Right Side Customer Support Overview

Right Side Customer Support is a customer support software that provides tools to manage customer inquiries, track support tickets, and improve response times. This platform enables support agents to view customer histories, prioritize requests, and resolve issues efficiently. Right Side’s automation features streamline ticket routing, follow-ups, and feedback collection, reducing the workload for support teams. The software’s analytics offer insights into response times, resolution rates, and customer satisfaction, helping businesses improve their support strategies. With multi-channel support options, including email, chat, and social media, Right Side Customer Support ensures that customers can reach support agents through their preferred platform. Ideal for businesses aiming to enhance customer satisfaction, Right Side Customer Support boosts service quality and fosters loyalty.

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Contact Details

  • Vendor Name Right Side Business Solutions
  • Founded
  • Location India

Support

  • Email Email

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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Right Side Customer Support Features

  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

Right Side Customer Support Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Right Side Customer Support FAQs

Right Side Customer Support is a customer support software that provides tools to manage customer inquiries, track support tickets, and improve response times. This platform enables support agents to view customer histories, prioritize requests, and resolve issues efficiently. Right Side’s automation features streamline ticket routing, follow-ups, and feedback collection, reducing the workload for support teams. The software’s analytics offer insights into response times, resolution rates, and customer satisfaction, helping businesses improve their support strategies. With multi-channel support options, including email, chat, and social media, Right Side Customer Support ensures that customers can reach support agents through their preferred platform. Ideal for businesses aiming to enhance customer satisfaction, Right Side Customer Support boosts service quality and fosters loyalty.

  • No, Right Side Customer Support does not offer a free version.

  • Yes, Right Side Customer Support offers a free trial.

  • No, Credit Card details are not required for the Right Side Customer Support trial.

  • No, Right Side Customer Support does not offer an API.

  • Right Side Customer Support offers support with the following options:
    • Email

  • Right Side Customer Support supports the following languages:
    • English

  • Following are the typical users of the Right Side Customer Support:
    • Self-Employed , Small-Business , Midsize-Business

  • Right Side Customer Support supports the following deployment:
    • Cloud Hosted

  • Right Side Customer Support supports the following devices and operating systems:
    • Web-Based