Does Placetel offer a free version?

No, Placetel does not offer a free version.

Does Placetel offer a free trial?

Yes, Placetel offers a free trial.

Are Credit Card details required for the Placetel trial?

No, Credit Card details are not required for the Placetel trial.

What are the pricing plans & packages of Placetel?

Placetel offers the following pricing plans and packages: Basic - $4.9 (Per User) .

What payment frequencies does Placetel offer?

Placetel supports the following payment frequencies: Monthly Subscription

Does Placetel offer an API?

No, Placetel does not offer an API.

What type of support options does Placetel offer?

Placetel offers support with the following options: Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does Placetel offer?

Placetel offers training with the following options: Webinar, Videos

What different languages does Placetel support?

Placetel supports the following languages: english

Typical users of Placetel include: Self-Employed, Small-Business, Midsize-Business

What deployment options does Placetel support?

Placetel supports the following deployment options: Cloud Hosted

What devices and operating systems does Placetel support?

Placetel supports the following devices and operating systems: Web-Based, iPhone, Android

Placetel Reviews Oct 2025: Pricing & Features

Placetel Overview

Placetel is a cloud-based call center software designed to help businesses manage customer interactions, improve communication efficiency, and enhance customer service. The platform offers features such as call routing, IVR (Interactive Voice Response), call forwarding, and real-time call tracking, enabling businesses to optimize their call center operations. Placetel also includes tools for team collaboration, performance monitoring, and detailed reporting, giving businesses the ability to track key metrics like call volume, response time, and customer satisfaction. With integration capabilities for CRM systems and email, Placetel provides a unified communication solution that helps businesses improve service delivery, increase productivity, and ensure a seamless customer experience.

Contact Details

Cisco
2010
United States
1000+

Support

Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

Webinar
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based
iPhone
Android

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Automotive, Information Technology & Services

Placetel Features

Collaboration Software

Project Management
Screen Sharing
Drag & Drop
@mentions
Communication Management
Discussions/Forums
Commenting/Notes
File Sharing
Real Time Notifications
Calendar Management
Video Conferencing
Chat/Messaging
Version Control
Task Management
Contact Management
Document Management
Task Progress Tracking
Content Management
Collaboration Tools
Alerts/Notifications
Task Scheduling
To-Do List
Prioritization
Tagging
Assignment Management

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Mobility Software

Access Controls/Permissions
Offline Access
Document Storage
Mobile Access
App Management
Activity Dashboard
Compliance Management
Audit Management
Policy Management
Mobile App
Remote Access/Control
Authentication
GPS
Push Notifications
Usage Tracking/Analytics
Backup and Recovery
Automatic User/Device Recognition
Password Management
Performance Monitoring
Data Security
Mobile Content Management
Device Enrollment
Wireless Internet Access
Asset Tracking
Wireless Troubleshooting

Business Phone Systems Software

Employee Directory
Call Monitoring
Auto-Dialer
IVR/Voice Recognition
Call Transfer
Call Recording
Voice Mail
Call Logging
Mobile Access
Call Routing
Virtual Call Center
Video Conferencing
Queue Management
Automated Attendant
PBX

Cloud Communication Platform Software

File Sharing
Fax Management
Chat/Messaging
IVR/Voice Recognition
Call Recording
Audio/Video Conferencing
Call Routing

Cloud PBX Software

Call Routing
Call Reporting
Conferencing
Virtual Extensions
Automatic Call Distribution
Video Conferencing
Call Tracking
SIP Trunking
Third-Party Integrations
Call Transfer
Ring Groups
Call Center Management
Computer Telephony Integration
Queue Management
Role-Based Permissions
Fax Management
Alerts/Notifications
Communication Management
Call List Management
Customizable Reports
Call Recording
Call Disposition
IVR/Voice Recognition
Call Monitoring
Activity Dashboard
Contact Management

Fax Server Software

FoIP
Delivery Tracking
Archiving & Retention
Email to Fax
Whitelisting/Blacklisting
Fax to Email

Remote Work Software

Softphone
Video Conferencing
Meeting Management
Remote Support
Communication Management
Time Zone Tracking
Third-Party Integrations
Electronic Signature
Live Chat
Video Chat
Task Management
Workflow Management
Collaboration Tools
Access Controls/Permissions
Progress Tracking
Employee Activity Monitoring
Reporting & Statistics
Document Management

Screen Sharing Software

Annotations
Desktop/Browser Sharing
Mobile Screen Sharing
Real Time Screen Sharing
Presenter Control Management
Screen Capture
Multi-Participant Screen Sharing
Targeted/Locked Screen Sharing
Screen Mirroring
Screen Recording

Telephony Software

Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution

Unified Communications Software

Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management

Video Conferencing Software

Presentation Streaming
Auto Framing
Private Chat
Two Way Audio & Video
File Sharing
Screen Sharing
Real-Time Chat
Recording
Polls/Voting
Mobile Access
User Profiles
Automatic Transcription

VoIP Software

IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking

Web Conferencing Software

Two Way Audio & Video
HD Audio/Video
Mobile Access
Electronic Hand Raising
Meeting Management
Automatic Transcription
Collaboration Tools
Presentation Tools
Screen Sharing
Recording
Real-Time Chat
Private Chat
File Sharing
Presentation Streaming
Host Controls
Video Conferencing

Placetel Pricing

Pricing Type

Per User

Preferred Currency

GBP (£)

Free Trial

Available

Free Version

Payment Frequency

Monthly Subscription

Plans & Packages

Basic

$4.9 Per User

Placetel FAQs

No, Placetel does not offer a free version.

Yes, Placetel offers a free trial.

No, Credit Card details are not required for the Placetel trial.

Placetel offers the following pricing plans & packages:

Basic

$4.9 Per User

Placetel supports the following payment frequencies:
- Monthly Subscription

No, Placetel does not offer an API.

Placetel offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum

Placetel offers training with the following options:
- Webinar , Videos

Placetel supports the following languages:
- English

Following are the typical users of the Placetel:
- Self-Employed , Small-Business , Midsize-Business

Placetel supports the following deployment:
- Cloud Hosted

Placetel supports the following devices and operating systems:
- Web-Based , iPhone , Android

Placetel Claim