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MindTouch Overview

MindTouch is a leading knowledge management software designed to help organizations create, manage, and distribute knowledge effectively. This platform provides tools for building comprehensive knowledge bases, enabling users to centralize information and make it easily accessible to employees and customers. MindTouch features a user-friendly interface that allows for the creation of articles, FAQs, and guides, ensuring that content is well-organized and searchable. The software also includes analytics tools that track content usage and performance, helping organizations identify knowledge gaps and improve information quality. Additionally, MindTouch supports integration with other platforms, facilitating seamless knowledge sharing across systems. By leveraging MindTouch, organizations can enhance their knowledge management practices, improve employee productivity, and provide better customer support.

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Contact Details

  • Vendor Name MindTouch
  • Founded 2005
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software

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MindTouch Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon Communication Management
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Decision Support
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Discussions/Forums
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Calendar Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Layout & Design
  • Arrow Icon Customizable Branding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Campaign Management
  • Arrow Icon Subscription Management
  • Arrow Icon Circulation Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Image Editing
  • Arrow Icon Advertising Management
  • Arrow Icon SEO Management

MindTouch Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$100000 Per User

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MindTouch FAQs

MindTouch is a leading knowledge management software designed to help organizations create, manage, and distribute knowledge effectively. This platform provides tools for building comprehensive knowledge bases, enabling users to centralize information and make it easily accessible to employees and customers. MindTouch features a user-friendly interface that allows for the creation of articles, FAQs, and guides, ensuring that content is well-organized and searchable. The software also includes analytics tools that track content usage and performance, helping organizations identify knowledge gaps and improve information quality. Additionally, MindTouch supports integration with other platforms, facilitating seamless knowledge sharing across systems. By leveraging MindTouch, organizations can enhance their knowledge management practices, improve employee productivity, and provide better customer support.

  • No, MindTouch does not offer a free version.

  • Yes, MindTouch offers a free trial.

  • No, Credit Card details are not required for the MindTouch trial.

  • MindTouch offers the following pricing plans & packages:

    Basic

    $100000 Per User

  • MindTouch supports the following payment frequencies:

    • Annual Subscription

  • No, MindTouch does not offer an API.

  • MindTouch offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • MindTouch offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • MindTouch supports the following languages:
    • English

  • Following are the typical users of the MindTouch:
    • Self-Employed , Small-Business , Midsize-Business

  • MindTouch supports the following deployment:
    • Cloud Hosted

  • MindTouch supports the following devices and operating systems:
    • Web-Based