Mentor Overview

Mentor is a robust customer satisfaction software designed to enhance the customer experience by providing insightful feedback tools. This platform empowers businesses to gather valuable data on customer preferences and sentiments through surveys, polls, and direct feedback mechanisms. Mentor's user-friendly interface enables teams to easily analyze and visualize feedback, facilitating informed decision-making. With advanced reporting features, organizations can track trends and identify areas for improvement, ultimately leading to better service delivery. Additionally, Mentor supports seamless integration with other CRM systems, allowing for a unified view of customer interactions. By prioritizing customer satisfaction, businesses can foster loyalty, improve retention rates, and drive growth in today's competitive marketplace.

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Contact Details

  • Vendor Name Custom Solutions Group
  • Founded
  • Location United States

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Business Supplies & Equipment, Consumer Services, Entertainment, Information Technology & Services, Retail

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Mentor Features

  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey

Mentor Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$350 Per User

Mentor FAQs

Mentor is a robust customer satisfaction software designed to enhance the customer experience by providing insightful feedback tools. This platform empowers businesses to gather valuable data on customer preferences and sentiments through surveys, polls, and direct feedback mechanisms. Mentor's user-friendly interface enables teams to easily analyze and visualize feedback, facilitating informed decision-making. With advanced reporting features, organizations can track trends and identify areas for improvement, ultimately leading to better service delivery. Additionally, Mentor supports seamless integration with other CRM systems, allowing for a unified view of customer interactions. By prioritizing customer satisfaction, businesses can foster loyalty, improve retention rates, and drive growth in today's competitive marketplace.

  • Yes, Mentor offers a free version.

  • Yes, Mentor offers a free trial.

  • No, Credit Card details are not required for the Mentor trial.

  • Mentor offers the following pricing plans & packages:

    Basic

    $350 Per User

  • Mentor supports the following payment frequencies:

    • Monthly Subscription

  • No, Mentor does not offer an API.

  • Mentor offers support with the following options:
    • Chat

  • Mentor offers training with the following options:
    • Live Online , Webinar , Documentation

  • Mentor supports the following languages:
    • English

  • Following are the typical users of the Mentor:
    • Self-Employed , Small-Business , Midsize-Business

  • Mentor supports the following deployment:
    • Cloud Hosted

  • Mentor supports the following devices and operating systems:
    • Web-Based