Mava Overview

Mava is an advanced conversational AI platform designed to revolutionize customer interactions through intelligent virtual assistants and chatbots. With the help of powerful machine learning and natural language processing technologies, Mava enables businesses to engage customers with human-like conversations across various platforms, including websites, mobile apps, and messaging systems. The software is equipped with tools to handle both simple queries and more complex customer support tasks, allowing businesses to automate repetitive tasks and provide efficient customer service. Mava is highly customizable, enabling companies to fine-tune the AI’s responses and improve customer experience continuously. It also features an analytics dashboard, offering valuable insights into user behavior, conversation trends, and customer feedback. These insights empower businesses to optimize their conversational AI and ensure it is meeting the evolving needs of their audience. With Mava, businesses can reduce response times, increase customer satisfaction, and lower operational costs while maintaining a human-like level of interaction.

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Contact Details

  • Vendor Name Mava
  • Founded
  • Location United Kingdom

Support

  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Education Management, Entertainment, Information Technology & Services, Internet

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Mava Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

Mava Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • NA

Mava FAQs

Mava is an advanced conversational AI platform designed to revolutionize customer interactions through intelligent virtual assistants and chatbots. With the help of powerful machine learning and natural language processing technologies, Mava enables businesses to engage customers with human-like conversations across various platforms, including websites, mobile apps, and messaging systems. The software is equipped with tools to handle both simple queries and more complex customer support tasks, allowing businesses to automate repetitive tasks and provide efficient customer service. Mava is highly customizable, enabling companies to fine-tune the AI’s responses and improve customer experience continuously. It also features an analytics dashboard, offering valuable insights into user behavior, conversation trends, and customer feedback. These insights empower businesses to optimize their conversational AI and ensure it is meeting the evolving needs of their audience. With Mava, businesses can reduce response times, increase customer satisfaction, and lower operational costs while maintaining a human-like level of interaction.

  • Yes, Mava offers a free version.

  • Yes, Mava offers a free trial.

  • No, Credit Card details are not required for the Mava trial.

  • No, Mava does not offer an API.

  • Mava offers support with the following options:
    • Chat

  • Mava supports the following languages:
    • English

  • Following are the typical users of the Mava:
    • Self-Employed , Small-Business , Midsize-Business

  • Mava supports the following deployment:
    • Cloud Hosted

  • Mava supports the following devices and operating systems:
    • Web-Based

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