Repticity Overview

Repticity is an innovative customer satisfaction software that helps businesses monitor and improve the quality of their customer experiences. This platform allows companies to collect feedback through surveys, reviews, and direct feedback channels, providing a comprehensive view of customer sentiment. Repticity’s analytics dashboard offers real-time insights into satisfaction levels, enabling businesses to identify trends, address concerns, and enhance service quality. The software supports customizable surveys and automated feedback requests, making it easy to gather insights at key moments in the customer journey. With integration options for popular CRM and helpdesk tools, Repticity ensures a seamless flow of feedback data across systems. This software is particularly valuable for customer service teams, marketing departments, and product managers who aim to build strong customer relationships and foster loyalty through continuous improvement.

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Contact Details

  • Vendor Name Repticity
  • Founded
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Health, Hospital & Health Care

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Repticity Features

  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey

Repticity Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Risk Free 60 Day Trial

$395 Per Month

Repticity FAQs

Repticity is an innovative customer satisfaction software that helps businesses monitor and improve the quality of their customer experiences. This platform allows companies to collect feedback through surveys, reviews, and direct feedback channels, providing a comprehensive view of customer sentiment. Repticity’s analytics dashboard offers real-time insights into satisfaction levels, enabling businesses to identify trends, address concerns, and enhance service quality. The software supports customizable surveys and automated feedback requests, making it easy to gather insights at key moments in the customer journey. With integration options for popular CRM and helpdesk tools, Repticity ensures a seamless flow of feedback data across systems. This software is particularly valuable for customer service teams, marketing departments, and product managers who aim to build strong customer relationships and foster loyalty through continuous improvement.

  • No, Repticity does not offer a free version.

  • Yes, Repticity offers a free trial.

  • No, Credit Card details are not required for the Repticity trial.

  • Repticity offers the following pricing plans & packages:

    Risk Free 60 Day Trial

    $395 Per Month

  • Repticity supports the following payment frequencies:

    • Monthly Subscription

  • No, Repticity does not offer an API.

  • Repticity offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base , FAQs/Forum

  • Repticity offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Repticity supports the following languages:
    • English

  • Following are the typical users of the Repticity:
    • Self-Employed , Small-Business , Midsize-Business

  • Repticity supports the following deployment:
    • Cloud Hosted

  • Repticity supports the following devices and operating systems:
    • Web-Based , iPhone

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