Ivanti Voice is a powerful IVR (Interactive Voice Response) software solution designed to enhance customer interactions and streamline communication processes. This innovative platform allows businesses to automate call handling through customizable voice menus, ensuring that customers receive the information they need promptly and efficiently. With features such as speech recognition, call routing, and integration with CRM systems, Ivanti Voice enables organizations to improve customer service while reducing operational costs. The software supports multi-channel communication, allowing businesses to engage with customers across voice, SMS, and email. Its analytics capabilities provide valuable insights into call patterns and customer behavior, empowering businesses to make data-driven improvements. Ivanti Voice is ideal for organizations looking to elevate their customer experience while optimizing their communication strategies.
Ivanti
2002
United States
Proprietary
Call Center Management
