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Invoca Claim

The Conversation Intelligence AI Leader

Why SoftwareWorld Chooses Invoca:

“SoftwareWorld likely chose Invoca based on its robust call tracking and analytics capabilities, which enhance marketing ROI by providing deep insights into customer interactions. Users often praise its intuitive interface, seamless integration with other platforms, and real-time reporting features. Additionally, Invoca's AI-driven call intelligence helps businesses optimize their marketing strategies and improve customer engagement.”

Highly Recommended

Invoca Overview

Invoca is an innovative call tracking and analytics software designed to bridge the gap between online and offline customer interactions. It excels in converting phone conversations into valuable data, enabling businesses to gain deeper insights into customer behavior. Invoca's standout feature is its AI-powered conversation analytics, which interprets the context and content of calls, providing actionable insights for marketing optimization. It integrates seamlessly with digital marketing platforms, enhancing campaign effectiveness by linking phone interactions to online activity. The software also offers real-time call routing and scoring, improving customer experience and lead quality. Ideal for marketers and sales teams, Invoca empowers businesses to make data-driven decisions, boosting conversion rates and personalizing customer engagement.

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Invoca Screenshot & Video

Contact Details

  • Vendor Name Invoca
  • Founded 2008
  • Location United States
  • Employees 101-500

Support

  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English


Invoca Features

  • Arrow Icon Predictive Analytics
  • Arrow Icon Website Analytics
  • Arrow Icon Dashboard
  • Arrow Icon Engagement Tracking
  • Arrow Icon Campaign Tracking
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon ROI Tracking
  • Arrow Icon Data Visualization
  • Arrow Icon Social Media Integration
  • Arrow Icon Behavior Tracking
  • Arrow Icon AB Testing
  • Arrow Icon Multi-Channel Attribution
  • Arrow Icon Keyword Tracking
  • Arrow Icon Performance Metrics
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Customizable Reports
  • Arrow Icon Campaign Analytics
  • Arrow Icon Conversion Tracking
  • Arrow Icon Customer Segmentation
  • Arrow Icon Ad hoc Reporting
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon Tag Management
  • Arrow Icon Data Source Connectors
  • Arrow Icon SEO Management
  • Arrow Icon Cohort Analysis
  • Arrow Icon KPI Monitoring
  • Arrow Icon Artificial Intelligence
  • Arrow Icon CRM
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Caller ID
  • Arrow Icon Call Reporting
  • Arrow Icon Contact Management
  • Arrow Icon Conversion Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Predictive Dialer
  • Arrow Icon Keyword Tracking
  • Arrow Icon Call Transcription
  • Arrow Icon API
  • Arrow Icon Voice Mail
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Call Tracking
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Keyword Filtering
  • Arrow Icon Notes Management
  • Arrow Icon Lead Qualification
  • Arrow Icon Natural Language Processing
  • Arrow Icon Trend Analysis
  • Arrow Icon Call Recording
  • Arrow Icon Employee Coaching Tools
  • Arrow Icon Real-Time Data
  • Arrow Icon Tagging
  • Arrow Icon Performance Metrics
  • Arrow Icon Compliance Tracking
  • Arrow Icon Feedback Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Trend/Problem Indicators
  • Arrow Icon Intent Recognition
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Workflow Management
  • Arrow Icon Data Visualization
  • Arrow Icon Contact Management
  • Arrow Icon Contact Database
  • Arrow Icon Data Import/Export
  • Arrow Icon What If Scenarios
  • Arrow Icon Graphical Data Presentation
  • Arrow Icon Activity Tracking
  • Arrow Icon Statistical Analysis
  • Arrow Icon Forecasting
  • Arrow Icon Sales Reports
  • Arrow Icon Dynamic Modeling
  • Arrow Icon Customizable Reports
  • Arrow Icon Opportunity Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Budgeting/Forecasting
  • Arrow Icon Modeling & Simulation
  • Arrow Icon Lead Capture
  • Arrow Icon Artificial Intelligence

Invoca Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Quote Based Quote Based

Invoca FAQs

Invoca is an innovative call tracking and analytics software designed to bridge the gap between online and offline customer interactions. It excels in converting phone conversations into valuable data, enabling businesses to gain deeper insights into customer behavior. Invoca's standout feature is its AI-powered conversation analytics, which interprets the context and content of calls, providing actionable insights for marketing optimization. It integrates seamlessly with digital marketing platforms, enhancing campaign effectiveness by linking phone interactions to online activity. The software also offers real-time call routing and scoring, improving customer experience and lead quality. Ideal for marketers and sales teams, Invoca empowers businesses to make data-driven decisions, boosting conversion rates and personalizing customer engagement.

  • No, Invoca does not offer a free version.

  • No, Invoca does not offer any free trial.

  • No, Credit Card details are not required for the Invoca trial.

  • Invoca supports the following payment frequencies:

    • Quote Based

  • No, Invoca does not offer an API.

  • Invoca offers support with the following options:
    • Email , Phone , Chat

  • Invoca offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Invoca supports the following languages:
    • English

  • Following are the typical users of the Invoca:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Invoca supports the following deployment:
    • Cloud Hosted

  • Invoca supports the following devices and operating systems:
    • Web-Based

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