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Knowmax Verified Profile

Omnichannel KM Platform For Customer Experience

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Knowmax Overview

Knowmax is an innovative knowledge management solution that empowers customer service teams with easy access to vital information. Its standout feature is the decision tree functionality, which guides agents through complex customer queries, ensuring accurate and consistent responses. Knowmax also excels in creating, organizing, and sharing knowledge through an intuitive interface, making it user-friendly for both technical and non-technical staff. The platform supports rich multimedia content, enhancing the learning experience. Its robust search engine quickly retrieves relevant information, boosting efficiency. Knowmax offers seamless integration with CRM systems, streamlining workflows. With analytics to monitor content usage and effectiveness, it's an ideal tool for businesses aiming to improve their customer support and internal knowledge sharing.

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Knowmax Screenshot & Video

Contact Details

  • Vendor Name Kochar Tech
  • Founded 2017
  • Location India
  • Employees 101-500

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • Windows Windows
  • Mac Mac
  • Linux Linux

Typical Customers

  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Arabic, Dutch, English, French, Italian, Spanish

Industries

Banking, E-commerce, Hospital & Health Care, Insurance, Leisure & Travel, Media, Telecommunications, Utilities

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Knowmax Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon Communication Management
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Decision Support
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Discussions/Forums
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Calendar Management
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Artificial Intelligence

Knowmax Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

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Knowmax FAQs

Knowmax is an innovative knowledge management solution that empowers customer service teams with easy access to vital information. Its standout feature is the decision tree functionality, which guides agents through complex customer queries, ensuring accurate and consistent responses. Knowmax also excels in creating, organizing, and sharing knowledge through an intuitive interface, making it user-friendly for both technical and non-technical staff. The platform supports rich multimedia content, enhancing the learning experience. Its robust search engine quickly retrieves relevant information, boosting efficiency. Knowmax offers seamless integration with CRM systems, streamlining workflows. With analytics to monitor content usage and effectiveness, it's an ideal tool for businesses aiming to improve their customer support and internal knowledge sharing.

  • No, Knowmax does not offer a free version.

  • No, Knowmax does not offer any free trial.

  • No, Credit Card details are not required for the Knowmax trial.

  • Yes, Knowmax offers an API.

  • Knowmax offers support with the following options:
    • 24x7 Support , Email , Phone , Chat

  • Knowmax offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Knowmax supports the following languages:
    • Arabic , Dutch , English , French , Italian , Spanish

  • Following are the typical users of the Knowmax:
    • Large-Enterprise-Business

  • Knowmax supports the following deployment:
    • Cloud Hosted

  • Knowmax supports the following devices and operating systems:
    • Web-Based , Windows , Mac , Linux