Loop Email Overview

Loop Email is an innovative help desk software designed to streamline customer support and enhance team collaboration. This comprehensive platform offers a suite of tools that facilitate ticket management, team communication, and customer interaction, ensuring that organizations can provide exceptional support to their customers. Loop Email’s user-friendly interface allows support teams to manage and prioritize customer inquiries seamlessly, track ticket status, and respond promptly to requests, enhancing the overall customer experience. The software supports integration with various communication channels, including email, chat, and social media, enabling support teams to engage with customers through their preferred platforms. Additionally, Loop Email includes robust reporting and analytics features, providing insights into support performance, ticket resolution times, and customer satisfaction levels, allowing organizations to optimize their support strategies. With its collaborative features and cloud-based architecture, Loop Email is the ideal solution for businesses seeking to improve their customer support processes, enhance team efficiency, and deliver high-quality service through effective help desk management.

Read More

Contact Details

  • Vendor Name Loop Email
  • Founded 2015
  • Location United Kingdom

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Security & Investigations, Wholesale

You May Also Like

Sponsor

NinjaOne

NinjaOne

Contact Vendor

Gorgias

Gorgias

$10 Per month

CallVU

CallVU

$130 Per year

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

Loop Email Features

  • Arrow Icon Email Tracking
  • Arrow Icon Contact Management
  • Arrow Icon Auto-Responders
  • Arrow Icon Signature Management
  • Arrow Icon Spam Blocker
  • Arrow Icon Email Marketing
  • Arrow Icon Customer Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Email Monitoring
  • Arrow Icon Chat/Messaging
  • Arrow Icon Routing
  • Arrow Icon Canned Responses
  • Arrow Icon Whitelisting/Blacklisting
  • Arrow Icon Search/Filter
  • Arrow Icon Drag & Drop
  • Arrow Icon Campaign Management
  • Arrow Icon Shared Inboxes
  • Arrow Icon Inbox Management
  • Arrow Icon Response Management
  • Arrow Icon Email Templates
  • Arrow Icon Queue Management
  • Arrow Icon Email Distribution
  • Arrow Icon Collaboration Tools
  • Arrow Icon Prioritization
  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Project Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Drag & Drop
  • Arrow Icon @mentions
  • Arrow Icon Communication Management
  • Arrow Icon Discussions/Forums
  • Arrow Icon Commenting/Notes
  • Arrow Icon File Sharing
  • Arrow Icon Real Time Notifications
  • Arrow Icon Calendar Management
  • Arrow Icon Video Conferencing
  • Arrow Icon Chat/Messaging
  • Arrow Icon Version Control
  • Arrow Icon Task Management
  • Arrow Icon Contact Management
  • Arrow Icon Document Management
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Content Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Task Scheduling
  • Arrow Icon To-Do List
  • Arrow Icon Prioritization
  • Arrow Icon Tagging
  • Arrow Icon Assignment Management
  • Arrow Icon Group Management
  • Arrow Icon Event Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Content Management
  • Arrow Icon Calendar Management
  • Arrow Icon @mentions
  • Arrow Icon Ideation
  • Arrow Icon Website Management
  • Arrow Icon Drag & Drop
  • Arrow Icon User Management
  • Arrow Icon Feedback Management
  • Arrow Icon Membership Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Discussions/Forums
  • Arrow Icon Member Directory
  • Arrow Icon Activity Tracking
  • Arrow Icon Filtering
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Multi-Language
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Moderation
  • Arrow Icon Communication Management
  • Arrow Icon Contact Database
  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting
  • Arrow Icon Softphone
  • Arrow Icon Video Conferencing
  • Arrow Icon Meeting Management
  • Arrow Icon Remote Support
  • Arrow Icon Communication Management
  • Arrow Icon Time Zone Tracking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Electronic Signature
  • Arrow Icon Live Chat
  • Arrow Icon Video Chat
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Progress Tracking
  • Arrow Icon Employee Activity Monitoring
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Document Management

Loop Email Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$12.5 Per User

Loop Email FAQs

Loop Email is an innovative help desk software designed to streamline customer support and enhance team collaboration. This comprehensive platform offers a suite of tools that facilitate ticket management, team communication, and customer interaction, ensuring that organizations can provide exceptional support to their customers. Loop Email’s user-friendly interface allows support teams to manage and prioritize customer inquiries seamlessly, track ticket status, and respond promptly to requests, enhancing the overall customer experience. The software supports integration with various communication channels, including email, chat, and social media, enabling support teams to engage with customers through their preferred platforms. Additionally, Loop Email includes robust reporting and analytics features, providing insights into support performance, ticket resolution times, and customer satisfaction levels, allowing organizations to optimize their support strategies. With its collaborative features and cloud-based architecture, Loop Email is the ideal solution for businesses seeking to improve their customer support processes, enhance team efficiency, and deliver high-quality service through effective help desk management.

  • No, Loop Email does not offer a free version.

  • Yes, Loop Email offers a free trial.

  • No, Credit Card details are not required for the Loop Email trial.

  • Loop Email offers the following pricing plans & packages:

    Basic

    $12.5 Per User

  • Loop Email supports the following payment frequencies:

    • Monthly Subscription

  • No, Loop Email does not offer an API.

  • Loop Email offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base

  • Loop Email offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Loop Email supports the following languages:
    • English

  • Following are the typical users of the Loop Email:
    • Self-Employed , Small-Business , Midsize-Business

  • Loop Email supports the following devices and operating systems:
    • iPhone , Android

Loop Email Comparisons

Loop Email vs Slack

Loop Email vs Zoho Desk

Loop Email vs Webex

Loop Email vs Bitrix24

Loop Email vs Zimbra Collaboration

Loop Email vs Pipefy

Loop Email vs Front

Loop Email vs Hiver

Loop Email vs LiveAgent

Loop Email vs Missive