PBXact Overview

PBXact is a versatile VoIP software designed to enhance communication and collaboration within organizations through a robust and feature-rich phone system. This platform provides businesses with a wide array of telephony features, including call routing, voicemail, conferencing, and automated attendants, all delivered through a secure cloud-based infrastructure. With PBXact, users can make and receive calls from any device, ensuring seamless connectivity whether in the office or working remotely. The software’s intuitive interface allows for easy management of call settings and extensions, while its advanced analytics capabilities provide insights into call performance and usage patterns. Additionally, PBXact supports integration with CRM and other business applications, enhancing productivity and customer engagement. By leveraging PBXact, organizations can streamline their communication processes, reduce costs, and improve overall operational efficiency.

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Contact Details

  • Vendor Name Sangoma
  • Founded
  • Location United States

Support

  • Email Email
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer & Network Security, Information Technology & Services

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PBXact Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Screening
  • Arrow Icon Caller ID
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon SIP Trunking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Recording
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Auto-Dialer
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Mobile Access
  • Arrow Icon Voice Mail
  • Arrow Icon Call Tracking

PBXact Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Plans & Packages

Basic

$34.99 Per Feature

PBXact FAQs

PBXact is a versatile VoIP software designed to enhance communication and collaboration within organizations through a robust and feature-rich phone system. This platform provides businesses with a wide array of telephony features, including call routing, voicemail, conferencing, and automated attendants, all delivered through a secure cloud-based infrastructure. With PBXact, users can make and receive calls from any device, ensuring seamless connectivity whether in the office or working remotely. The software’s intuitive interface allows for easy management of call settings and extensions, while its advanced analytics capabilities provide insights into call performance and usage patterns. Additionally, PBXact supports integration with CRM and other business applications, enhancing productivity and customer engagement. By leveraging PBXact, organizations can streamline their communication processes, reduce costs, and improve overall operational efficiency.

  • No, PBXact does not offer a free version.

  • Yes, PBXact offers a free trial.

  • No, Credit Card details are not required for the PBXact trial.

  • PBXact offers the following pricing plans & packages:

    Basic

    $34.99 Per Feature

  • No, PBXact does not offer an API.

  • PBXact offers support with the following options:
    • Email , Knowledge Base , FAQs/Forum

  • PBXact supports the following languages:
    • English

  • Following are the typical users of the PBXact:
    • Self-Employed , Small-Business , Midsize-Business

  • PBXact supports the following deployment:
    • Cloud Hosted , On-Premise

  • PBXact supports the following devices and operating systems:
    • Web-Based , Windows , Linux