My Council Services Overview

My Council Services is a municipal software platform designed to enhance the delivery of public services by local government authorities. It offers a suite of tools for managing service requests, reporting issues, and engaging with residents through online portals and mobile applications. The software streamlines workflows for departments such as waste management, street maintenance, and public health, improving operational efficiency and responsiveness. With real-time tracking and reporting capabilities, My Council Services provides insights into service performance and resident satisfaction. Its user-friendly interface ensures accessibility for all community members, fostering transparency and trust between local governments and residents. By implementing My Council Services, municipalities can enhance service delivery, improve community engagement, and promote civic participation.

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Contact Details

  • Vendor Name iTouchVision
  • Founded 2009
  • Location United Kingdom

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Government Administration, Retail

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My Council Services Features

  • Arrow Icon Utility Billing
  • Arrow Icon License Issuance
  • Arrow Icon Code Enforcement
  • Arrow Icon Permit Issuance
  • Arrow Icon Self Service Portal
  • Arrow Icon Taxation & Assessment
  • Arrow Icon Inventory Management
  • Arrow Icon Planning & Zoning
  • Arrow Icon Inspection Management
  • Arrow Icon Customer Database
  • Arrow Icon For Municipal Offices
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Accounting
  • Arrow Icon Financial Management
  • Arrow Icon Land Asset Management

My Council Services Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$0.01 Per User

My Council Services FAQs

My Council Services is a municipal software platform designed to enhance the delivery of public services by local government authorities. It offers a suite of tools for managing service requests, reporting issues, and engaging with residents through online portals and mobile applications. The software streamlines workflows for departments such as waste management, street maintenance, and public health, improving operational efficiency and responsiveness. With real-time tracking and reporting capabilities, My Council Services provides insights into service performance and resident satisfaction. Its user-friendly interface ensures accessibility for all community members, fostering transparency and trust between local governments and residents. By implementing My Council Services, municipalities can enhance service delivery, improve community engagement, and promote civic participation.

  • Yes, My Council Services offers a free version.

  • Yes, My Council Services offers a free trial.

  • No, Credit Card details are not required for the My Council Services trial.

  • My Council Services offers the following pricing plans & packages:

    Basic

    $0.01 Per User

  • My Council Services supports the following payment frequencies:

    • Monthly Subscription

  • No, My Council Services does not offer an API.

  • My Council Services offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • My Council Services offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • My Council Services supports the following languages:
    • English

  • Following are the typical users of the My Council Services:
    • Self-Employed , Small-Business , Midsize-Business

  • My Council Services supports the following deployment:
    • Cloud Hosted

  • My Council Services supports the following devices and operating systems:
    • Web-Based