SnapCall Overview

SnapCall is a customer engagement software that enables businesses to connect with customers through voice and video calls directly from websites and apps, enhancing real-time communication. Designed to improve customer service, SnapCall allows agents to provide immediate assistance without redirecting customers to external platforms, improving the user experience. SnapCall’s analytics tools offer insights into customer interactions, helping businesses identify trends and optimize engagement strategies. The software supports integration with CRM systems, enabling agents to access customer information during calls and personalize the support experience. With options for call routing, queuing, and call recording, SnapCall helps businesses manage high volumes of customer inquiries effectively. Ideal for e-commerce, financial services, and tech support, SnapCall enhances customer engagement and loyalty by providing a convenient, efficient way to connect with customers.

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SnapCall Screenshot & Video

Contact Details

  • Vendor Name seampl
  • Founded 2016
  • Location France

Support

  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Albanian, Belarusian, Bulgarian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Indonesian, Japanese, Korean, Latvian, Lithuanian, Luxembourgish, Malayalam, Norwegian, Polish, Portuguese, Russian, Serbian, Slovak, Spanish, Swedish, Thai, Turkish, Turkmen, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)


Industries

Advertising & Marketing, Apparel & Fashion, Education Management, Graphic Design, Retail

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SnapCall Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Management
  • Arrow Icon Email Marketing
  • Arrow Icon Web Forms
  • Arrow Icon Lead Capture
  • Arrow Icon Contact Database
  • Arrow Icon CRM
  • Arrow Icon Activity Tracking
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Campaign Planning
  • Arrow Icon Lead Segmentation
  • Arrow Icon Lead Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Chat/Messaging
  • Arrow Icon Prospecting Tools
  • Arrow Icon Campaign Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Auto-Responders
  • Arrow Icon Social Media Integration
  • Arrow Icon Conversion Tracking
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Lead Nurturing
  • Arrow Icon Email Management
  • Arrow Icon Campaign Analytics
  • Arrow Icon Drip Campaigns
  • Arrow Icon Landing Pages
  • Arrow Icon Multi-Campaign
  • Arrow Icon Lead Verification
  • Arrow Icon Forms Management
  • Arrow Icon Lead Scoring
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Presentation Streaming
  • Arrow Icon Auto Framing
  • Arrow Icon Private Chat
  • Arrow Icon Two Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Real-Time Chat
  • Arrow Icon Recording
  • Arrow Icon Polls/Voting
  • Arrow Icon Mobile Access
  • Arrow Icon User Profiles
  • Arrow Icon Automatic Transcription

SnapCall Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$20 Per User

SnapCall FAQs

SnapCall is a customer engagement software that enables businesses to connect with customers through voice and video calls directly from websites and apps, enhancing real-time communication. Designed to improve customer service, SnapCall allows agents to provide immediate assistance without redirecting customers to external platforms, improving the user experience. SnapCall’s analytics tools offer insights into customer interactions, helping businesses identify trends and optimize engagement strategies. The software supports integration with CRM systems, enabling agents to access customer information during calls and personalize the support experience. With options for call routing, queuing, and call recording, SnapCall helps businesses manage high volumes of customer inquiries effectively. Ideal for e-commerce, financial services, and tech support, SnapCall enhances customer engagement and loyalty by providing a convenient, efficient way to connect with customers.

  • No, SnapCall does not offer a free version.

  • Yes, SnapCall offers a free trial.

  • No, Credit Card details are not required for the SnapCall trial.

  • SnapCall offers the following pricing plans & packages:

    Basic

    $20 Per User

  • SnapCall supports the following payment frequencies:

    • Monthly Subscription

  • No, SnapCall does not offer an API.

  • SnapCall offers support with the following options:
    • Chat

  • SnapCall offers training with the following options:
    • In-person , Live Online

  • SnapCall supports the following languages:
    • Belarusian , Bulgarian , Czech , Danish , German , Greek , English , Estonian , Finnish , French , Indonesian , Japanese , Korean , Latvian , Lithuanian , Luxembourgish , Malayalam , Dutch , Norwegian , Polish , Portuguese , Russian , Slovak , Spanish , Albanian , Serbian , Swedish , Thai , Turkmen , Turkish , Ukrainian , Vietnamese , Chinese (Simplified) , Chinese (Traditional)

  • Following are the typical users of the SnapCall:
    • Self-Employed , Small-Business , Midsize-Business

  • SnapCall supports the following deployment:
    • Cloud Hosted

  • SnapCall supports the following devices and operating systems:
    • Web-Based