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pulseM Overview

pulseM is a review management software designed to help businesses collect, manage, and respond to customer feedback effectively. The platform enables companies to monitor online reviews across multiple platforms and ensure timely responses, improving customer satisfaction and brand reputation. pulseM integrates with popular review sites like Google, Facebook, and Yelp, offering businesses a central hub to track customer sentiment. With customizable workflows, automated alerts, and in-depth analytics, pulseM helps organizations gain valuable insights into their customer experience and make data-driven decisions to enhance service delivery.

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Contact Details

  • Vendor Name pulseM
  • Founded 2011
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Construction, Consumer Services, Utilities

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pulseM Features

  • Arrow Icon Sentiment Analysis
  • Arrow Icon Campaign Management
  • Arrow Icon Visual Analytics
  • Arrow Icon Review Generation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Widgets
  • Arrow Icon Real Time Notifications
  • Arrow Icon Engagement Tracking
  • Arrow Icon Review Monitoring
  • Arrow Icon SEO Management
  • Arrow Icon Response Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Content Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Brand Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Review Request
  • Arrow Icon Review Notification
  • Arrow Icon Customer Experience Management
  • Arrow Icon Review Display
  • Arrow Icon Review Sharing
  • Arrow Icon Hashtag Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Complaint Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management

pulseM Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$99 Per User

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pulseM FAQs

pulseM is a review management software designed to help businesses collect, manage, and respond to customer feedback effectively. The platform enables companies to monitor online reviews across multiple platforms and ensure timely responses, improving customer satisfaction and brand reputation. pulseM integrates with popular review sites like Google, Facebook, and Yelp, offering businesses a central hub to track customer sentiment. With customizable workflows, automated alerts, and in-depth analytics, pulseM helps organizations gain valuable insights into their customer experience and make data-driven decisions to enhance service delivery.

  • Yes, pulseM offers a free version.

  • Yes, pulseM offers a free trial.

  • No, Credit Card details are not required for the pulseM trial.

  • pulseM offers the following pricing plans & packages:

    Basic

    $99 Per User

  • pulseM supports the following payment frequencies:

    • Monthly Subscription

  • No, pulseM does not offer an API.

  • pulseM offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • pulseM offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • pulseM supports the following languages:
    • English

  • Following are the typical users of the pulseM:
    • Self-Employed , Small-Business , Midsize-Business

  • pulseM supports the following deployment:
    • Cloud Hosted

  • pulseM supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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