ServiceManager Overview

ServiceManager is an advanced workflow management software designed to help organizations optimize their service delivery processes. This platform provides tools for managing service requests, tracking performance metrics, and facilitating communication between service teams and clients. With its user-friendly interface, ServiceManager allows users to create and assign service tickets, monitor progress, and ensure timely responses to customer inquiries. The software features robust reporting capabilities, providing insights into service performance, response times, and customer satisfaction, helping organizations identify areas for improvement. Additionally, ServiceManager supports integration with various customer relationship management (CRM) systems, enhancing its functionality and usability. By streamlining service management processes, this software empowers organizations to improve service quality, foster customer loyalty, and drive overall business success. ServiceManager is essential for any organization looking to enhance its service management strategies and improve operational efficiency.

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Contact Details

  • Vendor Name ServiceCentral Technologies
  • Founded 2007
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, French, German, Russian, Spanish


Industries

Computer Software, Government Administration, Hospital & Health Care, Information Technology & Services

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ServiceManager Features

  • Arrow Icon Reorder Management
  • Arrow Icon Vendor Managed Inventory
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Returns Management
  • Arrow Icon Multi-Currency
  • Arrow Icon Sales Reports
  • Arrow Icon Purchase Order Management
  • Arrow Icon Inventory Optimization
  • Arrow Icon Inventory Management
  • Arrow Icon Real Time Data
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Cost Tracking
  • Arrow Icon Invoice Management
  • Arrow Icon Retail Inventory Management
  • Arrow Icon Kitting
  • Arrow Icon eCommerce Management
  • Arrow Icon Customer Database
  • Arrow Icon Product Identification
  • Arrow Icon Shipping Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Inventory Control
  • Arrow Icon Forecasting
  • Arrow Icon Warehouse Management
  • Arrow Icon Supplier Management
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Accounting Integration
  • Arrow Icon Status Tracking
  • Arrow Icon Order Management
  • Arrow Icon Inventory Auditing
  • Arrow Icon Inventory Replenishment
  • Arrow Icon Real Time Synchronization
  • Arrow Icon Shipping Management
  • Arrow Icon Receiving/Putaway Management
  • Arrow Icon Multi-Location
  • Arrow Icon Forecasting
  • Arrow Icon 3PL Management
  • Arrow Icon Status Tracking
  • Arrow Icon Returns Management
  • Arrow Icon Quality Management
  • Arrow Icon Barcoding/RFID
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Invoice Management
  • Arrow Icon Accounting
  • Arrow Icon Inventory Tracking
  • Arrow Icon Real Time Data
  • Arrow Icon Kitting
  • Arrow Icon Sales Orders
  • Arrow Icon Serial Number Tracking
  • Arrow Icon Inventory Replenishment
  • Arrow Icon Shipping Labels
  • Arrow Icon Purchase Order Management
  • Arrow Icon Real Time Reporting
  • Arrow Icon Inventory Optimization
  • Arrow Icon Supplier Management
  • Arrow Icon Order Entry
  • Arrow Icon Order Management
  • Arrow Icon Purchasing & Receiving
  • Arrow Icon Stock Management
  • Arrow Icon eCommerce Management
  • Arrow Icon Bills of Material
  • Arrow Icon Order Tracking
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Activity Dashboard
  • Arrow Icon Activity Tracking
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Calendar Management
  • Arrow Icon Compliance Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon No-Code
  • Arrow Icon Email Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Collaboration Tools
  • Arrow Icon Document Storage
  • Arrow Icon Real Time Reporting
  • Arrow Icon Rules-Based Workflow
  • Arrow Icon Graphical Workflow Editor
  • Arrow Icon Task Management
  • Arrow Icon Search/Filter
  • Arrow Icon Monitoring
  • Arrow Icon Progress Tracking
  • Arrow Icon Document Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Template Management
  • Arrow Icon Workflow Configuration
  • Arrow Icon Business Process Automation
  • Arrow Icon Commenting/Notes
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Forms Management
  • Arrow Icon Project Workflow
  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management
  • Arrow Icon Supplier Management
  • Arrow Icon Warehouse Management
  • Arrow Icon Search/Filter
  • Arrow Icon Barcoding/RFID
  • Arrow Icon Serial Number Tracking
  • Arrow Icon Cost Tracking
  • Arrow Icon Inventory Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Purchasing & Receiving
  • Arrow Icon Check-in/Check-out
  • Arrow Icon Forecasting
  • Arrow Icon Reorder Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon SKU/UPC Codes
  • Arrow Icon Returns Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Shipping Management
  • Arrow Icon Supplier Management
  • Arrow Icon Dispatch Management
  • Arrow Icon Demand Forecasting
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Location
  • Arrow Icon CRM
  • Arrow Icon Fleet Management
  • Arrow Icon Shipping Labels
  • Arrow Icon Route Optimization
  • Arrow Icon Real-Time Updates
  • Arrow Icon Order Management
  • Arrow Icon Cross Docking
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Barcoding/RFID
  • Arrow Icon 3PL Management
  • Arrow Icon Delivery Tracking
  • Arrow Icon For Field Service
  • Arrow Icon Workflow Management
  • Arrow Icon Warranty Claims Management
  • Arrow Icon For General Contractors
  • Arrow Icon Inventory Tracking
  • Arrow Icon Repair Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Policy Management
  • Arrow Icon Returns Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Product Registration
  • Arrow Icon For Manufacturers
  • Arrow Icon Eligibility Verification
  • Arrow Icon Warranty Tracking
  • Arrow Icon Customizable Reports
  • Arrow Icon Contract/License Management
  • Arrow Icon Parts Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Service Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Job Tracking
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Recurring Appointments
  • Arrow Icon Document Management
  • Arrow Icon Calendar Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Mobile Access
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Dispatch Management
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Technician Management

ServiceManager Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

ServiceManager FAQs

ServiceManager is an advanced workflow management software designed to help organizations optimize their service delivery processes. This platform provides tools for managing service requests, tracking performance metrics, and facilitating communication between service teams and clients. With its user-friendly interface, ServiceManager allows users to create and assign service tickets, monitor progress, and ensure timely responses to customer inquiries. The software features robust reporting capabilities, providing insights into service performance, response times, and customer satisfaction, helping organizations identify areas for improvement. Additionally, ServiceManager supports integration with various customer relationship management (CRM) systems, enhancing its functionality and usability. By streamlining service management processes, this software empowers organizations to improve service quality, foster customer loyalty, and drive overall business success. ServiceManager is essential for any organization looking to enhance its service management strategies and improve operational efficiency.

  • No, ServiceManager does not offer a free version.

  • Yes, ServiceManager offers a free trial.

  • No, Credit Card details are not required for the ServiceManager trial.

  • No, ServiceManager does not offer an API.

  • ServiceManager offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base

  • ServiceManager offers training with the following options:
    • In-person , Live Online , Documentation

  • ServiceManager supports the following languages:
    • German , English , French , Russian , Spanish

  • Following are the typical users of the ServiceManager:
    • Self-Employed , Small-Business , Midsize-Business

  • ServiceManager supports the following deployment:
    • Cloud Hosted

  • ServiceManager supports the following devices and operating systems:
    • Web-Based