Servetel (by Acefone) founded in 2017, is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including:
- Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform.
- Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity.
- API Connect: A unique communication API suite to assist communication needs for mobile and web applications.
- Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner.
These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer's journey.
Headquartered in Gurgaon, we are trusted by 5000+ global businesses thanks to a 200+ workforce located in Gurgaon, Mumbai and Bangalore. We bring seamless communication with industry-leading integrations to ensure an efficient, yet effective CX. Our ISO 27001 certification vouch for our top-notch security and a 99.95% uptime guarantee.
Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands.
Mission: To make communication easy and efficient for businesses.
Vision: To be the global leader in business communication technologies.
Values that drive us:
Collaboration - "Together We Achieve More"
Integrity - "Upright, all the time"
Striving for Excellence - "Brilliance is Basic Benchmark"
Customer Centricity - "Partner in success"
We Care - "Nurturing a Better Tomorrow"
Servetel Communications
2017
India
101-500
24x7 Support
Call Recording
