SeamlessDesk Overview

SeamlessDesk is a comprehensive help desk software designed to enhance customer support operations for businesses of all sizes. This platform enables organizations to manage customer inquiries and support tickets efficiently, ensuring that issues are addressed promptly and effectively. With its userfriendly interface, SeamlessDesk allows support teams to track, prioritize, and resolve customer issues while providing transparency throughout the process. The software includes features for automated ticket routing, knowledge base management, and reporting, empowering teams to improve response times and customer satisfaction. Additionally, SeamlessDesk offers integration capabilities with various communication channels, including email and social media, enabling organizations to provide seamless support experiences. Ideal for customercentric businesses, this solution enhances operational efficiency, fosters customer loyalty, and drives overall business success.

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Contact Details

  • Vendor Name Seamless Desk
  • Founded 2017
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Government Administration, Information Technology & Services, Mining & Metals, Real Estate

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SeamlessDesk Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon Communication Management
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Decision Support
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Discussions/Forums
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Calendar Management
  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Change Management
  • Arrow Icon SLA Management
  • Arrow Icon Activity Tracking
  • Arrow Icon Knowledge Management
  • Arrow Icon Dashboard
  • Arrow Icon Audit Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Patch Management
  • Arrow Icon Capacity Management
  • Arrow Icon Configuration Management
  • Arrow Icon License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Compliance Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Server Monitoring
  • Arrow Icon Event Logs
  • Arrow Icon Task Management
  • Arrow Icon Incident Management
  • Arrow Icon SSL Security
  • Arrow Icon Audit Trail
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ticket Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Chat/Messaging
  • Arrow Icon Issue Auditing
  • Arrow Icon IT Asset Tracking
  • Arrow Icon IT Risk Management
  • Arrow Icon Network Security
  • Arrow Icon Requirements Management
  • Arrow Icon Commenting/Notes
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Milestone Tracking
  • Arrow Icon Issue Management
  • Arrow Icon Project Planning
  • Arrow Icon Calendar Management
  • Arrow Icon Status Tracking
  • Arrow Icon Scrum Project Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Document Management
  • Arrow Icon Portfolio Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Real Time Reporting
  • Arrow Icon Product Roadmapping
  • Arrow Icon Time & Expense Tracking
  • Arrow Icon Real Time Notifications
  • Arrow Icon Prioritization
  • Arrow Icon Gantt/Timeline View
  • Arrow Icon Search/Filter
  • Arrow Icon Testing/QA Management
  • Arrow Icon Resource Management
  • Arrow Icon Task Management
  • Arrow Icon Project Tracking
  • Arrow Icon Agile Methodologies
  • Arrow Icon Budget Management
  • Arrow Icon Kanban Board
  • Arrow Icon Change Management
  • Arrow Icon Release Management
  • Arrow Icon Compliance Management
  • Arrow Icon Audit Management
  • Arrow Icon Real Time Data
  • Arrow Icon Inventory Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Depreciation Management
  • Arrow Icon Document Management
  • Arrow Icon Equipment Maintenance
  • Arrow Icon Contract/License Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Asset Accounting
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Disposal Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Multi-Location
  • Arrow Icon Barcoding/RFID
  • Arrow Icon Work Order Management
  • Arrow Icon Location Tracking
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Cost Tracking
  • Arrow Icon Inventory Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Compliance Tracking
  • Arrow Icon Cost Tracking
  • Arrow Icon Procurement Management
  • Arrow Icon Supplier Management
  • Arrow Icon Configuration Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Maintenance Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Audit Management
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Requisition Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Release Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Knowledge Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Self Service Portal
  • Arrow Icon Workflow Management
  • Arrow Icon Service Catalog
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Configuration Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Problem Management
  • Arrow Icon Compliance Management
  • Arrow Icon Task Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Service Request Management
  • Arrow Icon Change Management
  • Arrow Icon Incident Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IT Asset Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Procurement Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Prioritization
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Support Ticket Management
  • Arrow Icon CMDB
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Problem Management
  • Arrow Icon Customer Support
  • Arrow Icon Analytics

SeamlessDesk Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • NA

SeamlessDesk FAQs

SeamlessDesk is a comprehensive help desk software designed to enhance customer support operations for businesses of all sizes. This platform enables organizations to manage customer inquiries and support tickets efficiently, ensuring that issues are addressed promptly and effectively. With its userfriendly interface, SeamlessDesk allows support teams to track, prioritize, and resolve customer issues while providing transparency throughout the process. The software includes features for automated ticket routing, knowledge base management, and reporting, empowering teams to improve response times and customer satisfaction. Additionally, SeamlessDesk offers integration capabilities with various communication channels, including email and social media, enabling organizations to provide seamless support experiences. Ideal for customercentric businesses, this solution enhances operational efficiency, fosters customer loyalty, and drives overall business success.

  • Yes, SeamlessDesk offers a free version.

  • Yes, SeamlessDesk offers a free trial.

  • No, Credit Card details are not required for the SeamlessDesk trial.

  • No, SeamlessDesk does not offer an API.

  • SeamlessDesk offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • SeamlessDesk offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • SeamlessDesk supports the following languages:
    • English

  • Following are the typical users of the SeamlessDesk:
    • Self-Employed , Small-Business , Midsize-Business

  • SeamlessDesk supports the following deployment:
    • Cloud Hosted

  • SeamlessDesk supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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