Khoros Care is a comprehensive social media management software designed to enhance customer engagement and brand reputation. This platform provides tools for monitoring social media channels, managing customer interactions, and analyzing brand sentiment. With Khoros Care, users can respond to customer inquiries in real time, track social media performance, and gain insights into audience preferences. The software includes features for content scheduling, analytics, and reporting, enabling organizations to optimize their social media strategies. Additionally, Khoros Care supports collaboration among teams, promoting effective communication and service delivery. Its user-friendly interface ensures ease of use for social media managers and marketing teams. By leveraging Khoros Care, organizations can enhance their social media presence, improve customer satisfaction, and drive brand loyalty.
Khoros (formerly Spredfast + Lithium)
2008
United States
24x7 Support
Performance Metrics
