Jana is an innovative Customer Communications Management (CCM) software designed to help businesses create, manage, and deliver personalized communications across multiple channels. Whether through email, SMS, mobile app notifications, or direct mail, Jana enables businesses to communicate effectively with customers in real-time. The software allows businesses to design dynamic templates that automatically adjust based on customer data, ensuring relevant and targeted messages. With advanced analytics and reporting features, Jana tracks customer engagement, delivery rates, and response times, giving businesses actionable insights to optimize communication strategies. Jana also includes automated workflows that trigger communications based on customer behaviors, such as abandoned carts or account updates, improving customer engagement and reducing manual tasks. By centralizing all communications in one platform, Jana simplifies the process of delivering consistent, branded messages to customers, driving greater satisfaction and enhancing customer relationships.
Jana
France
Proprietary
Template Management
