Does ky2help offer a free version?

No, ky2help does not offer a free version.

Does ky2help offer a free trial?

Yes, ky2help offers a free trial.

Are Credit Card details required for the ky2help trial?

No, Credit Card details are not required for the ky2help trial.

What are the pricing plans & packages of ky2help?

ky2help offers the following pricing plans and packages: Basic - $20000 (One-time) .

What payment frequencies does ky2help offer?

ky2help supports the following payment frequencies: One-Time Payment

Does ky2help offer an API?

No, ky2help does not offer an API.

What type of support options does ky2help offer?

ky2help offers support with the following options: 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does ky2help offer?

ky2help offers training with the following options: In-person, Live Online, Webinar, Documentation, Videos

What different languages does ky2help support?

ky2help supports the following languages: English

Typical users of ky2help include: Self-Employed, Small-Business, Midsize-Business

What deployment options does ky2help support?

ky2help supports the following deployment options: Cloud Hosted, Deployment Type

What devices and operating systems does ky2help support?

ky2help supports the following devices and operating systems: Web-Based, iPhone, Android, Windows, Linux

ky2help Reviews Oct 2025: Pricing & Features

ky2help Overview

ky2help is a user-friendly help desk software designed to streamline customer support operations and enhance service quality. The software allows businesses to manage and track customer inquiries, support tickets, and resolutions all in one place. With its customizable ticketing system, ky2help ensures that customer requests are categorized, prioritized, and resolved efficiently. The software features a knowledge base for self-service support, enabling customers to find answers to common issues quickly. ky2help also includes automation tools for ticket routing and response generation, improving response times and reducing manual work. With its reporting and analytics capabilities, businesses can track customer satisfaction and identify areas for improvement. Ideal for small to medium-sized businesses, ky2help enhances customer support efficiency and satisfaction.

Contact Details

Kyberna
1986
Liechtenstein

Support

24x7 Support
Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
On-Premise
Web-Based
iPhone
Android
Windows
Linux

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Construction, Consumer Goods, Internet

ky2help Features

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

ITSM Software

Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring

IT Management Software

Change Management
SLA Management
Activity Tracking
Knowledge Management
Dashboard
Audit Management
Self Service Portal
Patch Management
Capacity Management
Configuration Management
License Management
Alerts/Notifications
Inventory Management
Compliance Management
Remote Access/Control
Server Monitoring
Event Logs
Task Management
Incident Management
SSL Security
Audit Trail
Access Controls/Permissions
Ticket Management
Maintenance Scheduling
Chat/Messaging
Issue Auditing
IT Asset Tracking
IT Risk Management
Network Security

CMDB Software

Change Management
Performance Monitoring
Contract/License Management
Device Auto Discovery
API
IT Asset Management
Data Visualization
Impact Management
Service Level Agreement (SLA) Management
License Management
Relationship Mapping
Inventory Management
Configuration Management
Compliance Management
Knowledge Base Management
Workflow Management
Asset Lifecycle Management
Prioritization
IT Asset Tracking

IT Asset Management Software

Contract/License Management
Compliance Tracking
Cost Tracking
Procurement Management
Supplier Management
Configuration Management
Asset Tracking
Maintenance Management
Reporting/Analytics
Audit Management
Inventory Management
Change Management
Requisition Management
Support Ticket Management
Barcode/Ticket Scanning
Alerts/Notifications

IT Service Software

Release Management
Contract/License Management
Knowledge Management
Activity Dashboard
Self Service Portal
Workflow Management
Service Catalog
Third-Party Integrations
Configuration Management
Alerts/Notifications
Inventory Management
Change Management
Problem Management
Compliance Management
Task Management
Support Ticket Management
Real-Time Monitoring
Resource Allocation & Planning
Service Request Management

Maintenance Management Software

Technician Management
Predictive Maintenance
Document Management
Audit Trail
Inspection Management
Mobile Access
Inventory Management
Calibration Management
Scheduling
Third-Party Integrations
Multi-Location
Calendar Management
Service History
Key & Lock Management
Billing & Invoicing
Activity Dashboard
Reporting & Statistics
Vendor Management

Service Desk Software

Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics

ky2help Pricing

Pricing Type

Contact Vendor

Preferred Currency

EUR (€)

Free Trial

Available

Free Version

Payment Frequency

One-Time Payment

Plans & Packages

Basic

$20000 One-time

ky2help FAQs

No, ky2help does not offer a free version.

Yes, ky2help offers a free trial.

No, Credit Card details are not required for the ky2help trial.

ky2help offers the following pricing plans & packages:

Basic

$20000 One-time

ky2help supports the following payment frequencies:
- One-Time Payment

No, ky2help does not offer an API.

ky2help offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

ky2help offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos

ky2help supports the following languages:
- English

Following are the typical users of the ky2help:
- Self-Employed , Small-Business , Midsize-Business

ky2help supports the following deployment:
- Cloud Hosted , On-Premise

ky2help supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Linux

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ky2help Claim

ky2help Overview