Microsoft Dynamics 365 Customer Voice is a customer satisfaction software designed to help businesses collect, analyze, and act on customer feedback. The platform offers tools for creating surveys, gathering customer insights, and tracking satisfaction levels across various touchpoints, including products, services, and interactions. Dynamics 365 Customer Voice integrates with other Microsoft Dynamics 365 tools, allowing businesses to sync feedback data with customer profiles, support tickets, and sales data. The software includes advanced analytics features that provide actionable insights into customer sentiment, helping businesses identify trends, improve service quality, and increase customer loyalty. Ideal for customer support teams, marketing professionals, and businesses looking to enhance their customer experience, Dynamics 365 Customer Voice improves feedback management and drives customer satisfaction.
Microsoft
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