Outbound Contact Center Software Overview

Outbound Contact Center Software is a comprehensive solution designed to optimize outbound calling operations for businesses. This platform provides organizations with tools to manage and streamline their telemarketing, lead generation, and customer outreach efforts efficiently. With features such as automatic dialing, call scheduling, and detailed reporting, businesses can enhance their productivity and maximize their outreach efforts. The software enables users to create customized call scripts, track interactions, and monitor agent performance in real-time, ensuring that all outreach efforts are aligned with organizational goals. Additionally, Outbound Contact Center Software supports integration with CRM systems, providing a seamless workflow for managing customer data and interactions. By implementing this contact center software, organizations can improve their sales effectiveness, enhance customer relationships, and drive revenue growth through targeted outbound campaigns.

Read More

Contact Details

  • Vendor Name Convoso
  • Founded 2006
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Automotive, Computer Software, Food & Beverages, Food Production, Real Estate

You May Also Like

CallVU

CallVU

$130 Per year

Channels

Channels

$24 Per month

Aircall

Aircall

$30 Per month

Dialpad

Dialpad

$15 Per user

Outbound Contact Center Software Features

  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management

Outbound Contact Center Software Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Outbound Contact Center Software FAQs

Outbound Contact Center Software is a comprehensive solution designed to optimize outbound calling operations for businesses. This platform provides organizations with tools to manage and streamline their telemarketing, lead generation, and customer outreach efforts efficiently. With features such as automatic dialing, call scheduling, and detailed reporting, businesses can enhance their productivity and maximize their outreach efforts. The software enables users to create customized call scripts, track interactions, and monitor agent performance in real-time, ensuring that all outreach efforts are aligned with organizational goals. Additionally, Outbound Contact Center Software supports integration with CRM systems, providing a seamless workflow for managing customer data and interactions. By implementing this contact center software, organizations can improve their sales effectiveness, enhance customer relationships, and drive revenue growth through targeted outbound campaigns.

  • No, Outbound Contact Center Software does not offer a free version.

  • Yes, Outbound Contact Center Software offers a free trial.

  • No, Credit Card details are not required for the Outbound Contact Center Software trial.

  • No, Outbound Contact Center Software does not offer an API.

  • Outbound Contact Center Software supports the following languages:
    • English

  • Following are the typical users of the Outbound Contact Center Software:
    • Self-Employed , Small-Business , Midsize-Business

  • Outbound Contact Center Software supports the following deployment:
    • Cloud Hosted

  • Outbound Contact Center Software supports the following devices and operating systems:
    • Web-Based