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PIMS Dialer Overview

PIMS Dialer is a powerful call center software solution designed to enhance communication and efficiency for customer support teams. This user-friendly platform offers features for inbound and outbound calling, call routing, and performance tracking, ensuring that support agents can handle customer inquiries effectively. With PIMS Dialer, users can easily manage call campaigns, track agent performance, and monitor customer interactions in real-time, improving overall service quality. The software's robust reporting tools provide valuable insights into call center operations, helping organizations identify trends and optimize processes. Ideal for businesses seeking to improve customer service and operational efficiency, PIMS Dialer is essential for modern call center management.

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Contact Details

  • Vendor Name Pimsware
  • Founded 2004
  • Location Georgia

Support

  • Email Email
  • Phone Phone

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Financial Services, Insurance, Internet

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PIMS Dialer Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Progressive Dialer
  • Arrow Icon Power Dialer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Preview Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Campaign Management
  • Arrow Icon Call Scripting
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Call Recording
  • Arrow Icon Call Transfer
  • Arrow Icon Caller ID
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Monitoring
  • Arrow Icon Lead Management
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon List Management
  • Arrow Icon Campaign Management
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Scheduling
  • Arrow Icon Call Routing
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Call Transfer
  • Arrow Icon Campaign Specific Caller ID
  • Arrow Icon FCC Compliance
  • Arrow Icon Call Reporting
  • Arrow Icon Interaction Tracking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Recording
  • Arrow Icon FTC Compliance
  • Arrow Icon Email Marketing
  • Arrow Icon Campaign Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Lead Capture
  • Arrow Icon Referral Tracking
  • Arrow Icon Sales Activity Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Customer Database
  • Arrow Icon Territory Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Task Management
  • Arrow Icon Opportunity Management
  • Arrow Icon Customizable Fields

PIMS Dialer Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$150 Per User

PIMS Dialer FAQs

PIMS Dialer is a powerful call center software solution designed to enhance communication and efficiency for customer support teams. This user-friendly platform offers features for inbound and outbound calling, call routing, and performance tracking, ensuring that support agents can handle customer inquiries effectively. With PIMS Dialer, users can easily manage call campaigns, track agent performance, and monitor customer interactions in real-time, improving overall service quality. The software's robust reporting tools provide valuable insights into call center operations, helping organizations identify trends and optimize processes. Ideal for businesses seeking to improve customer service and operational efficiency, PIMS Dialer is essential for modern call center management.

  • No, PIMS Dialer does not offer a free version.

  • Yes, PIMS Dialer offers a free trial.

  • No, Credit Card details are not required for the PIMS Dialer trial.

  • PIMS Dialer offers the following pricing plans & packages:

    Basic

    $150 Per User

  • PIMS Dialer supports the following payment frequencies:

    • Monthly Subscription

  • No, PIMS Dialer does not offer an API.

  • PIMS Dialer offers support with the following options:
    • Email , Phone

  • PIMS Dialer offers training with the following options:
    • Live Online , Documentation

  • PIMS Dialer supports the following languages:
    • English

  • Following are the typical users of the PIMS Dialer:
    • Self-Employed , Small-Business , Midsize-Business

  • PIMS Dialer supports the following deployment:
    • Cloud Hosted , On-Premise

  • PIMS Dialer supports the following devices and operating systems:
    • Web-Based , Windows , Linux

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