Mela is a comprehensive field service management software designed to help organizations efficiently manage their field operations. It offers tools for scheduling and dispatching technicians, tracking service requests, and managing work orders from start to finish. Mela’s real-time tracking feature allows managers to monitor technicians’ locations and progress, ensuring prompt service delivery and efficient use of resources. The platform also supports mobile access, enabling field workers to update job statuses, access customer information, and capture signatures directly from their smartphones or tablets. Mela’s robust reporting and analytics tools provide insights into service performance, technician productivity, and customer satisfaction, helping businesses optimize their field operations, reduce downtime, and improve customer service.
Mela Works
Italy
Proprietary
Timesheet Management
