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Makula Verified Profile

#1 Software for companies that build, service, or maintain industrial equipment

Makula Overview

Makula is an AI-driven customer operations platform built for OEMs, machinery manufacturers, and industrial suppliers. It empowers teams to manage their installed base, streamline field service, enable customer self-service, and increase spare parts revenue. Makula’s modular design includes asset intelligence, branded customer portals, and field service workflows that modernise how service teams operate. By reducing reliance on outdated tools and tribal knowledge, Makula helps industrial businesses transform their after-sales operations into scalable, data-driven revenue engines. Unlike generic Field Service Management or CMMS systems, Makula is purpose-built for complex B2B service chains involving distributors, service partners, and long equipment life cycles. 

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Makula Screenshot & Video

Contact Details

  • Vendor Name Makula Technology GmbH
  • Founded 2021
  • Location Germany
  • Employees 11-50

Support

  • Email Email
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English, German


Industries

Airlines/Aviation, Automotive, Aviation & Aerospace, Chemicals, Defense & Space, Electrical & Electronic Manufacturing, Facilities & Services, Food & Beverages, Machinery, Manufacturing, Mining & Metals, Oil & Energy, Other Industries, Packaging & Containers, Pharmaceuticals, Utilities

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Makula Features

  • Arrow Icon Vacation/Leave Tracking
  • Arrow Icon Employee Scheduling
  • Arrow Icon Sick Leave Tracking
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Reminders
  • Arrow Icon Mobile Alerts
  • Arrow Icon Calendar Management
  • Arrow Icon Availability Management
  • Arrow Icon Task Scheduling
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Calibration Management
  • Arrow Icon Equipment Tracking
  • Arrow Icon Service History
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Task Scheduling
  • Arrow Icon Barcoding/RFID
  • Arrow Icon Work Order Management
  • Arrow Icon Equipment Maintenance
  • Arrow Icon Asset Tracking
  • Arrow Icon Inspection Management
  • Arrow Icon Technician Management
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Scheduling
  • Arrow Icon Activity Tracking
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Technician Management
  • Arrow Icon Document Management
  • Arrow Icon Inspection Management
  • Arrow Icon Mobile Access
  • Arrow Icon Scheduling
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Location
  • Arrow Icon Calendar Management
  • Arrow Icon Service History
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Vendor Management
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Asset Tracking
  • Arrow Icon Inspection Management
  • Arrow Icon Reminders
  • Arrow Icon Work Order Management
  • Arrow Icon Mobile Access
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Calendar Management
  • Arrow Icon Equipment Tracking
  • Arrow Icon Scheduling
  • Arrow Icon Vendor Management
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Customer Data Management
  • Arrow Icon Mobile Ticketing
  • Arrow Icon Website Management
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Online Ticketing
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Electronic Signature
  • Arrow Icon Recurring Appointments
  • Arrow Icon Document Management
  • Arrow Icon Calendar Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Mobile Access
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Dispatch Management
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Technician Management
  • Arrow Icon Artificial Intelligence

Makula Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Makula FAQs

Makula is an AI-driven customer operations platform built for OEMs, machinery manufacturers, and industrial suppliers. It empowers teams to manage their installed base, streamline field service, enable customer self-service, and increase spare parts revenue. Makula’s modular design includes asset intelligence, branded customer portals, and field service workflows that modernise how service teams operate. By reducing reliance on outdated tools and tribal knowledge, Makula helps industrial businesses transform their after-sales operations into scalable, data-driven revenue engines. Unlike generic Field Service Management or CMMS systems, Makula is purpose-built for complex B2B service chains involving distributors, service partners, and long equipment life cycles. 

  • No, Makula does not offer a free version.

  • No, Makula does not offer any free trial.

  • No, Credit Card details are not required for the Makula trial.

  • Makula supports the following payment frequencies:

    • Monthly Subscription

  • No, Makula does not offer an API.

  • Makula offers support with the following options:
    • Email , Chat , FAQs/Forum

  • Makula offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Makula supports the following languages:
    • English , German

  • Following are the typical users of the Makula:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Makula supports the following deployment:
    • Cloud Hosted

  • Makula supports the following devices and operating systems:
    • Web-Based , iPhone , Android