Noojee Overview

Noojee is a powerful call center software solution designed to enhance the efficiency and productivity of customer service teams. This platform offers a range of features tailored for managing inbound and outbound calls, ensuring that businesses can provide exceptional support to their customers. With Noojee, users can monitor call volumes, track agent performance, and access real-time reporting to optimize operations. The software also includes features like call routing, interactive voice response (IVR), and call recording, which help improve customer interactions and streamline workflows. Additionally, Noojee integrates with existing CRM systems, allowing agents to access customer information instantly. By implementing Noojee, organizations can enhance their call center capabilities, improve customer experiences, and drive operational excellence.

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Contact Details

  • Vendor Name Noojee Contact Solutions
  • Founded
  • Location Australia

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Services, Information Technology & Services, Outsourcing/Offshoring, Retail, Telecommunications

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Noojee Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Employee Scheduling
  • Arrow Icon Labor Forecasting
  • Arrow Icon Performance Metrics
  • Arrow Icon Productivity Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Agent Interface
  • Arrow Icon Call Recording
  • Arrow Icon Compliance Management
  • Arrow Icon Customer Experience Management
  • Arrow Icon Queue Management
  • Arrow Icon Employee Coaching Tools
  • Arrow Icon Quality Management
  • Arrow Icon Leave Tracking
  • Arrow Icon Call Monitoring
  • Arrow Icon For Call Centers
  • Arrow Icon Intraday Management

Noojee Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • AUD ($) AUD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Noojee FAQs

Noojee is a powerful call center software solution designed to enhance the efficiency and productivity of customer service teams. This platform offers a range of features tailored for managing inbound and outbound calls, ensuring that businesses can provide exceptional support to their customers. With Noojee, users can monitor call volumes, track agent performance, and access real-time reporting to optimize operations. The software also includes features like call routing, interactive voice response (IVR), and call recording, which help improve customer interactions and streamline workflows. Additionally, Noojee integrates with existing CRM systems, allowing agents to access customer information instantly. By implementing Noojee, organizations can enhance their call center capabilities, improve customer experiences, and drive operational excellence.

  • No, Noojee does not offer a free version.

  • Yes, Noojee offers a free trial.

  • No, Credit Card details are not required for the Noojee trial.

  • No, Noojee does not offer an API.

  • Noojee offers support with the following options:
    • 24x7 Support , Chat

  • Noojee supports the following languages:
    • English

  • Following are the typical users of the Noojee:
    • Self-Employed , Small-Business , Midsize-Business

  • Noojee supports the following deployment:
    • Cloud Hosted

  • Noojee supports the following devices and operating systems:
    • Web-Based