Skeepers Feedback Management is a customer satisfaction software designed to help businesses collect, analyze, and act on customer feedback to improve the overall customer experience. The platform allows businesses to create custom surveys and feedback forms that can be sent to customers through multiple channels, including email, SMS, and mobile apps. With its powerful analytics tools, Skeepers enables companies to gain actionable insights from customer feedback, identify pain points, and measure customer satisfaction scores (CSAT), Net Promoter Scores (NPS), and Customer Effort Scores (CES). The software also helps businesses track customer sentiment over time, enabling them to identify trends and implement improvements where needed. Skeepers Feedback Management includes features for reporting and visualizing data, making it easy to share feedback insights with relevant teams and stakeholders. Whether you're looking to enhance product quality, improve customer service, or refine your marketing strategies, Skeepers Feedback Management offers the tools needed to drive positive change and increase customer loyalty.
Skeepers
2012
France
Proprietary
Trend Analysis
