logs
  • Arrow Icon CRM
  • Arrow Icon Activity Tracking
  • Arrow Icon Server Monitoring
  • Arrow Icon Issue Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Configuration Management
  • Arrow Icon Dashboard
  • Arrow Icon Compliance Management
  • Arrow Icon Real Time Updates
  • Arrow Icon Project Management
  • Arrow Icon Patch Management
  • Arrow Icon SLA Management
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Backup and Recovery
  • Arrow Icon Inventory Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Incident Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Policy Management
  • Arrow Icon Anti Virus
  • Arrow Icon IT Asset Tracking
  • Arrow Icon Task Management
  • Arrow Icon Real Time Analytics
  • Arrow Icon Performance Metrics
  • Arrow Icon Active Directory Integration
  • Arrow Icon Contract/License Management
  • Arrow Icon Change Management
  • Arrow Icon SLA Management
  • Arrow Icon Activity Tracking
  • Arrow Icon Knowledge Management
  • Arrow Icon Dashboard
  • Arrow Icon Audit Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Patch Management
  • Arrow Icon Capacity Management
  • Arrow Icon Configuration Management
  • Arrow Icon License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Compliance Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Server Monitoring
  • Arrow Icon Event Logs
  • Arrow Icon Task Management
  • Arrow Icon Incident Management
  • Arrow Icon SSL Security
  • Arrow Icon Audit Trail
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ticket Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Chat/Messaging
  • Arrow Icon Issue Auditing
  • Arrow Icon IT Asset Tracking
  • Arrow Icon IT Risk Management
  • Arrow Icon Network Security
  • Arrow Icon Real Time Monitoring
  • Arrow Icon Compliance Tracking
  • Arrow Icon Activity Dashboard
  • Arrow Icon Anomaly Detection
  • Arrow Icon Log Parsing
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Event Logs
  • Arrow Icon Remediation Management
  • Arrow Icon Audit Trail
  • Arrow Icon Archiving & Retention
  • Arrow Icon Server Monitoring
  • Arrow Icon Data Visualization
  • Arrow Icon Server Logs
  • Arrow Icon Risk Alerts
  • Arrow Icon Log Rotation
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Activity Tracking
  • Arrow Icon Threshold Alerts
  • Arrow Icon Incident Management
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Log Collection
  • Arrow Icon Audit Management
  • Arrow Icon Event Tracking
  • Arrow Icon PCI Compliance
  • Arrow Icon Uptime Reporting
  • Arrow Icon Issue Management
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Policy Management
  • Arrow Icon Secure Data Storage
  • Arrow Icon Vulnerability Scanning
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Root Cause Analysis
  • Arrow Icon Data Aggregation
  • Arrow Icon IT Monitoring
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Performance Monitoring
  • Arrow Icon Reporting/Analytics
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Scheduling
  • Arrow Icon Capacity Planning
  • Arrow Icon Event Logs
  • Arrow Icon Incident Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon CPU Monitoring
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Patch Management
  • Arrow Icon Server Monitoring
  • Arrow Icon Virtual Machine Monitoring
  • Arrow Icon Email Monitoring
  • Arrow Icon Credential Management

Sophie Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$1 Per Feature

Sophie FAQs

Sophie is a powerful IT management software designed to help businesses manage their IT infrastructure, monitor system performance, and ensure compliance with security protocols. The platform offers tools for asset tracking, network monitoring, and ticket management, allowing IT teams to resolve issues quickly and maintain operational efficiency. Sophie’s automation features enable businesses to schedule regular maintenance tasks, deploy updates, and enforce security policies across devices. The software also includes detailed reporting and analytics tools that provide insights into IT performance, resource utilization, and potential vulnerabilities. With its intuitive interface and robust management capabilities, Sophie helps businesses reduce downtime, optimize IT operations, and maintain a secure IT environment.

  • No, Sophie does not offer a free version.

  • Yes, Sophie offers a free trial.

  • No, Credit Card details are not required for the Sophie trial.

  • Sophie offers the following pricing plans & packages:

    Basic

    $1 Per Feature

  • Sophie supports the following payment frequencies:

    • Monthly Subscription

  • No, Sophie does not offer an API.

  • Sophie offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Sophie offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Sophie supports the following languages:
    • English

  • Following are the typical users of the Sophie:
    • Self-Employed , Small-Business , Midsize-Business

  • Sophie supports the following deployment:
    • Cloud Hosted

  • Sophie supports the following devices and operating systems:
    • Web-Based